They work with people, this is my 3 loan with them .
Easy to work with, this is my 3rd loan with them.
Cash Link USA provides access to credit for under-banked consumers.
Cash Link USA (cashlinkusa.com) has a 4.6 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and representatives for being exceptionally helpful, patient, and knowledgeable throughout the entire loan process. Many people highlight that the online application platform is fast, straightforward, and designed to make borrowing money seamless. Consumers frequently express gratitude for the prompt and friendly customer support that readily assists with any emerging needs. However, some people mentioned occasional difficulties regarding payment processing schedules and delayed fund deposits to their bank accounts. A few reviewers also experienced frustrating complications with unexpected auto-drafts or lengthy waiting times before receiving their approved money.
Auto-generated from all reviews of this business. For reference only.Easy to work with, this is my 3rd loan with them.
Cash link usa representative was very helpful and honest with me to complete my loan
They told me exactly how everything would work. Easy to understand and patient
The staff was very friendly and helpful
I received excellent service from Cash link USA and I appreciate this Thank you
Customer Service
Awesome Customer service & patience!!can't wait to tell all my Family &Friends how quick the process was & very professional!
Great customer service and support thank you
They were very helpful and good customer service .
I took a loan out with this company and set up a payoff less than a week later, only to get another auto-draft out of my account 2 weeks later. I called and they said my card declined, which is nonsense, as there was $20K in the account and my bank said no attempt was made. And of course, I received no notification or email or any contact to say my payoff declined. So on the phone with that agent, I did a full payoff for a second time two weeks ago which cleared my account. Today I have another auto-draft out of my account, so I call them and they tell me I have to wait for the payment to clear next week before they can initiate a refund which will take 5 more days. I have reported them to my bank as fraud! Avoid this company!
Because you always right on time when I need something and your Staff is so kind and patient
The whole process was easy.
Made the process simple, easy a.d straight forward!
Marcea was very courteous and helpful with mu issue! I greatly appreciated the politeness and professionalism!
Carol was extremely pleasant, empathetic, knowledgeable and very personable. She made my situation seamless and easy. The process was very quick, easy to understand and the terms are better than most oot there. Carol was efficient and customer service oriented. The experience was very good.
Helpful and Respectful
197 reviews matching