Amazing sights great tour guide
Amazing sights! Wonderful experience out tour guide Jack is very accommodating, knowledgeable, patient and
Since 1998, China Highlights has been a trusted expert in crafting private, tailor-made journeys across China. We go beyond sightseeing — helping travelers connect more deeply with China's nature, culture, and people. Our belief, “Highlights happen when we get closer,” reflects our commitment to creating meaningful, authentic experiences. From Beijing's Great Wall to the rivers of Guilin and the heritage of Xi'an, our dedicated travel designers and local hosts ensure every trip is personalized, stress-free, and inspiring. China Highlights is part of Highlights Travel, offering private journeys across Asia, including Japan, Thailand, Vietnam, Cambodia, Laos, and India. Here's to more moments that bring us closer.
Written by the business, not verified by us.China Highlights (chinahighlights.com) has a 4.7 out of 5 rating on OK.one, based on 273 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 193 of them were added in the last 12 months. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the dedicated team for creating highly personalized itineraries, noting that advisors remain exceptionally patient, responsive, and professional when organizing complex multi-city holidays. Consumers also deeply appreciate the seamless logistics, comfortable transport, and the outstanding assistance provided by knowledgeable local guides and drivers at every single destination. Some reviewers were not happy with minor communication barriers regarding English proficiency, encountering an occasional distracted guide or receiving less detailed historical explanations during excursions. These specific issues with communication and guide engagement were occasionally noted by participants as areas requiring improvement.
Auto-generated from all reviews of this business. For reference only.Amazing sights! Wonderful experience out tour guide Jack is very accommodating, knowledgeable, patient and
Lijiang, an idyllic epicentre cradled by the Jade Dragon Snow Mountain and the First Bend of the Yangtze River to the north; a landmark of great historical importance in trade and culture, from the Ancient Tea Horse Road to the Naxi ethnic group and their famed pictographic script 东巴文. No amount of reading can substitute a passionate local guide. To this end, I must credit Loren for making my first visit to Lijiang so memorable. Loren, an inquisitive youth with much fervour and drive, brought a little spark to each destination we visited with personal anecdotes. His attention to details is particularly commendable, a rare trait among young men these days. He entertained my challenge to summit 4680m of the Jade Dragon Snow Mountain which gave me confidence to complete the hike. An oxygen canister is essential and attention to one’s health condition. High altitude can easily take down the fittest and must not be taken lightly! Impression Lijiang is a must watch. This is Zhang Yimou et al’s homage to the livelihood of Lijiang’s multiethnic communities with 玉龙雪山 as its backdrop, complimented by rich moving musical compositions and some incredible vocals from the outstanding cast of non-professional actors. Be prepared to brace erratic weather conditions for this outdoor spectacle…an umbrella and lots of UV protection. Amandayan, perched on the slopes of Lijiang old town offers a panoramic view of 大研古城. The property’s courtyard-style rustic elegance blends harmoniously with its surrounding. Rooms are well maintained with good amounts of natural lighting. Ms Marvel Wu leads an outstanding team equipped to provide a bespoke experience. For a curated F&B experience, Jessica is the Aman domain expert. Chef Wu’s hidden gem 山寻云飨, is tucked in the belly of the Baisha village. This serene location serves up delightful dishes and drinks using local ingredients. Seats are very limited and advanced booking is necessary. 40 hours in Lijiang left a vivid impression and a strong desire to return. My visit to Shangri-la was spiritually poignant. The first was when my guide Pema Tsering and I used every ounce of might to turn the world’s largest gold-plated prayer wheel at the Dukezong. The major highlight had to be the Songzanlin Lamasery, a 400 year old relic, where I had the pleasure to sit down with Geshela 确佩洛桑 and engage in an insightful discussion about Buddhism. I am so grateful to Pema for this arrangement and this visit is a nice prelude to my next stop, Lhasa. I had the gentlest soul of a driver, Mr Zhao, throughout my entire Yunnan travel from Dali to Shaxi to Lijiang then Shangri-la. Mr Zhao is engaging, patient, drives with great care and keep the vehicle impeccably clean.
Thank you so much for your beautifully detailed and heartfelt review! We're thrilled Loren, Pema, and Mr. Zhao made your time in Lijiang and Shangri-la so memorable. Your vivid impressions mean the world to us, and we'd love to welcome you back to explore more of China.
Mia was extremely helpful, responding to my many questions in a timely and friendly manner. Knowledgable and patient
Thank you for your kind words. Mia’s helpfulness and patience truly make the difference, and we’re so glad she could assist you!
Terrible company that does not honor their own policy. I booked some high speed train tickets via them, then had to cancel. Their website says there will be a 5% cancellation fee, they charged me 25% instead and claimed their online system is “under maintenance” and they can’t guarantee the cancellation and require copies of all our passports in order to cancel. Total scam, do not use!
Thank you for bringing this to our attention, and we’re truly sorry for the frustration and confusion you’ve experienced. We completely understand that you expected a 5% cancellation fee based on our policy. To help clarify, the 5% applies only to the ticket price itself – while transaction fees and service fees are non-refundable, as stated in our terms. This is why the total amount mentioned was around 25%. We realize this may not have been clear enough, and we apologize for that. Please also know that your tickets have not been canceled yet. Our travel advisor has already reached out to you directly to explain this and offer assistance with the process. We genuinely want to help resolve this for you. If you have any further questions or would like to proceed, please feel free to contact us directly – we are always here to support you.
Very professionally run, Guide and Driver were most professional, warm, and passionately committed to making our trip memorable and enjoyable.
Overall, it was a very good experience. The guides are excellent, the drives were comfortable and the hotels were very good except the one in Zhangjiajie (not well thought out with not enough bars/hooks to hang up clothes and laundry)
Thank you for your honest feedback! We're so glad you had a good experience with our guides and drivers. We also appreciate your note about the Zhangjiajie hotel,and we'll review the amenities to improve future stays.
My tour guide, Jacqueline Li Ming made this trip absolutely wonderful. She was always ready with a smile and attentive to my needs. The trip was well organised with smooth logistics and clear communication. Highly recommended!
Thank you so much! We're delighted Jacqueline made your trip wonderful with her warmth and attention to detail. We truly appreciate your high recommendation!
Our tour guide for Dali,Nancy, was amazing. She was knowledgeable, very organized, and intuitive in understanding our needs. She created a fun, stressless vacation. She prepared us each day and even prepared our following vacation with another tour guide by providing us with water, snacks and fruit for the next trip. We felt so cared for. We will miss her.
Thank you so much for your lovely review! We're so happy to hear that Nancy made your time in Dali so special and carefree. She truly has a heart for her guests. We'll be sure to pass along your kind words—she will miss you too!
So even though it's been more than 1 year since I booked my honeymoon to China with this website, all the details of dealing with this organiser has been excellent enough that I recall every single thing. I wish to state that the service has been exceptional and great from start to end. Firstly, we had initially reached out to this company several months prior while planning a trip to China. The trip organiser (not sure the name) actually counterintuitively advised us AGAINST travelling there because it was a public holiday period and it would be nearly impossible to see anything. So even though we didn't end up booking with them that occasion, the fact that they were so considerate and thoughtful was what made us go back to the company when planning our honeymoon several months later. When we eventually tried again for March 2025, before even going there, our tour coordinator Bert Hu reached out and helped to give us a personalised plan of the holiday. When we wanted to change any detail of the original itinerary, he made every single amendment as requested according to what we wanted. We had private guides who could speak English for all our visits, and they made sure everything ran smoothly. There was only one hiccup, which was when one of the airport pickups failed to show up. Bert immediately responded even though it was the middle of the night at 1am! Within a few days, the refund was made to me for the airport transfer. I also want to commend the tour guide Laura, who brought us around Beijing on the first day and helped us take so many pictures, and even helped make surprise arrangements for a costume dressing specially for our honeymoon. Overall it was an extremely great trip and travel company. I'm currently planning another trip, either to China or Bhutan, and have gone back to this same company. They really keep your records it seems, as Bert Hu again has been assigned to me and that was a pleasant surprise for which I am very grateful, and also which prompted me to submit this review as I had yet to do so since my honeymoon! Again, it was a pleasure, and my greatest and deepest appreciation to Bert Hu for his great service :)
Thank you so much for your heartfelt review! We’re truly honored to have been part of your honeymoon journey. Bert Hu and Laura will be thrilled to hear your kind words. It’s great to know that our team’s care and dedication made a lasting impression. We look forward to helping you plan your next adventure—whether in China or Bhutan!
I got in touch with China highlights and got a response instantly from Liberman, who was assigned as our coordinator, we first had 6 in our group however due to the unrest in the Middle East, one couple couldn’t make it. Liberman was very prompt with his response to any questions we had. When in China he was always on call, it was comforting to know we were in safe hands. He listened to our needs and tailored our trip accordingly, his suggestion making for an amazing look into beautiful China. Thank you Liberman, for your patience’s in dealing with some hard customers, with our requests. We will be back now that you have given us a taste of your hospitality.
Thank you so much for your kind words! We're delighted Liberman made your trip to China special and worry-free. We can't wait to welcome you back again!
This was the first time I used China Highlights, and my experience from the start to the end was a very positive one! I've been in contact with Bert Hu for over a year to organize this family trip, and he's been super patient with us. All the guides at each city were all very helpful and played a huge role on the success of the trip. Even when we ran into problems during the trip, Bert was able to resolve it to above and beyond our expectation. You have a highly satisfied group of travelers, and we will definitely come back to you! In fact, I've already put a deposit down for the next one, although we still have to figure out where to go at this point!
Thank you so much for trusting us with your family trip! We're thrilled Bert and our guides made it such a success. So glad to hear you've already booked your next adventure with us—we can't wait to help you plan it!
Suki helped me arrange my travel plans in China in less than 48 hours. I gave her things and areas of interests and she drafted and implemented an itinerary for me. She also included other areas of potential interest (some free to minimal cost) and included it in my itinerary to ensure the daily activity gaps were filled to allow me to gain the most out of my experience. Lastly, the team easily supported any changes needed during the travel. Thank you Suki!
Thank you for your wonderful feedback! We're so glad Suki could put together a personalized itinerary for you so quickly and thoughtfully. It's great to hear the team was also able to support you throughout your trip. We'll be sure to share your kind words with Suki — thank you for choosing China Highlights!
My wonderful agent May Liu provided outstanding support during the planning phase of my 10-day private tour of China. May was patient and accommodating, offered helpful recommendations, and crafted an amazing itinerary based on my wish list. I cannot wait to go on my trip and bring to life the journey that May and I created together!
Thank you for your lovely comment! We're so glad May could help design the perfect itinerary for you. We can't wait for you to experience your 10-day private tour—have an amazing journey!
Our visit to China was one of our best holidays. Because we invested in using a company like China Highlights it meant we could concentrate on the key things we wanted to see and the detail was worked out by them. This meant we covered much more than solo travellers because the guide and driver in each of our chosen locations did the logistics. This meant a huge amount of time was saved as tickets were mostly pre-purchased including for highspeed rail. As a result, we did not lose time and did not have the additional travel stress and uncertainty. It was so worth it! China Highlights also have very good guides and drivers which we were able to get along with very easily. It truly changed our perspective on the Chinese people and the nation. They were truly thoughtful and gracious including our tour organizer Leah who showed a high level of professionalism. They are highly recommended by us!
Thank you so much for your heartfelt review! We're thrilled that China Highlights helped make your holiday stress-free and efficient. Leah and our guides will be so glad to know they changed your perspective on China. We truly appreciate your recommendation and hope to welcome you back again!
I recently had the pleasure of traveling to China for two wonderful weeks with my wife, our son, and his wife. From the very first contact to the moment we boarded our flight home, the entire experience was handled with exceptional professionalism and care by China Highlights. Our dedicated agent, Leon, was truly outstanding. He took care of every detail from the initial booking all the way through to our departure. Leon was incredibly responsive, patient with all our questions, and went above and beyond to customize our itinerary to perfectly suit our family’s preferences. Thanks to his expertise, we enjoyed a seamless, stress-free journey filled with unforgettable memories. The guides, drivers, hotels, and all arrangements exceeded our expectations. Everything ran smoothly, and we felt well-supported throughout our trip. China Highlights made exploring this beautiful country both easy and deeply enriching. I highly recommend China Highlights to anyone planning a trip to China. Their attention to detail and genuine commitment to customer satisfaction make them stand out. A huge thank you to Leon and the entire team—you made our family vacation truly special! Mario Bekeris
Thank you so much, Mario! We're delighted that you and your family had such a special trip with us. Leon will be so happy to hear your kind words. It was our pleasure to help create those unforgettable memories!
It was really easy to customize our trip and the agent was extremely helpful.
Thanks for your nic words!
During the month of April 2026 we've spent 13 wonderful days in China after booking our trip with China Highlights. We've travelled from Zhangjiajie to Guilin,Longsheng and Yangshuo to Chongqing, Chengdu and Leshan. Mr. Leon Long, our contact from the China Highlights agency, provided us with his full support from the beginning to the end, starting from the initial planning of our trip till the very last minute of it. He organized carefully every aspect of our travel (hotels, daily schedule, guides, drivers, train tickets) and even helped us with some unexpected issues. The whole trip was a beautiful experience! Thanks a lot! Dan & Mihaela Dascalu
Thank you, Dan & Mihaela! We're so happy your 13-day journey through China was a beautiful experience. Leon will be thrilled to know his support made a difference. We'd love to help you explore more of China in the future!
Our month long China visit April was organised with China Highlight especially Suki who helped to finalise the details covering 10 cities. The selection of hotels, inland travel was organised and amended listening to our needs. The tour guides in all cities were professional, knowledgeable and dedicated to their jobs and showed us real China where we interacted with locals, saw the cultural shows and marvellous progress China had made during the decades. Thanks you China highlight for our dream come true.
Thank you so much! We're delighted Suki and our team helped make your month-long dream trip to China a reality.
273 reviews matching