Checkr (checkr.com) has a 4.3 out of 5 rating on OK.one, based on 75 user reviews collected here. It is listed under Health & Medical and its reputation is good. 84% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
By far the worst company SCAMMERS and very slow communication. Workers can barely speak English very sad for a company hiring staff that isn’t properly fit or qualified for the job. Send the same information 3 times a issue hasn’t been fixed a simple license renewal they aren’t able to fix. I would understand a week or so but they have let it go far by 2 months. Wouldn’t recommend this company to anybody.
What a horrible customer service experience. You can't speak to a real person via their chat or on the phone. I was on the phone with their AI for 30 minutes and it kept saying that it was transferring me to a real person then it would say it hadn't heard from me in a while and would end the call after 5 seconds. What type of company refuses to help you? Horrible. I also requested a copy of my background check over a month ago and I still don't have it.
Hi Aaron, we're sorry to hear about the trouble reaching support and the delay getting a copy of your background check. We're sending you a private message now to get a few details so we can look into this and get that copy over to you. Checkr Support, Ethan
Thanks, Qais! Glad the platform worked well for you. Checkr Support, Ethan
Thank you for the great rating! Checkr Support, Ethan
I was told by work company to do my check again with these people and cannot log in. What's your issue? Seriously are you set to prevent me from working? I have no criminal record at all. Due to many moving addresses you got me stuck. Error message: Welcome, We did not find any background checks for your email. There are no background checks associated with your email address. If you recently completed a background check, try logging in with the email used for your report Here is invitation: 27 days left It’s time to complete your background check To continue with DoorDash Technologies Canada, you’ll need to complete a background check. Visit your secure portal to get started, and we’ll guide you through the process. If you are willing to help my name: Aziz Door dash If you don't solve this ASAP I'm going to drop this job because of you. All you do is flag my true reviews instead of helping, trying to earn a good reputation while you don't deserve it yet. Ateast from me. No trust in you at all.
Hello Aziz, we understand this has been frustrating. We're already in contact with you through email and through another platform where you have submitted information to Checkr. Most recently a follow up email was sent to you on July 30th. We haven't received a response from you via email but we'll continue working with you through that channel to help get this resolved. Checkr Support, Ethan
Overall the reports are neatly organized and easy to read. They have nice help files if needed and overall the site is tidy looking and easy to locate stuff. The area where people log in to see reports seems to keep the reports area separate from logging into the set up a background check area. Very nice clean simple.
Thank you, Lee Ann! We're glad the reports were easy to navigate and that the setup felt clean and simple. Checkr Support, Ethan
Thank you, Rutha! Glad the process was accurate and fast for you. Checkr Support, Ethan
Thanks, Mao! We're happy to hear it was easy and friendly. Checkr Support, Ethan
Thank you, Navarro! Glad to hear everything worked out well. Checkr Support, Ethan
Thank you, Arnaldo! Glad it was a good experience. Checkr Support, Ethan
I don't have experience this is my first time with Checkr.com I will like to know more about it how it works if that is the method of payment and how to use it to get pay every time the same day
Hi David, thanks for reaching out. Checkr runs background checks for companies, we don't handle driver payments or pay schedules. For questions about getting paid, you'll want to check with the company you applied to work with directly. Checkr Support, Ethan
Thank you, Jose! We appreciate you sharing your experience. Checkr Support, Ethan
Thanks, Peter! Glad to hear it was quick and easy. Checkr Support, Ethan
Thank you, Sharon! We're glad the process felt smooth and professional. Checkr Support, Ethan
Really glad it was thorough and quick, Kira. Thanks for sharing. Tony, Checkr Support
Glad it went well, Santos. Thanks for the review. Tony, Checkr Support
They sounds like a company that is trying for help people
That's what we're here for, Joseph. Thanks for the kind words. Tony, Checkr Support
Excelent. Service
Thank you, Kemberly. Really glad to hear it. Tony, Checkr Support
Quick, accurate, and valid reporting. Very impressed!
Really glad it was accurate and fast, Amybeth. Thanks for sharing. Tony, Checkr Support
Simple, not complicated at all and performed quickly
Glad it was simple and quick, William. Thanks for the review. Tony, Checkr Support
75 reviews matching