Nothing but great things to say about…
Nothing but great things to say about their customer service , best I’ve came across in the hobby !!!!!
About ChinaHobbyLine
Data updated- Website
- chinahobbyline.com
- Category
- Electronics & Technology
- Location
- United States · Hong Kong
- Status
- Unclaimed
- Last 12 months
- 65 reviews
- Replies to negative
- 100% (6/6)
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Is ChinaHobbyLine legit?
ChinaHobbyLine (chinahobbyline.com) has a 4.5 out of 5 rating on OK.one, based on 65 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Power under load and longevity are proving to be outstanding for the CNHL racing packs..
I have enjoyed the Lipo performance from CNHL for some years and can assure you their punch per pound both in weight and money has proved to be outstanding value and a worthy investment..they have not diminished in power with continued use in EDF models which are a harsh environment. The Lightning HV range has been tested in my range of EDF jets and this extra boost really helps in the damp clingy grass. I always feel the difference when a lesser brand finds its turn to be abused in a 110amp 90mm jet and then you realise CNHL packs have more solid urge. Jasmine has been the most attentive person you could ever ask for in customer services when a few scenarios go amiss which is rare but over the past five years I have has a couple of minor issues. Jasmine was eager to fix the matter instantly and her politeness and professionalism was and is always top of the game. No delays just an immediate remedy put on the table and she follows through every time, no false promises. This confidence inspires me to stay brand loyal especially when there are so many offers that ping in by email with such low prices its an impulse buy ..if you snooze you lose which I often do as I look at emails only a few times a day. The racing packs are my bread and butter heavy use choice which are still delivering the power I need and expect so longevity is proving to be their big selling point.
Great fast service
Great fast service. Happy that they are offering Kavan products to the US. My Pulse 2200 V2 flys great, Beautifull finish. Fast aerobatic that will thermal. Easy to self launch.
Best batteries around the block
Without a doubt, i bought 2 x 4S lipos n thought they were that good, I chose them for the 6S too 😉
The customer support was outstanding…
The customer support was outstanding after the shipping company lost parts of my parcel. Thank you, Jasmine, especially!
CNHL just good all-round.
90% of my batteries are CNHL. Long term customer. Have never had an issue with ordering, delivery or performance from the Australian warehouse. There is a battery for almost every one of my power requirements.
Great Batteries!
Have been buying CNHL Batteries for over a year now and find them to be good quality with strong performance. Prices are sensible and delivery is usually fast to Portugal. I recommend these to club members!
Very poor quality batteries
Very poor quality batteries. I have gone through three 4S HV batteries with no more than 40 charge cycles on them. Absolute junk. Don't trust the reviews on their website as they don't publish any negative reviews. Hobbyking supply better batteries for the same cost.
Reply from ChinaHobbyLine2026-07-24
We're very sorry to hear about your experience, and we sincerely apologize for the disappointment. This is certainly not the level of quality we aim to provide. We'd really like the opportunity to investigate this issue further and understand what happened. Could you please provide your order number or the email address used to place the order? We'd also appreciate it if you could share any additional details, such as photos of the batteries or your charging and usage setup, if available. Once we receive your information, we'll have our team review the case and do our best to provide a suitable solution. We appreciate your feedback and look forward to hearing from you.
Excellent products for perfect prices 👌
Great customer service and products
I've ordered from them before - and they were good - but this time I had a problem: I'd ordered and paid for the wrong type of battery. I was able to cancel my order easily and got a quick refund back into my account. I will certainly order from them again.
It took nearly a month for the products…
It took nearly a month for the products to be delivered which is kind of ridiculous really. Additionally the tracking was pretty scarce for information so it left me wondering if I would ever see my batteries. Price was good, let's hope the batteries amare worth the wait.
Reply from ChinaHobbyLine2026-07-08
Thank you for taking the time to share your feedback. We sincerely appreciate it. After checking your order, we found that it was shipped from our Global Warehouse in China rather than a local warehouse. For international shipments, a delivery time of around one month is expected, and this is also stated in our Shipping Policy before purchase. We also understand your concerns regarding the limited tracking updates. Depending on the shipping carrier and customs process, tracking information may not update frequently while the package is in transit. We know this can be frustrating, and we're continuously working with our logistics partners to improve the shipping experience. We're glad to hear you found the price worthwhile, and we truly hope you'll be happy with the performance of the batteries now that they've arrived. If you have any questions or need any assistance, please don't hesitate to contact us—we're always happy to help. Thank you again for your support and understanding. Best regards, CNHL Support Team
Customer Service its no existence once your item stopped working.
I bought Set of 4s Batteries after four usess less than 3 months one of the Batteries stop working completely Im unable to charge it . I contacted CNHL and staff totally ignored me even though I have recipt. £65 wasted for a battery that lasted only 4 times. Im never using CNHL Batteries ever again. Customer service its very Bad in their side as well.
Reply from ChinaHobbyLine2026-07-07
We're very sorry to hear about your experience. Could you please provide your order number or the email address used for your purchase? We'd like to look into your case as soon as possible. We also sincerely apologize if you felt your inquiry was ignored. Based on our customer service process, we always aim to respond to and resolve after-sales issues as quickly as possible, so we believe there may have been a misunderstanding or a communication issue somewhere along the way. We'd really appreciate the opportunity to investigate what happened and make things right. Once we receive your order information, we'll review your case with our support team and get back to you as soon as possible. We look forward to hearing from you and resolving this for you. Best regards, CNHL Customer Support
Package arrived in a timely manner not…
Package arrived in a timely manner not damaged and as advertised.
Easy ordering and reasonably fast…
Easy ordering and reasonably fast delivery to New Zealand
Products are great but the real quality…
Products are great but the real quality is in their customer service! By far the BEST service in the industry.
Quick shipping
Quick shipping, packs arrived with nice low and consistent ir readings accross 4 6s packs. Huge improvement over my previous hrb cells.
Amazing Quality Products
The quality of there products are amazing. Also I had some trouble with GLS sending the package. I contacted CHLN and the helped me out by starting an investigation and the next day I had my product. Thank you guys. Going to order again soon ad this webshop.
Great service
The batteries are great but i was A bit…
The batteries are great but i was A bit dissapointed with the new Lightning series. The internal resistance was quite high compared to my other cnhl lipos.
Works as designed
Works as designed, :-)