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Shopping & Fashion

Charmfay

173 reviews

2.5173 reviews
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About Charmfay

Data updated
Website
charmfay.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
142 reviews
Replies to negative
0% (0/106)
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Is Charmfay legit?

Charmfay (charmfay.com) has a 2.5 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complained that the delivered products consisted of thin polyester materials with flat printed designs instead of the thick, heavy knitted garments shown on the website. Many buyers expressed deep frustration regarding inaccurate descriptions, stating that the received goods looked entirely different from promotional images and failed to match expectations. Some reviewers were happy with the attractive website layout, finding it visually appealing and simple to browse through numerous options. Consumers also appreciated the detailed sizing charts provided alongside the gorgeous product pictures to assist all shoppers with selecting correct measurements.

Auto-generated from all reviews of this business. For reference only.

What people say

The top I ordered was completely…

The top I ordered was completely different to the one I received. I contacted the company who wanted to give me a small discount on my next purchase and keep the top. I explained it was cheap material, nothing like I ordered and I sent photos of the ordered item and the received item. They now want me to pay to return it to China so they can decide if I have a case or not despite the photographic evidence. Terrible !I do not want to spend anymore money as they will not refund meI know because of their attitude,very poor.

Chamfay.com delivered poor quality…

Chamfay.com delivered poor quality items that the design was faded and over pixelated. I requested a refund and was ask to hang items up and take pictures of why they were poor quality. This place is definitely scamming customers with poor quality items that DO NOT resemble what is on their website.

I have been dishonestly sold inferior…

I have been dishonestly sold inferior products. I ordered 4 tops which looked beautiful on their website but when my order arrived I could have cried as they were absolutely nothing at all like the photos. I have e mailed them asking for my money back as I have been mis sold items . I am still awaiting a favourable response. I will go further with this as it is fraudelent.

Sono prodotti assolutamente SCADENTI e difformi!

Sono prodotti assolutamente differenti da quanto proposto sul sito. Materiali scadenti e non lavorati ma semplici stampe addirittura di bassa qualità. Prodotti penosi non indossabili e tanto meno regalabili. Una vera vergogna. L'azienda chiede restituzione dei capi in modo tale da mettere in difficoltà l'acquirente che dovrebbe pagare più di spedizione che di recupero soldi. Sono un'autentica presa in giro ASSOLUTAMENTE da EVITARE e da segnalare ovunque. Attenzione se pagate con forme Particolari e conosciute, convinti di essere tutelati (come pubblicizzano) non lo sarete in alcun modo, aprirete un reclamo, fornirete tutte le prove necessarie e alla fine ti domanderanno di spedire indietro il materiale ricevuto, quindi NULLA DI RISOLTO e utile. They are absolutely different products from what is proposed on the site. Poor and unworked materials but simple prints of even low quality. Disgusting products that cannot be worn and much less given as a gift. A real shame. The company asks for the return of the items in such a way as to put the buyer in difficulty who should pay more for shipping than for money recovery. They are a real joke that should ABSOLUTELY BE AVOIDED and reported everywhere. Be careful if you pay with Particular and known forms, convinced that you are protected (as they advertise) you will not be in any way, you will open a complaint, provide all the necessary evidence and in the end they will ask you to send back the material received, therefore NOTHING RESOLVED and useful.

Cheap quality, fake advertising

Cheap quality, not at all what was advertised. These are NOT knitted as seen in the website pictures, they are instead POOR quality prints "trying" to look like knitted material. Absolutely disgusting and almost criminal "Fake Advertising" $120+ Australian dollars spent for something that I could've got from Temu for one tenth the price and with probably better quality. BUYERS BEWARE!!

EXPENSIVE & RUBBISH QUALITY

RUBBISH QUALITY VERY EXPENSIVE DO NOT BUY FROM #charmfay DO NOT BUY CLOTHING FROM CHINA! The track top I received looked like a good quality knit in the on-line advertisement photo. It cost AU$65. I could have bought better quality at the discount shop for 1/4 the price. Then they wouldn’t refund my money. I was willing to post it back.

This is another webshop created by the…

This is another webshop created by the scammers of Starcici.com. The promoted items are AI-created and false...the delivered quality is cheap nylon print ...a disgrace. I filed a complaint against these cheaters at police services and e-commerce authorities!

I pains me a lot that I couldn’t even…

I pains me a lot that I couldn’t even have a second look at their products talk less of reading reviews first before purchasing. Honestly I was thinking that in this millennium no one would have the gots or courage to fool themselves this much in todays online market. I will refund every penny spent on this website.Come what may.They don’t even respond to sensitive and intelligent enquiries and mails,IMAGINE 🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥🔥👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻

Ordered a viking style sweater

Ordered a viking style sweater. Took a month to arrive and is just a printed polyester garment. NOT THE KNITTED STYLE I believed it was due to their photographs on website. Total rip off and waste of money. Believed from website was coming from America. It's a China scam.

total ripoff

total ripoff. They advertised Celtic sweaters, I ordered 1, waited a month, contacted them to either ship or refund money. Was told they are behind in manufacturing items. However 3 days later I received a low grade sweatshirt with a poor quality screenprint of the actual sweater they advertise. DON'T WASTE YOUR MONEY

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