Choice Mutual (choicemutual.com) has a 4.9 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
Brian was very knowledgeable and pleasant. He explained the difference between each plan and tailored my plan according to my needs and desires.
Much appreciated!
CW
Reply from Choice Mutual2025-01-08
We really appreciate the kind review Cynthia. Thank you for giving us the chance to earn your business!
Brian Barber was an amazing Advisor. He understood what we were looking for and provided us with different options. He was very thorough, very clear, very accommodating and most importantly knowledgeable of the insurance options. Thank You for the great service you provided.
Reply from Choice Mutual2025-01-05
Thank you Sonia! Never pause calling us when you need help with your policy.
E
Edward B. · 1 review · Verified · Experienced 2024-12-27 ·
★★★★★
A+++ Service and Professional Service
Anthony was very kind and easy to work with in a straight forward manner, answered my questions promptly and was very cordial and polite, helped me make an important decision on my insurance and requirements.
Reply from Choice Mutual2024-12-27
Thank you so so much Edward. We greatly appreciate you taking the time to leave us a review. Call us any time!
Anthony was very prompt and professional. Sometimes "end of life" discussions are not pleasant to have, but Anthony made the discussion pleasant and productive. He walked us through every step and reassured us we are covered and protected when the time comes to use the policy. Thank you Anthony!
Reply from Choice Mutual2024-12-18
Thank you so very much Angela. Never forget to call us when you need help with your policy.
G
Gilbert Byrd and Laura Byrd · 1 review · Verified · Experienced 2024-12-16 ·
★★★★★
Patient professional Purposefully
Anthony Martin answered all our questions..he first worked with my son who kinda just went thru the motions.. .then he worked with me who had loads of questions... He was extremely knowledgeable and patient.
Reply from Choice Mutual2024-12-17
Thank you so much for your amazing review. We sincerely appreciate it. Call us any time you have questions or need assistance with your policy.
No approval.
After further review insurance was approved, I will change my review from a 1 to a 4. I’m giving it a 4 because the insurance plan that was approved has a 2 year waiting period.
Reply from Choice Mutual2024-12-18
Thanks Connie. We appreciate your honest feedback!
Called one time and got coverage same day with no hassle or problems!!
Reply from Choice Mutual2024-12-05
Thank you so much Robert. We aim to please :) Call us any time you need help with your policy.
S
Steven D Cornwell · 1 review · Verified · Experienced 2024-11-27 ·
★★★★★
It is always the interaction with…
It is always the interaction with others and the common courtesy, professionalism and respect, along with the ability to make the process understandable and easy.
Job well done Mr. A Martin of Choice Mutual. Outstanding job. Thank you.
Reply from Choice Mutual2024-11-29
Thanks so much Steven. Call us any time you need help with your policy!
Brian was the most understanding insurance agent whom I have talked to. He listened to our needs and situation. Explained everything available to us and we where sold. Brian is the best!!!!
A real down to earth person, who listened and understanding. The best!!!
Insurance Agent Anthony Martin is a man of his word! He presented the whole life insurance policy product thoroughly. My questions were answered with clarity. I was so impressed by his professionalism, knowledge, and integrity that I even asked about acquiring insurance policies for family members. I am please with what I acquired.
Reply from Choice Mutual2024-11-19
Gail- thank you sincerely for your kinds words and praise. We greatly appreciate you. Thanks again!
The response to my inquiry was very quick. Anthony was great and personable. He answered all my questions with the suggestions that best met my needs. Anthony never pressured me to buy. He took my information needed and completed the transaction in a timely manner. Feel very confident with the choice I made to use Choice Mutual.
Reply from Choice Mutual2024-11-18
Thank you so much Yolanda. We really appreciate your kind words. Call us any time!
I had the pleasure of working with my agent, Anthony, and I couldn't be more impressed! He was incredibly professional and truly knew his product inside and out. Talking to him felt easy and relaxed—there was no rush, just a genuine conversation. We definitely need more people like him in the industry!
Reply from Choice Mutual2024-11-18
Thank you Wanneh for your awesome review. Please call us any time you have questions or need help with your policy.