Charmfay (charmfay.com) has a 2.5 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 61% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-10-25.
Most reviewers were unhappy with their experience overall. Customers frequently complained that the delivered products consisted of thin polyester materials with flat printed designs instead of the thick, heavy knitted garments shown on the website. Many buyers expressed deep frustration regarding inaccurate descriptions, stating that the received goods looked entirely different from promotional images and failed to match expectations. Some reviewers were happy with the attractive website layout, finding it visually appealing and simple to browse through numerous options. Consumers also appreciated the detailed sizing charts provided alongside the gorgeous product pictures to assist all shoppers with selecting correct measurements.
Auto-generated from all reviews of this business. For reference only.Are you joking?!! Items received are not even close to what I have purchased! They are not knitted and 3 d as advertised, but simply cheaply printed on a very nasty technical material, I would not even use for washing the floor, sincerely! What a con! Absolute disaster, I have never seen such a false advertising in my life!
This is nothing like the description. What was sent was a cheap, flat, thin polyester shirt with imprinted design on it. The site states it's knitted, it is certainly not. Dollar store quality. I'll be sending it back if I can and will never order from here again.
It seems to be a good brand- I am waiting for my items to arrive and hope to get them by next week
Theese people(charmfay) are liars and scumbags !!! Do not buy anything from this company !!! Charmfay has to be reported and banned from Internet sales !!!
This isn't a knitted sweater as shown. It's a screen printed hoodie that's about 4 sizes smaller than standard. I also didn't even get the design I ordered. What a scam! I wish I'd read the reviews before I purchased.
I can only repeat what most other reviewers are saying. The two items I received are thin material with a print on them that is vaguely similar to the knitted garments shown in the photos and is certainly not warm enough for winter wear. I have received a response to my protest email, but no offer of a refund or other solution so far.
Do not buy false advertising clothes look nothing like on commercial and TV you tube. It is cheap copies and very poor quality. Im trying to return and have not received any return info so might be ripped off.
False advertisement total is. If I wanted a jogging suit would have got it at Walmart, I ordered sweaters as shown on your advertisements. Sorry ass print ons you can get at any low grade stores for $10.99 . Bull shit rip off.Charmfay needs to be sued ,also the both outfits I ordered none of it matched or even the color I ordered The one star i had to give because if I didn't give a star I couldn't leave a review is a insult to the five star rating system. Please don't waste your hard earned money on this total nonsense. Very unhappy
TOTAL SCAM!! DO NOT BUY!! THIS IS A FRAUDULANT WEBSITE AS WELL AS THEY HAVE THIS SAME SITE UNDER SEVERAL DIFFERENT NAMES!!
I didn't receive any of the clothing I ordered. I was suppose to receive kitted, knot Sweater hoodies and leggings. I received a 100%polyester hoodie ,dress,and 2pair of leggings that look nothing like what I order, I didn't even order a dress and they sent me a small when all my other clothes were an XL Im so disappointed. I spent $140 dollars and I got nothing i ordered. On top of the customer service email they give u is full, u can't even get through to request a refund or demand the right order. Ligit company or not, they are misleading with pictures and descriptions that are NOT theirs. I would not recommend buying from this company. They aren't that cheap and they are liars who won't take responsibility for the bullshit they call clothing. They advertise items they dont hand make and is so cheaply made i wouldn't use it to wipe my ass with.
I want a refund total refund. What you sent me and what I ordered are not the same. I want a refund and for you to send me a return label so I can get this back to you.
TOTAL RIP OFF. This company should be removed from selling anything online. Especially into the American market. We have laws against false advertisement and obvious scams. Scams like these cost me and other innocent people $$$ that they will never get back. All of the previous reviews were dead on accurate about this companies products.
False advertising. They DO send a product but the product is advertised as knit but it's actually just a knit pattern printed on cheap material
No stars here.. items advertised are not what you will receive🥲 Awful nylon printed track suits, not lovely cable knitwear… is what I got in my parcel😳🤷🏻♀️
The handcrafted items are beautifully detailed. You offer a variety of short, long sweaters, coats and jackets.
The site looks great - wonderful looking clothes - heavy knit, very cozy looking. Post purchase you notice - all generated with AI (notice they only show one side of each garment). The product I received was a printed image on cheap material. Tried contacting them through their support address, only to find their mailbox was full. Don't waste your time, or money.
i havent recieved any texts or emails about when my order will be delivered thats my only concern right now
Other bullshit cloned online store, selling cheap, $5 products as quality.
Unacceptable and a SCAM!!! They are NOT based in the USA but in China and the items on the website are NOT what people receive!!! ⚠️⚠️⚠️⚠️⚠️ NEVER BUY ANYTHING,IT IS A HUGE SCAM!!!! ⚠️⚠️⚠️⚠️⚠️ I command a full refund!!!! LET SOCIAL MEDIA KNOW SINCE THEY TAKE MONEY AND LIE!!!
I just love the products although I still haven’t received my order I can’t wait to see what the quality is and how the sizing runs
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