Chiquel (chiquel.com) has a 4.7 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 33% of negative reviews. Last updated 2026-08-10.
What people say
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Brenda Aldert · 1 review · Experienced 2026-07-17 ·
★★★★★
Great experience!!
Great experience! I have bought from Chiquel and was also just as satisfied then. I had some questions and was lucky to reach Rily in customer service not once, but twice! These folks are really nice and pleasant too..
I will absolutely order from them again!
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Katd01 Dan · 1 review · Experienced 2026-07-08 ·
★★★★★
Excellent Experience
Love the order to delivery time even if I have to return because I ordered the wrong color, etc. Great customer service!
Chiquel is a very user friendly company. Since I do not live anywhere near any of your stores to try on wigs, I appreciate that I can return wigs that end up not being what I expected. I also like the quick responses from your customer care department. I trust your company.
My only wish, is that you had more hair models on your website showing all of the colors choices. I have to go searching the web for videos to see what certain colors look like on real people..ie YouTube, Instagram, and/or Tic ToK.
The wig is great. Exactly what I was expecting. Would have been 5 stars but unfortunately the wig shine spray I ordered with the wig was missing. By the time it arrived and I let customer service know, it was sold out so they refunded me for it. Still disappointing not to get the spray.
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Yvonne · 2 reviews · Experienced 2026-07-24 ·
★★★★★
Great wig.prompt service.
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Rebecca Ford · 1 review · Experienced 2026-07-22 ·
★★★★★
I love this wig
I love this wig. But the shipping is the problem. It is delivered to our apt. Mailbox for signature and of course I can't sign and they do not deliver to the apt. All other arrivals come to the apt except chiquel. I will be ordering more but not looking forward to the delivery issues.
Delivery is always straight forward and on time.
I was disappointed with the wig I received especially since it was Jon Renau. I have always had great results with Jon Renau but the wig I received was not to what their standard is. It was dry, you could see the lace (lace was super scratchy). I love the style but may look elsewhere for something similar from one of the other wig brands offered at Chiquel!!
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Rose · 2 reviews · Experienced 2026-07-23 ·
★★★★★
Great products
Great products, various styles & colors. Also, free gifts & shipping!
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No name · 1 review · Experienced 2026-07-04 ·
★★★★★
The consultant helped me select the…
The consultant helped me select the perfect wig based on my colour choice a hair length. I also got a quick response to a query I had post purchase.
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Claudette · 1 review · Experienced 2026-07-08 ·
★★★★★
Very good experience
I have had 4 interactions with Chiquel and each time, it was very easy to deal with the company. I recommended it to a friend and she thanked me as she is also very satisfied. Ordering is easy and delivery service is top notch.