Chatbooks (chatbooks.com) has a 3.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Media & Publishing and its reputation is mixed. Opinions are polarized: 48% rate it 4 stars or higher while 38% give 1 star; The business has replied to 37% of negative reviews; 35 of them were added in the last 12 months. Last updated 2026-08-10.
We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captions and locations, and I like the collage feature to group multiple photos on a page. I do wish the photos would be larger when you group 2 or 3 on a page, but overall, I’m a huge fan of Chatbooks!
Thanks for the feedback and kind review, Jackie!
Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and position of the image a bit more as they often print slightly larger than the page (even when I attempt to shrink them down) leading to information cut off along the edges.
Thanks so much for the review, Autumn! You can adjust the size by selecting different layouts and then making sure to look through the Book Preview which will show you exactly how the book will look when printed out. If you have any trouble, please don't hesitate to reach out to support!
I make an annual Chatbook for each of my grandchildren. I love how easy it is to load photos, design pages, and I especially love your sales, since each successive book seems to be bigger than the last. Thanks for your wonderful customer service, also; the one problem I did have a few years ago was solved and put to bed within hours.
Thanks for your kind review! What a fun thing to gift your grandchildren each year! Thanks for being a part of our Chatbooks family!
103 reviews matching