The website is easy to navigate
The website is easy to navigate. Questionnaire guides the user throughout the process.
About Citizen Meds®
Data updated- Website
- citizenmeds.com
- Category
- Health & Medical
- Location
- United States · Plano
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 58% (11/19)
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Is Citizen Meds® legit?
Citizen Meds® (citizenmeds.com) has a 3.8 out of 5 rating on OK.one, based on 74 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 58% of negative reviews. Last updated 2026-08-10.
What people say
I ordered last month from Citizens Meds…
I ordered last month from Citizens Meds medication Trizepatide $289 for 1month supply medication did not work at all I actually gained weight. I ordered from Alt Rx last week already lost 5 pains DONOT ORDER FROM CITIZENS MEDS that's why its non refundable Fake Medication
Thank you for being such a trusted…
Thank you for being such a trusted source for this journey!
Lack of personal communication & No…
Lack of personal communication & No Follow UP
I used citizen meds for 3 months
I used citizen meds for 3 months. I was taking the Semaglutide injections. I never lost weight !!! Which is upsetting when you’re paying over Two hundred dollars a month!! The injections are mixed with B12 maybe more b12 than the actual medication. Believe the low ratings we all share a similar experience. Don’t bother contacting them it’s like pulling teeth from Big Foot. Citizens box is cute but their Semaglutide did not work !!
Excellent Company
Excellent Company! Reliable, and fast shipping.
The delivery
The delivery, ease of ordering. From beginning to end an overall great experience
Love this company and their meds… I…
Love this company and their meds… I have sent so many of my friends to this website ❤️.
I did not like the double price from…
I did not like the double price from 1st month strength and the next step up, which was $300.00 can you imagine what 5th or 6th month would cost if you had to increase each month to loose the weight?
Is it worth the money?
Ordering and delivery was fast and easy but I have not seen any kind of weight loss after 3 weeks of usage.
The communication was great
The communication was great, and the process was smooth from start to finish. I.love that everything is included, and in a beautifully discreet package.
No way to communicate
After placing my order, I noticed that my address was correct except the state showed Texas instead of Illinois. When I received my confirmation, it listed an entirely different city, state, and ZIP code, which was very concerning. I immediately reached out, but nobody answers & no voicemail. I sent emails & received no acknowledgement or response for several days. Eventually, someone replied & confirmed that my order was actually shipping to the correct address, but the lack of communication & delayed response was extremely frustrating. As for the product itself, I'm currently three weeks in & haven't noticed any changes or effects yet. I'm not sure whether that's related to the dosage or something else, so I'm withholding judgment on the product for now. Overall, my biggest issue was the poor customer communication & the unnecessary stress caused by the address discrepancy. All companies should have means to communicate.
Very easy to order prices are really…
Very easy to order prices are really good. Comes fast. I would recommend
Easy to use
Easy ordering process.great customer service
POOR QC and CUSTOMER SERVICE
Trizepitide Delivered in a sleeve with two tiny 3x3 lunch box size ice gel pack that were hot when received. Meds were hot! Extremely Poor quality control. When I reached out to customer service they said meds were ok to take at temp of 104 degrees for 4 days ? I am waiting on authorization to return or I will be disputing charges.
It came on time delivery was great. Everything was included.
Delivery was on time. Everything was included.
One day over a promotion and they would…
One day over a promotion and they would not honor it after I have been buying product for a year. Also I placed and item on Wednesday you pay for two day shipping and they didn’t even ship my item until Saturday!
Shipping is very quick and if you have…
Shipping is very quick and if you have questions they response quickly. The product is great and works wonderfully.
I have ordered Tirzepatide in multipe…
I have ordered Tirzepatide in multipe opportunities from Citizenmeds. I never had any problem, always received my orders as indiated. I recommend this site.
Rude and unprofessional
Rude and unprofessional customer service. Also , the same company as vita stir but they won’t tell you this.