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Money & Insurance

Choice Mutual

102 reviews

4.9102 reviews
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About Choice Mutual

Data updated
Website
choicemutual.com
Category
Money & Insurance
Location
United States · Reno
Status
Unclaimed
Last 12 months
1 review
Replies to negative
100% (1/1)
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Is Choice Mutual legit?

Choice Mutual (choicemutual.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Dustin Palmer · 3 reviews · Experienced 2025-12-17 ·

Choice Mutual provides clear and…

Choice Mutual provides clear and helpful guidance for finding the right insurance. The team was responsive and explained options without any pressure. It's a trustworthy service for anyone navigating Medicare or other coverage decisions.

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DIana Prince · 2 reviews · Experienced 2025-07-24 ·

My experience with Brian Barber was…

My experience with Brian Barber was excellent. He helped me find a great option for final expense insurance and went above and beyond to make sure everything went through smoothly. Even after the fact I had missed a payment and he followed up to make sure I knew. Which I didn't and I'm grateful that he did. If I needed any other insurance Brian Barber is the only person I'd go through. He's very knowledgeable, easy to talk to and easy to get a hold of!

Reply from Choice Mutual2025-07-24

Thank you so much for your wonderful feedback. Never hesitate calling us when you need any help with your policy.

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Fanesea Thompson · 1 review · Verified · Experienced 2025-03-18 ·

Anthony is an awesome insurance agent…

Anthony is an awesome insurance agent who assisted me professionally. Great experience with him helping

Reply from Choice Mutual2025-06-17

Thank you Fanesea for the kind words. We really appreciate you!

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Lebogang Mulaudzi · 1 review · Experienced 2025-05-22 ·

The quality n on how to look nice

It has an attractive logo and it has perfect quality n it's slow

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lisa · 3 reviews · Verified · Experienced 2025-04-21 ·

The Positive/ Negative

The Positive: What made this process great was the one on one attention I received with Anthony Martin. The fact I received call backs when I was told I would receive them. The Negative: I was expecting to answer health questions and I did with Anthony Martin. However I was unaware that I would receive another call to go over my personal information and health questions again by another representative. Why was that necessary???

Reply from Choice Mutual2025-04-24

Thanks for the honest feedback Lisa. We agree with your sentiments that it's redundant to first answer the questions with your agent only to have the insurance company reconfirm them. Just so you know, the insurance company has a process where they randomly select applicants to reconfirm the health questions because some agents don't ask them to each person. It's essentially a tool they use to weed out agents who don't follow the rules. Anyways, thanks again for the honest feedback, and never hesitate to call us if you need help with your policy.

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Les Linsemier · 2 reviews · Verified · Experienced 2025-04-21 ·

Anthony made the application and follow…

Anthony made the application and follow up a great experience. Much difference than an earlier experience with another company where the individual was really a combative and hardsell representative.

Reply from Choice Mutual2025-04-24

Thanks Les! Remember to call us when you need help with your final expense policy.

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Kendall Perry · 1 review · Verified · Experienced 2025-04-21 ·

The man Anthony Martin helped me and…

The man Anthony Martin helped me and was very helpful and very easy to talk to, for such a important thing in life.i like him and will always remember.

Reply from Choice Mutual2025-04-22

Kendall- thank you so much for your wonderful review. We sincerely appreciate you!

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Malama Baus · 1 review · Verified · Experienced 2025-04-11 ·

Anthony Martin was very professional

Anthony Martin was very professional, kind, caring and very pleasant to talk to. He w as prompt in returning my phone calls. he made the process very easy and simple.He was very patient with me on the phone to walk me through on how to work the computer. He deserves a raise. Thank You!

Reply from Choice Mutual2025-04-21

Malama- thanks for your kind words. We sincerely appreciate you!

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Donna Strickland · 1 review · Verified · Experienced 2025-04-17 ·

Great experience

Anthony was great. He was kind and explained everything in detail. He also got everything done very quickly. I couldn't have ask for a better agent.

Reply from Choice Mutual2025-04-17

Thanks Donna! We're thankful you gave us the chance to earn your business and for the great review.

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Gregory Zuccolotto · 1 review · Verified · Experienced 2025-04-17 ·

Anthony was very knowledgeable and…

Anthony was very knowledgeable and supportive. He is an asset to your brokerage

Reply from Choice Mutual2025-04-17

Thank you Greg. We appreciate you. Please remember that we're always here whenever you need us.

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Alicia E · 2 reviews · Verified · Experienced 2025-04-17 ·

Anthony was Awesomely Awesome!

Reply from Choice Mutual2025-04-17

Thanks Alicia for your great great review!

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Basimah Rashad · 9 reviews · Verified · Experienced 2025-04-15 ·

The caring and helping others

The Rep i talked to was very nice and caring and very helpful and the price i pit was very reasonable for my age thanks for your help.

Reply from Choice Mutual2025-04-16

Thanks Basimah. We really appreciate your kind remarks.

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Chuck · 2 reviews · Verified · Experienced 2025-04-11 ·

Good price, No hard sell!

Good price. Easy to work with. No hard sell. No bait and switch. So far so good.

Reply from Choice Mutual2025-04-14

Thanks Chuck. We're happy you were pleased with the whole process. Call us any time you need help with your policy.

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Linda Linkous · 2 reviews · Verified · Experienced 2025-04-09 ·

GOOD DEAL.

BETTER PRICE AND DIDN'T TAKE A LONG TIME.

Reply from Choice Mutual2025-04-09

Thanks Linda. We so appreicate your feedback. Call us whenever you need any help with your policy!

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DLB · 1 review · Verified · Experienced 2025-04-07 ·

Excellent customer service

Anthony was very helpful explaining the application process. He was in constant contact and was very professional.

Reply from Choice Mutual2025-04-08

Thank you for taking the time to leave us a review. We sincerely appreciate you!

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Jan E Gros · 1 review · Verified · Experienced 2025-04-04 ·

I had tried 2 different agents,1 kept…

I had tried 2 different agents,1 kept me on the phone for over 2 hrs.Brian Barber was my 3rd call.I could not have ask for a nicer agent.He explained, gave me choices and got approved right then.ThanksBryan.

Reply from Choice Mutual2025-04-05

Thank you Jan. We do things differently here :) So glad you were pleased with everything. Thank you so much for the review.

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William C McDonald · 1 review · Verified · Experienced 2025-04-01 ·

At 70 years old

At 70 years old, I finally got around to signing up for final expense insurance. Google search led me to Choice Mutual and within days, I signed up with Mutual of Omaha through their agent, Brian Barber. Any senior needed such insurance should go with Brian and Choice Mutual.

Reply from Choice Mutual2025-04-03

Thank you William. We aim to please :) Call us whenever you happen to have questions or need help with your insurance policy in any way. Thanks again!

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Maurice Helmes · 1 review · Verified · Experienced 2025-04-03 ·

Agent

Agent: Anthony Martin Best agent you can have very great communication skills fast and easy didn’t have to stress about anything just make it so comfortable they take care of you I’m grateful to have this agent on my team to provide me assistance!

Reply from Choice Mutual2025-04-03

Thank you Maurice. We sincerely appreciate your kind words. Call us any time!

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BA Huynh · 1 review · Verified · Experienced 2025-04-03 ·

Excellent service overall I was happy…

Excellent service overall I was happy with the service with Anthony Martin

Reply from Choice Mutual2025-04-03

Thanks so much for the review!

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Deborah Cornelio · 1 review · Verified · Experienced 2025-03-31 ·

Affordable life insurance with choice mutual!

Hello there, I’m a new customer and my representative was Brian Barber! He was absolutely amazing right from the beginning of my journey with trying to buy and understand End of Life Insurance how I called it… He took the time to listen to all my needs and concerns, which is how he was able to provide me with the best advice about all the different companies and policies that he had to offer. He was willing to go the extra mile for me,when my first choice didn’t come through, he cheered me on with confidence to find the next best choice in his opinion… He also took his time in explaining everything thoroughly in a manner that I would understand the insurance lingo! He answered and returned every phone call/text message I made in a timely manner! Brian is 100% the best in the business! I truly recommend him for all your insurance needs because he is very knowledgeable and has a lot to offer his clients!

Reply from Choice Mutual2025-04-03

Wow Deborah we are at a loss for words on how to adequately respond to your incredible review. All we can do is sincerely thank you for allowing us to help you and for your most generous praise. Thank you so so much!