Chatbooks (chatbooks.com) has a 3.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 38% give 1 star; The business has replied to 37% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-10.
Creating the book is so easy and I get lots of comments of what a good idea it is to make the books rather than just have the photos in your camera.
We're so glad to hear you're enjoying the process of creating books!
I know you’re changing to a different way of paying but you’ve helped me through it immediately whenever I’ve been confused and now it’s running smoothly again for me.
We love hearing this, MaryAnn! Thank you for being here and adjusting to the changes. We appreciate you!
I am enjoying making my photobooks through Chatbooks. The app is pretty easy to use and I find it fairly reasonable as well. The quality of the photo pages and the soft and hard covers are very good, too. Thank you.
We appreciate the kind review!
We're so happy to hear that you love your photo books! Thank you for your kind words and continued support.
Great job! Quality photo book delivered quickly. Printed hard-copy result exactly as appeared online. This was a last minute gift and it scored big time. Thank you.
Thank you so much for sharing your experience!
Alexis was patient and helpful when I needed to reorder a 2nd chatbook.
We're so glad to hear this- thank you!
Absolutely horrible company. Took my money and never sent the ordered book. Do not waste your time Addition - the book was created and sent to print. It never arrived and when I contacted customer service they said my account had been cancelled and they were unable to assist. Very poor form
Sorry for the confusion- books are not automatically created and sent to you. Once you purchase the Subscription, you'll need to go in and add photos to the book, you can then send it to print with the Subscription credit! Please reach out to [email protected] if you need any assistance along the way.
Love the books I made of my Granddaughters baptism and my son’s college graduation. Family members were excited to receive them. Good quality books
We are so happy to hear that you were pleased with the books you created!
This was a birthday gift for my granddaughter. She received it on her birthday and has already ordered her first book. I will order additional subscriptions as gifts for other family members. This makes an incredible and personal gift (that keeps on giving).
We are so happy to hear that your granddaughter enjoyed her gift! We appreciate your kind words and hope you continue to enjoy our service.
Chatbooks is a great way to remember the memories with my husband
We're so happy to hear that Chatbooks helps you cherish your memories with your husband! Thank you for the nice review.
Easy site to navigate. Fast delivery.
We appreciate your kind words! We're glad you found our site easy to navigate and that your delivery was fast.
This was my first time using Chat books. The help line was amazing.
So glad to hear this, Juanita! Thank you for the kind review.
Thank you for your kind words!
Easy to make and beautifully produced while far less expensive than previously used companies charged.
We appreciate your kind words about our pricing and are glad you found us to be a valuable option.
Have said it before, but worth repeating: the best quality—paper, printing, binding! Super fast, and great customer service. The best!
Thank you so much, Laura!
We're thrilled to hear that you found the reorder process quick and easy. Thank you for taking the time to share your positive experience.
It is so easy to print my annual photo book directly from my Facebook posts.
W're so happy to hear this! Thank you for sharing your positive experience.
Books and photos are amazing. Beautiful way to keep your babies memories. I had some issues, but the support team went above and beyond to sort it out and ensure my books were perfect. Would highly recommend.
We're so happy to hear you love the books and photos! It's wonderful to know that you're enjoying the memories you're creating. We're also thrilled that our support team was able to help you with your issues and ensure your books were perfect. We are always here to help.
We appreciate your kind words about our customer service. We strive to provide our customers with a positive experience, and we're glad to hear that we met your expectations!
Your platform is easy to use, and I am always pleased with the resulting books. I look forward to receiving the book I just created, and I know that the recipient will be so pleased!
We're so glad to hear that you find our platform easy to use and that you're happy with the books you create. We hope the recipient of your latest creation enjoys it as much as you do!
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