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Electronics & Technology

ChinaHobbyLine

65 reviews

4.565 reviews
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About ChinaHobbyLine

Data updated
Website
chinahobbyline.com
Category
Electronics & Technology
Location
United States · Hong Kong
Status
Unclaimed
Last 12 months
65 reviews
Replies to negative
100% (6/6)
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Is ChinaHobbyLine legit?

ChinaHobbyLine (chinahobbyline.com) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

W
Wilfredo · 2 reviews · Verified · Experienced 2026-05-18 ·

The 4s 9500 mah 90c lipos are great but…

The 4s 9500 mah 90c lipos are great but they could use a hire c rating like 120c or 130 c to give more punch.

s
sampopovichhotmail.com · 4 reviews · Verified · Experienced 2025-12-29 ·

GREAT VALUE…

Always feel like I'm getting a great value purchase with CNHL.

S
Scott · 2 reviews · Verified · Experienced 2025-12-29 ·

Excellent product and fast shipping!

F
Fred Stiletto · 5 reviews · Experienced 2026-04-29 ·

Don`t buy there

Don`t buy there - the customer support id horrible - I received demage batteries - no reaction - never again !

Reply from ChinaHobbyLine2026-05-05

We’re very sorry to hear about your experience. We would like to clarify that we take all after-sales issues very seriously and we do not refuse legitimate return requests. It is definitely not our intention to leave any customer without support. Could you please provide your order number or relevant order details? I will personally arrange for a dedicated team member to follow up on your case and ensure it is handled properly. Thank you for your cooperation, and we look forward to resolving this for you as soon as possible.

J
Joel Beach · 1 review · Experienced 2026-05-05 ·

Customer service is horrendous

Let me start off by saying the batteries themselves are good. I am very happy with them and the prices are reasonable. The problem... customer service or lack thereof. I have placed several orders and have gotten many lipo batteries for my various RC cars from CNHL and did not have any issues until they sent the wrong batteries on my last order. You only get two options to contact them, an email which gets you the standard " Im out of the office for a week, you can use the chat on the website if you need immediate assistance". Well its been well over a week and nothing has been handled yet, you send a message only to wait days for a response and then when you reply its a few more days to get another response. I stressed the fact that I needed those particular batteries asap for an outing which is why I had ordered them with plenty of time for them to get here. They told me that they need to receive the wrong batteries back before they sent the correct ones and their response days later was to offer a 50% refund so I can buy them again and then when they recieved the wrong ones back they would refund the other 50%. I agreed just to get the ball rolling, that was 3 days ago and havent heard back and still no shipping label. Just the simple task of sending me a return label to send the wrong batteries back seems to be a challenge. At this point I just want my money back. I dont care how good your product is, if you dont have the customer service to back them up when something does go wrong my business is going to end up elsewhere. Still waiting to hear back and get the return label so I can be done with this company.

Reply from ChinaHobbyLine2026-05-06

Hello Sir, We’re really sorry for your experience, and we truly appreciate your honest feedback. First, we sincerely apologize for the delayed responses over the past few days. Due to the May Day holiday, our reply times were unfortunately slower than usual, and we understand how frustrating this must have been—especially since you needed the correct batteries urgently. We’re very sorry for the mistake in your order and the inconvenience it has caused. This is not the level of service we aim to provide. Please rest assured that we are now prioritizing your case and will verify the situation immediately. We will follow up with you as soon as possible, including arranging the return label and resolving this properly. We completely understand your frustration, and we truly hope to make this right for you. Thank you for your patience, and again, we sincerely apologize for the inconvenience caused. Best regards, Kate

C
Coltin Jellison · 1 review · Verified · Experienced 2026-04-17 ·

Love all of my CNHL batteries

Love all of my CNHL batteries. They Always have what i need in stock!

J
Japie · 2 reviews · Verified · Experienced 2026-04-17 ·

Experience with CHL

Like the lipo's. Don't like the long time between ordering and the shipment to me. (more than 7 working days:( Not like statet on your side.

M
Markus Döring · 7 reviews · Experienced 2026-04-27 ·

Batteries fine, but no returns and bad service!

Batteries themselves and shipment from Poland to Germany were good. But there basically is no option to return anything! They charge a 30% handling fee plus shipment cost from the very first day - illegal in the EU. And there is no simple way to apply for a return label. The email response I got was "I am on holidays, please wait til next week". Unless you are very sure you never need a return avoid this Chinese seller!

Reply from ChinaHobbyLine2026-04-29

Hi there, Thank you for your feedback, and we’re really sorry to hear about your experience. We’d like to clarify that we do support returns within 30 days as long as the product is brand new and unused. For returns that are not due to our responsibility (such as product defects or incorrect shipments), the return shipping cost is the responsibility of the customer, and a restocking fee will apply. These terms are outlined in our return policy, and we truly appreciate your understanding. Regarding the delay in email response, we sincerely apologize. This is not the level of service we aim to provide, and we understand how frustrating that must have been. We would be more than happy to assist you with your return and refund. Could you please provide your order number or related details? Once we have that, we will personally follow up and help you through the process as smoothly as possible. Thank you again for bringing this to our attention. Best regards, Kate

R
Richard · 22 reviews · Experienced 2026-04-17 ·

Recommended

Always fast, always good value

E
Edward · 14 reviews · Experienced 2026-04-10 ·

Best experience

Superb service, batteries and prices

J
John Burdin · 2 reviews · Experienced 2026-04-15 ·

Your service seems ???

Your service seems OK. 1st order.. One big problem is that you seem to have very little in the way of Spare parts.. I buy an airplane and I need something, I can't get it. I can't fly and my investment in the model is worthless.. I have a friend who has been grounded for many months waiting on a part that was promised several months ago. You want to ruin a reputation, your on track. No parts, no straight answers and no more customers ...........

A
Aidan Rowland · 2 reviews · Experienced 2026-04-22 ·

What can I say!

What can I say! Lipos are the best around, service is amazing and delivery is fast, I will always choose cnhl first, I have a full stash of speedypizzas 6s 1300mah and do not regret getting them one bit!

j
james robinette · 1 review · Experienced 2026-03-31 ·

Keep it up CNHL

Great products from batteries to airplanes. Great prices, always beats the competition when it comes to bang for the buck. Thanks CNHL, keep up the great work.

S
Sam Gonzales · 6 reviews · Experienced 2026-04-06 ·

Super Tucano fuselage

I had a problem with a order and they took care of it the next day, good customer service.

Reply from ChinaHobbyLine2026-04-07

Hi Sir, We’re very sorry for the delay regarding your order. About two weeks ago, you reached out to our customer service, and we promptly sent an email explaining the situation. Please understand that the delay was due to circumstances beyond our control, and it was never our intention to withhold your order. After our explanation, we did not receive any further response from you, which is why we were unable to provide additional updates. We truly value your business and hope to resolve any concerns you may still have. Best regards, Kate

B
BIG B · 1 review · Verified · Experienced 2026-03-18 ·

FE Rc Boats IRONCLAD RC

I have been running CHNL packs in my FE Boats for years, my favorite series is the 90c series for speed and the 70c series for turning laps.

C
Customer · 15 reviews · Verified · Experienced 2026-03-18 ·

CNHL batteries offer a tremendous price…

CNHL batteries offer a tremendous price to performance ratio. To the point I cannot see buying competitors batteries - so I don't.

S
Strhuckin · 1 review · Experienced 2026-04-01 ·

Batteries are top notch!

J
Jordi · 1 review · Verified · Experienced 2026-03-18 ·

Easy to find the battery needed.

Easy to find the battery needed. Fast delivery through serious courier company.

M
Mike Van Boekel · 1 review · Verified · Experienced 2026-03-18 ·

Good battery's

Good battery's, fast shipping. Im happy

R
Rob Rowntree · 1 review · Experienced 2026-03-27 ·

Great packs

Used cnhl for 8 years now. Ordered 70+ packs over the years . Maybe had 2 over that time with a depleted cell. Look after them and they last. Just wanting a Spencer from them now haha 😄