City Cruises (citycruises.com) has a 3.8 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
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Cara Anne Stearns Rohde · 2 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
I enjoyed the cruise overall
I enjoyed the cruise overall. A few things that made it less than perfect was the smell…the lower air conditioned cabin smelled like a sewer. The upper level was nice but there was limited seating, particularly in the shade. We couldn’t hear the speakers at all that gave information about the area. We purchased the box lunch which I definitely don’t recommend. A dry small sandwich for $18 was not worth it. The staff was very nice.
Reply from City Cruises2026-06-20
Cara Anne Stearns Rohde,
We appreciate your feedback on your recent cruise. We are concerned to hear about the odor in the lower cabin and the issues with seating and audio. We are also reviewing the box lunch offering. We are glad our staff was nice.
This was me and my husband's 15th vow renewal event. First it was raining and I was late. The Capt and the staff were amazing and we got compliments from my wedding dress and decor. The whole boat experience was astounding. I usually get motion sickness, surprisingly I did not. We choose the menu and the food was above our excepations. The guests complimented the food and drinks. We had an amazing dessert bar. I wish we could have selected all the foods. It was delicious. Ppl still ask us how was the experience and would we recommend. I would 100% recommend. We're hoping to host another event in the future. The boat was clean, staff was great, environment was great. We even had a lovely dance instructor Ms. Wink was amazing. She tried to get everyone on the dance floor. We had a blast.
Reply from City Cruises2026-06-21
Tabitha Motilal,
We are so happy to hear that your 15th vow renewal event with us was such a memorable and enjoyable experience! We are delighted that our captain and staff made such a positive impression, and that you and your guests loved the food, dessert bar, and the entire boat experience. We truly appreciate your recommendation and look forward to hosting another event for you in the future.
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Tori Arnold · 2 reviews · Verified · Experienced 2025-05-21 ·
★★★★★
We loved our cruise
We loved our cruise! The food was wonderful. The only issue was thr music that was blasting for much of the cruise. A lunch time cruise means chatter. I could barely hear anything and I had brought my mother, great aunt and mother in law. None of them could hear anything, including the tour director.
Reply from City Cruises2026-01-12
Tori Arnold,
We're glad you enjoyed the food on your cruise! We apologize the music volume impacted your experience and made conversation difficult for your group. We appreciate your feedback and will review this to improve our cruises.
Everything turned out nicely with the exception of my personal table seating arrangement. I was seated under a unit of some kind that caused water condensation to drop on me. I was showered with literally more than 16 or so drops. I had to stand up several times to wipe the water up to prevent the dripping.
Reply from City Cruises2025-11-13
Hello Pamela! Thank you for taking the time to write about your experience. We’re disappointed to hear you were not satisfied with your recent visit and to understand the situation better, we’d like to have a team member personally connect with you. At your convenience, please contact us at 800-459-8105 or chat with us on https://www.cityexperiences.com/. Thank you again for your time.
