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Shopping & Fashion

Charmette

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100 reviews

4.7100 reviews
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About Charmette

Data updated
Website
charmette.shop
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
0% (0/7)
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About this business

Charmette specializes in high-quality Italian charm bracelets and custom Italian charms designed for everyday wear. Explore our full collection of Italian charm jewelry, including gold and silver Italian charm bracelets, personalized Italian charms, and accessories to build your own custom Italian charm bracelet.

Written by the business, not verified by us.

Is Charmette legit?

Charmette (charmette.shop) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-11.

What people say

Poor quality and inconsistent communication

​I am very disappointed with my experience with Charmette. My husband purchased an Italian charm bracelet for me, but when it arrived, six out of the 10 charms were defective. ​When I contacted customer service, they initially presented three options for resolution, including a "return of your order for a full refund." However, when I attempted to move forward, they backtracked and claimed they could "only offer a refund for the affected charms." After further back-and-forth, they ultimately approved and processed a full refund. ​While I appreciate that the issue was eventually resolved, the process was unnecessarily stressful and confusing due to their conflicting information. Given the initial quality issues and the inconsistent communication, I would not recommend this company

I purchased charms from pomo

I purchased charms from pomo, it's been over a month ago, have never received anything wrote in email and tracking was down...the charms were a graduation gift for my granddaughter. Very disheartened about the service. They emailed they were refunding it, but that hasn't happened either. Your product looks good, but your CS sucks! I'm praying you're better than this, however you have lost a customer if this doesn't get resolved.You should get a better delivery system.

Love the bracelet and the charms

Love the bracelet and the charms. The only issue was that it took a little to long to get it cause it was coming from China which I didn’t not know this . I thought it was coming from the states . Would love to order another one but not sure . The quality of the items are very good.

Love!!

I’ve ordered three times (I’m about to place my fourth order), and all of my charms are beautiful. I’ve ordered a bracelet for myself, for my husband, and I’m about to order a birthday gift for my sister. The charms are high quality, and beautiful. I live in the midwest, and the shipping usually only takes between a week and a half to two weeks to arrive!

As a first time buyer

As a first time buyer, I can say im pretty impressed with how customer service is and how good the quality of the bracelet and charms are!! The arrival was a bit long as I expected but it id definitely worth the wait for sure. The charms are so cute and petite im surely going to order more soon. It is not bulky at all which I was concerned about, but it was a perfect fit and perfect size. Thank you!

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