can i give 0 stars,,,
can i give 0 stars,,,, brought a fleece and when it turned up had a big hole in it.. they said they would give me 20 % that was in February but still waiting .. in my opinion a bunch of con artists ...
About Charmfay
Data updated- Website
- charmfay.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 142 reviews
- Replies to negative
- 0% (0/106)
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Is Charmfay legit?
Charmfay (charmfay.com) has a 2.5 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were unhappy with their experience overall. Customers frequently complained that the delivered products consisted of thin polyester materials with flat printed designs instead of the thick, heavy knitted garments shown on the website. Many buyers expressed deep frustration regarding inaccurate descriptions, stating that the received goods looked entirely different from promotional images and failed to match expectations. Some reviewers were happy with the attractive website layout, finding it visually appealing and simple to browse through numerous options. Consumers also appreciated the detailed sizing charts provided alongside the gorgeous product pictures to assist all shoppers with selecting correct measurements.
Auto-generated from all reviews of this business. For reference only.What people say
Unique apparel
Unique apparel, color variety was good. My only complaint is after saving a coupon I could not find it to use it.
Quality is perfect
Quality is perfect, like in description. Will be nice if you put in description also from what yarn is made from. But to long waiting my delivery. Thank you
I saw your products on line and was…
I saw your products on line and was immediately drawn to the Asian art Tshirts with the cats on them. I hope they are made well and will hold up from multiple washes. Time will tell.
Love the designs and material look
Love the designs and material look. However, it would be nice to see both the front and back of all the products to know precisely what I'm buying.
Nice items to choose from
I liked the designs the prices are reasonable and it's a fast spead service for quality goods
Company will rip you off!!!
Same as others. Product not as advertised. They advertise a sweater and send a cheap sweatshirt. I've had over 8 emails with them each time they promised to give my money back and as of now, 4 months later, nothing!
I'd rate this fake company a minus 5…
I'd rate this fake company a minus 5 stars, but that's not available. I bought a beautiful "sweater" from them, which came in the mail 3 weeks later. This thing is made of cheap polyester with a sweater "painted" on the material, and had a big long string hanging out the top of it! I started the return policy, sent them photos as requested, and they said someone would get back to me in 3 days. Eleven days later I emailed them, only to get a reply saying they'd refund me 20% of my $135.00 purchase because "shipping costs are so high." Well, I'M the one paying to return the damned thing, so what's their problem? THEY'RE A TOTAL SCAM! DO NOT BUY FROM THESE LIARS!
Ordered what looked like a nice sweater…
Ordered what looked like a nice sweater for my wife off Facebook from this company. Cost almost $60. It arrived and was cheap quality. I emailed a request to be given information on how to return it the next day. They promised to provide return information within 3 business days. Three WEEKS later I emailed to complain they'd never responded. They "offered" for me to keep the sweater with a 20% discount to "avoid the high cost of international shipping". I insisted, no, give me a full refund now. They again wheedled how about keep it with a 30% refund? I demanded they give me the return information at once. After multiple warnings of complaints to the FTC and BBB plus giving them (very well-deserved) terrible on-line reviews, they've days later continued to ghost me. I'm now forced to challenge the purchase through my credit card. AVOID LIKE THE PLAGUE!!
Looks good see if it arrives and true…
Looks good see if it arrives and true to pictures
Shady from the start
Shady from the start. The items sent are terrible quality not even close to the knitted high quality pictures. When trying to return this junk they have fought me every step and refuse to give me a refund. Then even though the website says it's based in Georgia USA the return address is some City in Guangdong China. DO NOT BUY from these scammers!
The christmas jumper I was sent was a total disappointment
The christmas jumper I was sent was going to be my fluffy Christmas jumper of my white Persian I was so excited 😊 when it arrived late it was terrible so bad I wouldn't even wear it around the house!! I've asked for a refund and I'm still waiting!! So disappointed 😞
Awesome Selection
I tried really hard to "find" something that applies to my size. +size. There is so many beautiful choices. I think I had 12 items and was only part way through. I did have to sacrifice a "few" items to appease the budget. A small suggestion: to have a separate section for plus size. Your selection is the best display of clothing that I've ever seen. Thank you
Be careful charmfay.com
Be careful, this is fake. I ordered a product from them, and it's nothing like what they show in the video!!! Stinking Chinese junk that's unwearable!!!
Nicht Kaufen! Bilder der Seite nur Ki-Fake
Achtung!! Nicht Bestellen! Bestellen sie auf keinem Fall! Dies ist ein gut getarnter Fake-Shop! Die Bilder im Charmfay Shop sind Ki-Fantasien! Die paar positiven Bewertungen, sind von Leuten, die vorab bewertet haben oder dafür bezahlt wurden positiv zu bewerten! Sie werden so lange nett und freundlich vertröstet, bis alle Fristen für eine Stornierung, Rückerstattung verstrichen sind. Lassen Sie sich nicht blenden EU-Käuferschutz greift hier nicht. Sie bekommen Ihr Geld nur von PayPal zurück! Warning!! Do not order! Under no circumstances should you order! This is a well-disguised fake shop! The pictures in the Charmfay shop are fake! The few positive reviews are from people who left reviews beforehand or were paid to leave positive ones! You will be strung along politely and courteously until all deadlines for cancellation and refunds have passed. Don't be fooled! EU buyer protection does not apply here. You will only get your money back from PayPal!
Fake advertisement on tictak about a…
Saw a advertisement on tictak about a beautiful knitted pants with a wolf on it beautiful Embroilment ,so I was very excited about showing off this product, So it said delivered ,could find the item Then e-mail the support e/mail when I saw the product I had tears in my eyes it was not knitted , it look like someone pressed. The legs print It look Like something you would buy from the dollars store I paid 77 and dollars and change for two pairs of pants even the Vikings would be disappointed They will not sent me a barcode to return these product CONFUSED , I did not review this product I would not every buy from the company again, I’m going to sent this product back to this company . And try my best to report them Shame Shame, no pride
The most EPIC products around!
I can honestly say that I have never seen a website ( or a store for that matter) that offer products so gorgeous and, quite frankly, epic, as Charmfay has to offer and I feel confident that the prices can not be beat. Also, they offered multiple discounts and special offers that makes the irresistible even more irresistible if that's even possible. Their website is very attractive and easy to navigate and while I just discovered Charmfay, or more accurately, thankfully, they discovered me, I have already placed a substantial order and I will most undoubtedly be back for more. I would highly recommend that everybody should at least check out their website. I know that I will be telling everyone that I know about Charmfay.
Relatively easy
Relatively easy. Beautiful products...we'll see how they di on the fit once they arrive. I always find the process of qualifying for a second item at a discount to be odd. Sometimes it starts the process all over again. I am not sure I got the full discount. I the quality and fit are good, I don't care abt the sus ou t. If quality and fit are poor, that discount lessens the 'pain.'
Not really sure yet as I haven’t…
Not really sure yet as I haven’t recieved my order , so I can’t really give you an honest review
WHAT A LOAD OF ****
Learnt a lesson! When something seems too good to be true, it usually is and this was the case with the three items I ordered from this company. If only I had read the reviews before I sent in my order. I won't make that mistake again. I am in total agreement with my fellow reviewers about the 'quality' of the goods received. Huge disappointment. I didn't even need to open the parcel to know that something was wrong. It was far too thin to contain the three items that I had ordered. It should have been much bulkier. I can confirm that their address for returns is in Guangdong Province, China and not Norcross, Georgia. They were very reluctant to give it to me. To cut a very long story short, It took a while and lots of e-mails, as well as my Credit Card Company getting involved, but on the 31st December, 2025 I received an e-mail advising that 'my order' had been refunded back onto my credit card. Persistence pays!
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