ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
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Is ClarityMD legit?
ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service.
Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.
I had 2 missing bags from my very first order and Ivane was extremely helpful and kind. He replaced my missing order fast and also helped me set up my scheduled renewal bags for every 2 months. His emails to me came the same day I emailed him no waiting days for a reply and I really liked his prompt response. He was professional and in the future I hope to deal with him again if I ever have a question about my orders.
Reply from ClarityMD2026-08-12
Hi Michelle,
Thank you for such a thoughtful review. We're glad Ivane replaced your missing bags quickly and set up your renewal schedule to fit you, all with same-day replies. That kind of prompt, personal care is exactly what we aim for. We'll be sure he hears your kind words, and we hope you'll be in good hands with him again down the road.
Ivane was my customer service agent. She was extremely prompt and cordial and accommodated my request very quickly. I needed to return some product. Not because I don’t like it but because I already had plenty in stock. I have had similar problems with other companies and none have been as professional and proactive.
Reply from ClarityMD2026-08-12
Hi Heidi,
Thank you for taking the time to share this. We're glad Ivane was so prompt and accommodating with your return, especially since you simply had plenty in stock already. That kind of proactive, professional care is exactly what we want you to feel. We'll be sure she hears your kind words, and we're here whenever you need us.
Methciel responded quickly to my request to pause my scheduled Clarity MD order of asthazanthin. I was informed of the date the order will resume and the price that will be posted to my credit card. The tone of Methciel's communication with me was professional and respectful.
Reply from ClarityMD2026-08-11
Hi Eileen,
Thank you for taking the time to share this. We're glad Methciel responded quickly to pause your order and made everything clear, right down to the resume date and the price you'd see. That professional, respectful care is exactly what we aim for. We'll be sure she hears your kind words, and we're here whenever you need us.
Clyde was very prompt in responding to my issue and all was resolved quickly and professionally. Being able to trust that a company and its employees will stand behind their products and guarantees is a big plus!
Thank you!
Reply from ClarityMD2026-08-06
Hi Carol,
Thank you for such a kind review. We're glad Clyde was prompt and got your issue resolved quickly and professionally. Knowing you can trust us to stand behind our work means a lot, and it's exactly what we want you to feel. We'll be sure to pass your thanks along to him, and we're here whenever you need us.
Ivane is the person I have been working with and she came through no problems. I apreciate the fact that they listen and helped. In returning the product had nothing to do with it at all, there was a mixup in the beginning which left me with many packages and will order more when I run out. Thank you again for your help Ivane.
Reply from ClarityMD2026-08-05
Hi Michael,
Thank you for taking the time to share this. We're glad Ivane listened and came through for you with no trouble, and that the earlier mix-up got sorted out. Whenever you're ready for more, we'll be right here. We'll be sure Ivane hears your kind words, and we appreciate you.
Nicole was very helpful in adjusting my subscription.
When purchasing this product there was an offer to get free products if I ordered a certain number. The total number I received was sufficient to last 3 months (90 days) then the company processed another 3 month supply in 30 days. This is up selling at its worst.
Reply from ClarityMD2026-08-05
Hi Jim,
Thank you for taking the time to share this. We're glad Nicole could adjust your subscription for you, and we appreciate your kind words about her. We also hear your concern about the timing of the second shipment arriving before your first supply had run out. That's fair feedback, and we're taking it to heart. If the schedule still needs fine-tuning so your deliveries line up better with when you actually need them, just reach out at [email protected] and we'll get it sorted.
I was able to find a ClarityMD Support person to listen to my problem. (My problem is that I'm getting automatic charges & delivery of product monthly, and am over-supplied by 4 months!) Joan was helping me, but I lost contact with her a week ago. She was kind & attentive, so I'll try to reach her again! -danondabass
Reply from ClarityMD2026-07-22
Hi Dan,
Thank you for this, and we're glad Joan was kind and attentive when you reached out. We're sorry the thread went quiet on you after that. Being four months over-supplied is a real problem and we don't want you waiting on it any longer. Please email us at [email protected] and we'll pick this right back up, pause or adjust your deliveries so they match what you actually need, and go over your recent charges with you. We'd like to get this sorted properly for you.
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