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Diamonds USA

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102 reviews

4.7102 reviews
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About Diamonds USA

Data updated
Website
cashfordiamondsusa.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
97 reviews
Replies to negative
60% (3/5)
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About this business

SELL YOUR DIAMONDS THE SMART WAYReceive the best offer for your diamonds within 24hrs.THE MOST TRUSTED BRANDDiamonds USA is the most trusted brand in North America to sell your diamond to. We specialize in diamonds larger than one carat, but accept any size, cut, color or clarity. As well as gold and platinum jewelry, gold coins and Rolex timepieces.$100M IN TRANSACTIONSDiamonds USA has purchased over $100 Million in diamonds, fine jewelry, gold coins and precious metals.UNPARALLELED QUOTESYou will receive the most competitive offer for your valuables. If a competitor’s quote states otherwise, we will surpass it.FULLY INSUREDEvery shipment is fully insured for the estimated value of your merchandise up to $100,000.00 USD by Jeweler’s Mutual Insurance®. The policy covers loss, damage and theft throughout every step of the transaction.300,000+ CLIENTSDiamonds USA is the most widely trusted brand in North America. We’ve taken the risk and hassle out of liquidating your diamond engagement rings, loose diamonds and precious metal assets for the highest possible settlement.YOUR DIAMONDS ARE VALUABLEOur process will ensure safety, fairness, and peace of mind.YOUR PEACE OF MINDYour appraisal will be risk-free with no commitment to sell. You will receive complimentary FedEx shipping and full insurance coverage to protect your valuables against loss or damage.SAFETY OF YOUR HOMEDoor-to-door contactless FedEx pickupsare available at no charge if you desire.KNOW THE TRUE VALUEYour own personal Jewelry Selling Expert will assist you throughout the process, answer all your questions and ensure you fully understand your appraisal and payment options.

Written by the business, not verified by us.

Is Diamonds USA legit?

Diamonds USA (cashfordiamondsusa.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 60% of negative reviews; Reviews mostly discuss Price, Product. Last updated 2026-09-07.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast response times and the professional staff who consistently make the selling process smooth and completely reassuring. Many people note that exchanging their precious items is handled safely, while helpful communication keeps them informed at every single step. Some reviewers were not happy with the surprisingly low initial offers they received for their valuable jewelry pieces. A few consumers also mentioned getting significantly less money than expected when compared against original retail costs or local market appraisals. However, despite these pricing concerns, most people still appreciated the overall convenience and speedy transaction speeds.

Auto-generated from all reviews of this business. For reference only.

What people say

Great experience

Great experience! The process was very easy and fast. I was hoping to get a little more for my jewelry but I trust that I was given a fair quote. Communication was was great. Clear and concise.

Reply from Diamonds USA2025-10-24

Thank you so much for the 5-star review and for sharing your experience with Diamonds USA. We’re so glad to hear that the process felt easy and fast and that communication was clear and straightforward. We understand it’s natural to hope for a bit more, and we truly appreciate the trust you placed in us to provide a fair and honest quote. Our team works hard to make the entire experience smooth, transparent, and stress-free. Your feedback means a lot and encourages us to keep delivering the level of service our customers deserve. Thank you again for choosing Diamonds USA. We look forward to assisting you again in the future.

very easy and quick and helpful

Reply from Diamonds USA2025-10-24

Thank you so much for the 5-star review and for sharing your experience with Diamonds USA. We’re thrilled to hear that the process was very easy, quick, and helpful. Our team works hard to make sure every step is smooth and stress-free for our customers. It’s wonderful to know that we were able to provide the kind of service you expected. Your feedback truly means a lot to us and keeps us motivated to continue delivering great experiences. Thank you again for choosing Diamonds USA. We look forward to serving you again in the future.

Quick responce.

Reply from Diamonds USA2025-10-24

Thank you so much for the 5-star review and for sharing your experience with Diamonds USA. We’re happy to hear that our team responded quickly and made the process easy for you. Fast and clear communication is something we truly value, and it’s great to know it came through in your experience. Your feedback means a lot to us and motivates our team to keep delivering excellent service. Thank you again for choosing Diamonds USA. We look forward to assisting you again in the future.

Prompt service

Reply from Diamonds USA2025-10-24

Thank you so much for the 5-star review and for sharing your experience with Diamonds USA. We’re so glad to hear that you were happy with our prompt service. Providing quick and reliable support is something our team takes pride in. It’s great to know the process met your expectations and felt smooth from start to finish. Your feedback means a lot to us and helps us keep delivering excellent service. Thank you again for choosing Diamonds USA. We look forward to helping you again in the future.

Eccellent,, outstanding

I appreciate your business and looking forward to doing more with you soon

Reply from Diamonds USA2025-10-16

Thank you so much for your kind words and for choosing Diamonds USA. We truly appreciate your trust and the opportunity to work with you. It’s wonderful to hear that your experience was a positive one, and we look forward to serving you again soon. Building lasting relationships with our customers is something we value deeply. Your support means a great deal to our team. We’ll be ready to make your next transaction just as smooth and easy. Thank you again for your business with Diamonds USA.

Amazing

I love using this page

Reply from Diamonds USA2025-10-13

Thank you so much for sharing your kind words about Diamonds USA. We’re thrilled to hear that you love using our service and had such a positive experience. Making the process smooth, secure, and enjoyable is always our goal. Feedback like yours truly means a lot to our team. We’re grateful for your trust and support. It’s wonderful to know we’ve earned your confidence. We look forward to helping you again whenever you need us.

The representative was very…

The representative was very knowledgeable, kind, and gave me a excellent offer.

Reply from Diamonds USA2025-10-13

Thank you so much for sharing your experience with Diamonds USA. We’re so glad to hear that our representative made a great impression with their knowledge and kindness. Providing expert guidance and friendly service is something we truly value. It’s wonderful to know that you were happy with the offer you received. We work hard to make sure every customer feels confident and well taken care of throughout the process. Your positive feedback means a lot to us and helps others trust our service as well. We look forward to assisting you again in the future with the same level of care and professionalism.

Secure appraisal process

Secure appraisal process, a fair offer timely made, prompt payment.

Reply from Diamonds USA2025-10-13

Thank you so much for sharing your experience with Diamonds USA. We’re really glad to hear that you felt confident in the security of the appraisal process. Providing a fair offer in a timely and transparent way is something we take great pride in. It’s wonderful to know that the prompt payment added to your positive experience. Trust and efficiency are at the heart of what we do. Your feedback means a lot to us and helps others feel assured when choosing our service. We truly appreciate your trust in Diamonds USA and look forward to assisting you again in the future.

Easy from Start to Finish

I had a great experience because they have a really streamlined process that made it easy. All I had to do was order the kit, schedule a FedEx pickup, and then got mailed my check! I was worried selling my diamonds would be a headache, so this was a relief.

Reply from Diamonds USA2025-10-06

Thank you so much for sharing your experience with Diamonds USA. We’re thrilled to hear that the entire process was easy and stress-free for you from start to finish. Our goal is to make selling your diamonds as simple and secure as possible, so it’s great to know that the streamlined steps—from ordering your kit to receiving your check—made things smooth for you. We understand that selling valuable items can sometimes feel overwhelming, and we’re glad we could make it a relief instead of a hassle. Your trust means a lot to us, and we truly appreciate you choosing Diamonds USA. Thank you again for your kind words, and we hope to assist you again in the future.

Wonderful experience selling my…

Wonderful experience selling my diamonds. You guys took care of me really well, being a first time customer I was nervous. My expectations were far than exceeded. I will be a customer again!

Reply from Diamonds USA2025-10-06

Thank you so much for sharing your wonderful experience with Diamonds USA. We’re truly glad to hear that our team took great care of you, especially as a first-time customer. It’s completely natural to feel a bit nervous when selling valuable items, and we’re thrilled that we were able to make the process smooth and reassuring for you. Exceeding expectations is exactly what we aim for, so your feedback means a lot to us. We truly appreciate the trust you placed in us and are grateful for the opportunity to earn your confidence. Thank you for choosing Diamonds USA, and we look forward to welcoming you back again in the future.

Wow Amazing Customer Service

Wow. Excellent customer service. He was so kind and professional. I felt cared for

Reply from Diamonds USA2025-09-26

Thank you, Tiffany, for sharing your wonderful feedback about your experience with Diamonds USA. We’re delighted to hear that you found our customer service to be excellent and that you felt cared for throughout the process. Our team prides itself on being both kind and professional, and it’s great to know that came through in your interaction. At Diamonds USA, we work hard to make sure every customer feels valued and supported from start to finish. Your kind words mean a lot to us and motivate our team to continue delivering the highest level of service possible. We truly appreciate your trust and are grateful you chose Diamonds USA.

Great

Super fast and convenient. They respond very quickly.

Reply from Diamonds USA2025-09-26

Thank you for sharing your experience with Diamonds USA. We’re so glad to hear that you found the process super fast and convenient, as making things simple and efficient for our customers is always our goal. It’s also wonderful to know that our team’s quick response time met your expectations and helped make the process even smoother. At Diamonds USA, we pride ourselves on providing both speed and great customer care, and your feedback shows we’re on the right track. We truly appreciate your trust and support, and we look forward to assisting you again in the future.

Quick and easy very fast

Reply from Diamonds USA2025-09-26

Thank you for your feedback about your experience with Diamonds USA. We’re so glad to hear that you found the process quick, easy, and very fast, as that’s exactly the kind of service we aim to provide. At Diamonds USA, we want every customer to feel that selling their items is simple, convenient, and stress-free. Your satisfaction means a great deal to us, and we appreciate you taking the time to share your experience. Thank you again for choosing Diamonds USA—we look forward to assisting you whenever you need us in the future.

The Real honest heart

Well the fact that everyone has been so kind and when fed ex messed up on my overnight they were so kind to refund my overnight fee even though it wasnt their mistake. Im satisfied with my offer, i do wish it would have been a little more only because my parents and my grandmas wedding rings were sold but i had no other choice but to sell them and the offer was better than most would have given even though these were very nice rings. But im content overall and everyone has been very kind and i appreciate that.

Reply from Diamonds USA2025-09-23

Thank you for sharing your experience with Diamonds USA, and for trusting us with such meaningful pieces from your parents and grandmother. We’re truly sorry FedEx impacted your overnight delivery, and we’re glad our team could refund that fee to make it right. We understand how emotional it can be to part with family rings, and we appreciate your honesty about wishing the offer were higher; our evaluations reflect current market value, quality, and condition, and we’re grateful you felt the offer was stronger than most. Most of all, we’re happy our team’s kindness came through and that you’re content with the outcome. If you ever have questions or need anything in the future, we’re here to help.

Professional

Was a scary concept sending out valuables, you put my mind at ease as I was notified every step of the way. If I had a question it was answered in a speedy fashion. My check came quickly. I wouldn't hesitate to use you again.

Reply from Diamonds USA2025-09-23

Thank you for sharing your experience with Diamonds USA. We understand that mailing valuables can feel daunting, and we’re glad our step-by-step updates helped put your mind at ease. It’s great to hear your questions were answered quickly and your check arrived fast. Providing clear communication and a smooth, secure process is exactly what we aim for. We truly appreciate your trust and your confidence that you’d use us again. If you ever need anything in the future, we’re here to help every step of the way.

It was super quick and easy to use

It was super quick and easy to use! I got my check mailed to me immediately and it didn’t take long. They answered any questions that I had and were very professional! I’ve recommended to a lot of people I know!

Reply from Diamonds USA2025-09-15

Thank you so much for your wonderful review! We’re delighted to hear that the process was quick and easy for you from start to finish. Getting your check out right away is always a top priority, so we’re glad it arrived without delay. It’s great to know that our team was able to answer your questions and provide professional support throughout the process. Word of mouth is the best compliment we can receive, and we truly appreciate you recommending us to your friends and family. We also operate Diamonds USA, where we provide the same fast and professional service for customers looking to sell diamonds and fine jewelry. Your feedback motivates us to keep delivering a seamless and trustworthy experience. Thanks again for choosing us—we look forward to serving you again in the future!

Easy to work with

Easy to work with. Did not pay as much as I expected, but did agree to an amount. Carl was very helpful making sure I got my check by FedEx after I didn’t get the original check after 11 days. Would use them again

Reply from Diamonds USA2025-09-15

Thank you for sharing your experience with us! We’re glad to hear that Carl was able to step in and make sure you received your payment securely by FedEx after the initial check didn’t arrive on time. While we understand the offer may not have met your original expectations, we appreciate you working with us to reach an amount you felt comfortable accepting. Our goal is always to provide fair value while ensuring a smooth, transparent process. We take pride in being responsive and easy to work with, and it’s great to know you would consider using us again. Your feedback helps us continue improving both our service and communication. Thanks again for trusting us with your items, and we look forward to helping you in the future!

I got a decent price for my stuff

I got a decent price for my stuff. I originally thought that it should be more but I’m ok with what I got.

Reply from Diamonds USA2025-09-11

Thank you for sharing your experience with Diamonds USA. We’re glad to hear that you felt comfortable with the price you received and that the outcome worked out for you. Our team always aims to provide fair evaluations based on current market conditions and the quality of each item. Your feedback is truly appreciated and helps us continue improving. We look forward to assisting you again in the future!

~ This Company had made my Experience a…

~ This Company had made my Experience a GREAT one! They Paid to Receive my Ring & the Response from the Company was FAST. You don't get back alot of Money you had spent on Diamond Rings however, the Company had Paid me a very Reasonable amount. I Highly Suggest this Company if you want not only a Fair amount but also a FAST Transaction. ~

Reply from Diamonds USA2025-09-11

Thank you, Stacy, for sharing your experience with Diamonds USA! We’re thrilled to hear that the process was fast, convenient, and that you felt the amount paid for your ring was fair and reasonable. It’s true that resale values for diamond rings often differ from original purchase prices, and we’re glad we could provide an offer that left you feeling satisfied. Your recommendation means a great deal to us and helps others feel confident in using our service. We appreciate your trust and look forward to assisting you again in the future!

I looked up several websites to sell a…

I looked up several websites to sell a diamond ring I had and decided to go with Cash for Diamonds USA. After I got the packet they messaged me and asked if I needed it picked up so I wouldn't miss the 10% extra they offer for mailing the packet back within 7 days. They gave me an offer which surpassed the pawn shop and two different jewelers. I had the payment two hours after they received my item. They do what they say and were incredibly helpful.

Reply from Diamonds USA2025-09-03

Thank you so much for sharing your experience! We’re thrilled to hear that you chose Diamonds USA after looking into several options and that our process stood out. It’s great to know our team reached out to make sure you wouldn’t miss out on the 10% extra for returning your packet quickly. We’re also happy that the offer you received surpassed what the pawn shop and local jewelers provided—that’s exactly what we aim for. Fast payment is one of our top priorities, and we’re glad you had your funds just two hours after your item was received. Your kind words about our honesty and helpfulness mean a lot. Thank you again for trusting Diamonds USA—we’re here anytime you need us!

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