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Vehicles & Transportation

CarVIO

Claimed

200 reviews

4.1200 reviews
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About CarVIO

Data updated
Website
carvio.com
Category
Vehicles & Transportation
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
60% (25/42)
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About this business

CarVIO buys your car. That's it. Even if it doesn't run or if it's totaled. We make it as simple as possible. Contact us and get a quote today!

Written by the business, not verified by us.

Is CarVIO legit?

CarVIO (carvio.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 60% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-25.

What people say

The partner company called me…

The partner company called me incessantly, but when I asked to schedule the pickup, they asked me “what was the hold up?” When I informed them that I did not live where the car was being stored, they said they would call back on Monday to schedule a pick up. When I told them that it would be better on my end if we scheduled in advance as opposed to last minute, they would not do that. I ended up selling the car to someone else with much less hassle.

Reply from CarVIO2023-10-23

We appreciate your feedback greatly and understand your frustration. This issue has been escalated to partner at local and corporate channels as well as our own management staff. We endeavor for all of our customers to have an amazing experience with both our staff and our partners! The vast majority of our customers have positive experiences as proven by our reviews here. We will be following up with you to get more details about this interaction and will do everything in our power to rectify this if we haven’t already.

Goes back on their deals

Had a deal to take my 2013 dodge journey with front end damage for $850 if I got the title in my name and some other requirements. After spending over $120 and 2 months of my time I finally got all the ducks in a row. All that was left was the pickup and payment. It was then that they decided to take back their offer and only offer $300. Never doing business with this company again and I suggest that nobody else does either.

Reply from CarVIO2023-10-23

CarVIO provides a service that does not require an onsite inspection, and the quotes provided by CarVIO are provided in good faith. All quotes are subject to review and validation by our professional appraisers as well as our partners. We do this to avoid on-site negotiation by our tow truck drivers and we can ensure that customers are paid on the spot. The vast majority of our quotes are accurate and do not require revision. On occasion there are circumstances that dictate a difference in price by our partners and can stem from vehicle condition, market value changing, etc. We continually provide feedback to our buyers to avoid valuation errors. We are committed to improving our internal processes to avoid experiences similar to yours.

Whether you’re selling a car or junking…

Whether you’re selling a car or junking a car, the process is the same. I needed to get rid of my pickup that basically became a paperweight to me , in my quest to get the most back from it I was able to, I stumbled on Carvio, told them what I had , they made an offer and set the rest up. Not one time did the offer change or I get any static. Tow truck driver they contracted showed up to my address with check in hand for said amount and truck was hauled off just as discussed. Ran to the bank to deposit and was a happy man.

Text are automated..

Text are automated... or ignored my text content. I stated several times to contact me on Friday because I work. Then when I did call. I was told I could only schedule pick up for the next day... I work on Thursday, I am off Friday.

Reply from CarVIO2023-10-23

In this instance, it appears that your Advisor has diligently addressed all your concerns and ensured a seamless transaction. Furthermore, it is important to note that your vehicle was recently acquired and payment has been successfully made just three days ago. We sincerely apologize for any inconvenience caused during the arrangement of your pickup, but we sincerely appreciate your decision to select our services for selling your car! Wishing you an exceptional day ahead!

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