Chi Dog

Hi, Thank you for taking the time to share your experience with us. At 13 years old, we know how important it is to provide the best care possible, especially when health challenges arise. We appreciate your kind words about our customer care team, and we’re grateful that we could be part of your journey in supporting your beloved companion. Thank you for your trust and for recommending Chi Dog to other pet parents. The Chi Dog Team

Hi, Thank you for sharing your experience! We’re happy to hear that your two Maltese pups are doing so well on the Fire and Water Diets. Thank you for trusting Chi Dog with their nutrition and for being part of our community. The Chi Dog Team

Hi, Thank you for taking the time to share your experience with us. We are so sorry for the loss of your beloved dog. Our hearts go out to you during this difficult time. While we're saddened to hear that she wasn't able to enjoy the food, we completely understand that her declining health was the greater challenge. It sounds like she was deeply loved and cared for, and it's clear that you did everything you could to support her and keep her comfortable. Saying goodbye to a cherished companion is never easy, but we hope there is some comfort in knowing that she is now at peace and free from pain. Thank you for giving our food a try and for your kind words about our mission. We are honored to have been considered as part of her care journey, and we wish you comfort and healing in the days ahead. The Chi Dog Team

Hi, Thank you for your feedback! We're glad to hear that your dog is enjoying the Fire Diet. We appreciate your note about the texture. Because our recipes are made with fresh, whole-food ingredients and contain no artificial fillers, texture can vary slightly between diets and batches. If you find the Fire Diet a bit dry, you might try mixing in a small amount of warm water before serving to add extra moisture and enhance the aroma. Thank you for choosing Chi Dog and for sharing your experience with us! The Chi Dog Team

Hi, Thank you for sharing your experience! We're glad to hear that Chi Dog has made such a positive difference for both of your rescue dogs. Seeing your male dog's coat become shiny, his eyes brighten, and his personality shine through is exactly why we do what we do. We're also so happy to hear that his bonded companion is doing well too! Thank you for trusting Chi Dog and for recognizing the care that goes into our recipes. The Chi Dog Team

Hi, We're delighted to hear that our customer service team was able to assist you quickly, especially over the Fourth of July weekend. It means a great deal to us that you've found a high-quality food option for your dog, and we're honored to be part of your pup's care. Thank you for trusting Chi Dog and we appreciate your support and wish you and your furry companion all the best! The Chi Dog Team

Hi, Thank you for your wonderful review! We're happy to hear that Chi Dog has been a game-changer for Westie. Knowing your pup is enjoying the food means the world to us. We appreciate your support and look forward to being part of your Westie's health journey for many more meals to come! The Chi Dog Team

Hi, Thank you for sharing Sarah’s story with us! We’re so happy to hear that Sarah is doing great and that she’s enjoying her Chi Dog meals. It’s wonderful to hear that she’s feeling better and even reminding you when it’s mealtime — that’s always a great sign of a happy and excited pup! Thank you for trusting Chi Dog to be part of Sarah’s journey. We appreciate you sharing your experience and hope she continues to thrive and enjoy every meal! The Chi Dog Team

Hi, Thank you for sharing your experience! We’re so happy to hear that your pup is enjoying Chi Dog and that the transition has been going well, especially for a picky eater! We understand that starting a new diet can feel a little overwhelming, so we’re glad our team has been able to provide the guidance and support you needed along the way. Thank you for trusting Chi Dog with your dog’s nutrition. We’re excited to be part of your pup’s journey and hope he continues to love every meal! Thank you for being part of the Chi Dog family! The Chi Dog Team

Hi, Thank you so much for sharing your feedback! We're glad to hear that your dog is enjoying all the different meals in the variety box. We love being able to offer a selection of recipes so pups can experience different flavors while still receiving fresh, thoughtfully prepared nutrition. Thank you for giving Chi Dog a try, and we hope your pup continues to enjoy every meal! The Chi Dog Team

Hi, Thank you for sharing your experience! We're happy to hear that your order arrived quickly and that the food was still frozen upon delivery. We completely understand that some dogs need a little extra time to adjust to a new diet, especially picky eaters. We're so glad your dog has made the transition and is enjoying her meals! Thank you for giving Chi Dog a try. We hope it continues to be a great fit for you and your pup. Please don't hesitate to reach out if you ever need anything along the way. The Chi Dog Team

Jeri, Thank you so much! We're thrilled to hear your dogs are loving their meals and, even more importantly, that you're already seeing such positive changes in their health. Helping pets achieve and maintain a healthy weight through fresh, whole-food nutrition is exactly why we do what we do. We truly appreciate you trusting Chi Dog with your dogs' nutrition, and we wish you both many more happy, healthy years together!

Hi, Thank you for your feedback. We’re glad to hear your dog is enjoying the food! Just to clarify, the number of trays and tray sizes are based on your dog’s weight. Our feeding and packaging recommendations are formulated and approved by our board-certified veterinarian to ensure proper nutrition based on body weight and daily requirements. That said, we understand every dog is different. We’re able to customize orders or add single trays on top of an existing plan to better suit your dog's needs. Please feel free to reach out to us anytime if you’d like to discuss options. The Chi Dog Team

Hi, Thank you so much for your kind words and recommendation! We’re glad to hear that you’ve had a great experience with our customer service and that you feel our care for pets comes through. That means a lot to us. We appreciate your support and are so glad to have you as part of the Chi Dog family! The Chi Dog Team

Hi, Thank you for your review! We're happy to hear you had a positive experience with our customer service team. We appreciate your support and look forward to continuing to assist you and your pets. The Chi Dog Team

Sandy, Thank you so much! We're thrilled to hear your first order arrived on time and, most importantly, that it's agreeing with your pup so far. We appreciate you giving Chi Dog a try and look forward to being part of your dog's health journey for many years to come!