The experience was easy
The experience was easy, the people were helpful, and I got my car fast.
Cayad Auto Transport (cayadservices.com) has a 4.6 out of 5 rating on OK.one, based on 55 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. 89% of reviews are 4 stars or higher and 4% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The experience was easy, the people were helpful, and I got my car fast.
I had a great experience with Cayad from booking, to being kept uptodate with my car's delivery status, and received my car on time. Special shoutout to Maiky for all his help and dedication. Thanks, again!
Easy pick up and deliver. And arrived earlier than expected.
It was a great experience. Excellent company. Julio F. Assisted me from the beginning until I received the vehicle. Communication was excellent, I was always notified of the status and location of my vehicle. I would recommend it to anyone looking to transport a vehicle, this company is safe, professional and the carriers they work with are as great as them.
Great job and great I'm happy w your service. Recommended...
I was not satisfied with the service when I shipped my truck; the staff—specifically those providing service information, the broker, and the drivers—lacked proper coordination. I inquired about the cost per pound for items placed inside the vehicle and asked how that weight would be verified. I requested an approximate cost based on the weight, and I was even told that the final price would be adjusted accordingly. However, they failed to do so. I had initially anticipated carrying more items in the vehicle than I actually did—ultimately, there was less cargo—yet the order was processed with the higher weight figure. When I asked the driver about this discrepancy, he simply told me to speak with the broker; similarly, at the time of delivery, I was once again told to address the matter with the broker. In the end, they simply charged me a higher fee based on an incorrect weight—one that was actually lower than what they billed. Furthermore, they had previously stated that the first 100 pounds were included in the service and would not incur any extra charges; instead, they simply charged whatever amount they pleased. Plus I ask to the broker about weight and he never answer and let me claro the information.
You requested handling of 400 lbs. Based on that, we sent a reinforced cage and a specialized driver, all arranged in advance. Even if the final weight turned out to be less, the equipment and team were already booked and dispatched for that original estimate. We can’t change pricing retroactively after the service is completed. We work honestly and transparently
Amazing, the only company that really do a perfect service!
Driver was great the bait and switch pricing not so much
Cayad did what they said they would do and no hidden fees
I would would use them again very professional and keep you informed
I had a great experience with this auto transport company. The entire process was smooth from start to finish. Communication was clear and professional, and they kept me updated throughout the transport. My vehicle arrived safely and on time without any issues. The staff was courteous, helpful, and handled everything with care. I highly recommend their services to anyone looking for dependable and stress-free auto transport.
Everything went smoothly the service was great I will definitely use them again
The car hauler was great very careful and through
I will choose this company in the future for transporting another car. Very good.
Servicio exelente y muy punctual Excellent service great company to work with
I was a little skeptical at first. But my experience went great, car was delivered, professionally done, I will use them again in the future. Couldn't beat the price either
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