Christopherobin (christopherobin.fr) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 81% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 100% of negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-11.
A site I highly recommend—top-notch, specialized products for all hair types with wonderful natural scents, detailed advice, and fast, hassle-free shipping everywhere. I’ve been using these products since they first came out, and I’ve never felt the need to switch; they’re also very economical thanks to their high concentration. Thank you, Christophe Robin—we love you 🤍 .
Best products ever. I spreaded the news and converted many of my friends
Hello, Thank you for taking the time to leave us a review. We truly appreciate your feedback. Your comments are extremely valuable to us and help us continuously improve our services and provide our customers with the best possible shopping experience. We are grateful that you shared your experience with us. If you have any questions or if there is anything we can do to assist you, please don't hesitate to contact us through your account. We will be happy to help. Thank you again for your support, and we hope to serve you again soon. Best regards, Natalia
I use before a long time Christophe Robin and i am fidel at scrub and shampoo
Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia
Excellent products. Fast delivery. Perfect!
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,Natalia
Je pensais recevoir la trousse offerte avec ma commande d'une routine complète et rien ! I thought I would receive the free toiletry bag with my order of a complete routine, but nothing!
Hello Fred, We appreciate your feedback regarding the missing toiletry bag. We are sorry for this oversight and are looking into why it wasn't included with your order. A message has been sent to your account. Kind regards, Liam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia
The product was not good at all. It had some weard substance when i opened it. No news of refund for now. Very disappointing
Hello BF, Thank you for leaving your review. I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account. Please log in to your account at your convenience to receive my message. Regards, Leah
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards,
Super bien 👍🏼
Bonjour, Merci d’avoir laissé votre avis ! C’est toujours un plaisir de recevoir ce retour de la part de nos fidèles clients. Vos commentaires nous aident à maintenir et à améliorer nos services, et l’équipe sera ravie de lire vos aimables paroles. Si vous avez la moindre question, n’hésitez pas à nous contacter, nous serons heureux de vous aider. Prenez soin de vous et passez une excellente journée. Cordialement, Natalia
Excellent company, excellent team! My shampoo came damaged and Shanil send me a replacement right away. Truly exceptional service
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah
Very good products but the after sales service is very disappointing ..
Hello LG, We appreciate your feedback. We are sorry our after-sales service was disappointing. We will review your comments to improve. A message has been sent to your account. Kind regards, Liam
Good products but terrible customer service ! They do not respect the conditions of the offers they advertised via instagram and so on.. it’s a shame.
Hello Claire, We appreciate your feedback. We're sorry our customer service and advertised offers did not meet your expectations. We'll review your comments to improve our service. A message has been sent to your account. Kind regards, Liam
the best brand ever!! i tried everything, the cheapest to the most expansive until i try Robin for never stop buying! A very must have...
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
I adore the products for hair of Christophe robin. The delivery is so fast. I had a very good experience.
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
Great brand, great products, good experience
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
What I have received was in fact a sample size vs normal size. It was anything but clear . I really feel cheated. It was anything but a bargain. Shame on you
Hello Magnin, We regret that the item you received was not the size expected and that you feel misled. We appreciate your feedback and will review the product description for clarity. A message has been sent to your account. Kind regards, Liam
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Sue
If I could give less than a one star review I would have. I should say I am dealing with Christophe Robin Canada but the loacation is England. I’ve had nothing but aggravation trying to resolve a refund for a product I ordered and paid for in December, 2024, that was cancelled without my request. They offered a refund but it is now March, 2025 and despite constant communication with them I am still waiting. As they could not seem to figure out how to refund to my original payment method (a credit card) I had to create a Paypal account which I did not particularly want to do. I am still waiting to see the refund show up there.
Hello, Thank you for leaving your review. I am sorry to hear that you have had an issue with your order. I am unable to locate your account using the details you have provided. Please update the review with an order number to enable us to reach out to you directly. Regards, Liam
Fast delivery ! Great
Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Leah
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