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Shopping & Fashion

Charmfay

173 reviews

2.5173 reviews
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About Charmfay

Data updated
Website
charmfay.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
142 reviews
Replies to negative
0% (0/106)
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Is Charmfay legit?

Charmfay (charmfay.com) has a 2.5 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.

What reviewers say

AI generated

Most reviewers were unhappy with their experience overall. Customers frequently complained that the delivered products consisted of thin polyester materials with flat printed designs instead of the thick, heavy knitted garments shown on the website. Many buyers expressed deep frustration regarding inaccurate descriptions, stating that the received goods looked entirely different from promotional images and failed to match expectations. Some reviewers were happy with the attractive website layout, finding it visually appealing and simple to browse through numerous options. Consumers also appreciated the detailed sizing charts provided alongside the gorgeous product pictures to assist all shoppers with selecting correct measurements.

Auto-generated from all reviews of this business. For reference only.

What people say

⭐ Review Title Completely Misleading Product – Not the Same as Advertised

⭐ Review Title: Completely Misleading Product – Not the Same as Advertised Review: I ordered Viking-style knit pants from CharmFay and what I received was nothing like the photos on their website. The pictures show thick, knitted linen/wool-style pants with real texture and stitching. What I received is a cheap synthetic jogger made from thin polyester with a printed pattern — completely flat, no knitting, no texture at all. The product is misleading and nothing like the advertisement. The colors, fabric, and construction are totally different from what was shown online. This feels like a bait-and-switch scam. I am posting this review to warn others before they spend money on something that looks nothing like the ad. Extremely disappointed.

WOW! STUNNING!

I came across this website whilst browsing You-tube and decided to have a look at their range. So glad I did. Wow! Talk about spoilt for choice1 So many beautiful items to choose from. So difficult to decide what to choose. Maybe not everyone's 'cup of tea' but certainly mine. Even my husband was impressed, so much so, he chose what looks to be a gorgeous hoodie. I only hope that when my order arrives, the items I have chosen to buy live up to my expectations. If they do, I shall certainly be placing more orders. My only regret is that they don't have a children's range. My grandaughters would absolutely love something from their website!

A total scam!

A total scam! I made multiple purchases having spent time on their website. The website promotes the items as "knitted" garments, however, upon arrival the clothing was printed on cheap material. A total disappointment. I have emailed them immediately asking for a full refund and they have responded asking for photos of the items. A am yet to see how this saga ends... I would never recommend them.

Scam Company - Do Not Purchase From.

The items advertised appear to be made from angora wool. The photos look amazing. What you get is a cheap nylon printed top. The sizes are a joke, the 4xl is more like a medium. The 2xl is more like a small. The package took exactly 1 month to arrive. 3 items £110. Value maybe £15 tops. This is a complete ripoff scam company do not buy from them.

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