ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
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Is ClarityMD legit?
ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service.
Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.
Great service that was great great service that was thank you where was solving my package and I appreciate you guys giving me a refund and God bless all of you guys hopefully this house helps me and my health thank you God bless everybody I was on people
Reply from ClarityMD2026-08-14
Hi Angelica,
Thank you so much for your heartfelt message. We’re happy we could help with your package and get the refund taken care of for you. Your kind words truly mean a lot to our team. We also appreciate your thoughtful wishes and hope everything goes well for you. God bless you too, Angelica!
I was charged for expedited shipping because the default is the box is checked and I didn’t uncheck it. But I chatted online with a customer service person and I have been reimbursed for that. Very satisfied with the customer service.
Reply from ClarityMD2026-08-14
Hi Belivj,
We’re glad we could get the shipping charge sorted out for you. We understand how easy it is to miss a preselected option, so we’re happy our team was able to review it with you and arrange the reimbursement. Thanks for letting us know you were pleased with the support you received!
Addressed my concerns and quickly handled my request
Reply from ClarityMD2026-08-14
Hi Lynette,
Thank you for sharing your experience. We’re glad your concerns were taken seriously and that your request was handled quickly. We appreciate you taking the time to let us know!
Clyde was great to work with an understanding of my situation
Reply from ClarityMD2026-08-17
Hi Candy,
Thank you for taking the time to share this. We're glad Clyde was great to work with and took the time to understand your situation. That kind of care is exactly what we want you to feel. We'll be sure to pass your thanks along to him, and we're here whenever you need us.
Hi Shawnielynn,
Thank you for sharing this with us. We’re glad we could get your issue resolved promptly and make things a little easier for you. We appreciate you taking the time to leave us a review!
The customer service dept at ClarityMD was very responsive with my request to cancel an order / subscription and issue a refund. THANK YOU for the great service!
George
Reply from ClarityMD2026-08-14
Hi George,
Thank you for the kind words! We’re glad our team could respond promptly, take care of the cancellation, and get your refund sorted out. We really appreciate you taking the time to share your experience, and we’re happy we could make the process straightforward for you.
Vince has been extremely helpful & informative! He reasured me that my request was fulfilled & was very thoughtful & communicated the process clearly.
Thank you, Vince!
Becky Powell Tolley
Reply from ClarityMD2026-08-14
Hi Becky,
Thank you for such a thoughtful review. We’re so glad Vince was able to make everything clear, keep you informed, and reassure you that your request was taken care of. We’ll definitely pass your kind words along to him. He’ll be happy to know his support made a difference!
Nicole was so helpful and understanding you could tell she was dedicated to making her customers feel comfortable and taken care of
I would hire her in a minute if I was still working
Thank you
Reply from ClarityMD2026-08-14
Hi Pamela,
Thank you for such a wonderful compliment. We’re so happy to hear that Nicole made you feel comfortable, heard, and genuinely cared for. Saying you’d hire her yourself is quite the compliment! We’ll definitely make sure she gets to see your kind words. Thank you again for taking the time to recognize her.
I was looking to cancel my subscription and get a refund. Nicole at ClarityMd took care of my request and refunded me within a matters of hours... I will definitely reorder in the future when I need them. I am very pleased with this company and Nicole. Thanks,a satisfied customer
Reply from ClarityMD2026-08-14
Hi Jeff,
Thank you for sharing your experience with us. We’re really glad Nicole was able to take care of your cancellation and refund so quickly. It’s wonderful to hear that you felt well taken care of and would consider ordering from us again in the future. We’ll definitely pass your appreciation along to Nicole. Thanks again for being a satisfied customer!
I did not sign up for a recurring subscription but was sent a new order anyway. It was a hassle to get it cancelled.
Reply from ClarityMD2026-08-13
Hi Deby,
Thank you for taking the time to share this, and we're sorry for the hassle. Being sent an order for a subscription you didn't feel you signed up for, and then having to work to cancel it, isn't the experience we want you to have. That's fair feedback, and you should always know exactly what you're agreeing to at checkout, plus be able to cancel easily. We're glad it's sorted now, and if anything still needs attention, please reach out at [email protected] and we'll take care of it right away.
From the beginning of our interactions, Grace quickly picked up on needing to put a lot of details so I could understand. Grace was full of grace! Grace was extremely patient with me as I took longer times to locate things on the computer. I don’t think I would have gotten this taken care of without Grace. She’s a star!
Reply from ClarityMD2026-08-13
Hi Cathy,
Thank you for such a warm review. We're glad Grace was so patient with you and took the time to lay out the details clearly so everything made sense. She truly is a star, and we'll be sure she hears every word of this. We appreciate you, and we're here whenever you need us.
Clyde provided excellent service and was very responsive to my issues. I will certainly be happy to deal with this firm in the future.
Fred
Reply from ClarityMD2026-08-13
Hi Fred,
Thank you for taking the time to share this. We're glad Clyde was responsive and gave you excellent service. It means a lot that you'd be happy to work with us again, and we look forward to taking good care of you. We'll be sure to pass your thanks along to him.
easy to do business, very responsive to my concerns , reacted to my issues very quickly,
Reply from ClarityMD2026-08-13
Hi Steve,
Thank you for this. We're glad we were responsive to your concerns and quick to react to your issues. That's exactly how we want it to feel. We appreciate you, and we're here whenever you need us.
My issue was handled with promptness and professionalism.
Reply from ClarityMD2026-08-13
Hi there,
Thank you for taking the time to share this. We're glad your issue was handled promptly and professionally. That's exactly the care we want you to feel. We appreciate you, and we're here whenever you need us.
I used my card to pay for product it didn't go through I called card company they said try it again I did clarify MD charged me for 2 separate package plans that I didn't want only supposed to be promotional package well they had other plans to take people's money i got a email today stating my package was on its way I guess it was not enough the first time looks like they put me on a refill plan what happened to the if you are not satisfied with the product we will give money back they didn't give me time to see if it works before being charged for more
Reply from ClarityMD2026-08-14
Hi Jeff,
I am so sorry for the frustration and stress this caused! I completely understand how upsetting it is to see unexpected charges and refills.
I’ve taken care of this for you immediately by canceling your subscription so no future charges occur, and I have processed a full refund for the extra charges, which will post back to your card within 3 to 10 business days.
We deeply value your trust and are so sorry for the hassle. If you need anything else at all, please feel free to reach out to us at [email protected] and we will be happy to help.
My experience is about the scam of the subscription they say that I subscribed for just like other companies. I guarantee you when you push the button to not to subscribe they will say you did and charge your card until you notice it and won't take or give you back your money!!
Reply from ClarityMD2026-08-14
Hi Anthony,
I’m really sorry for the frustration this caused! I totally get how annoying it is to deal with an unexpected charge when you didn't sign up for a subscription.
I went ahead and took care of everything on your account right away. Your subscription was already canceled so you won't see any future charges, and I’ve issued a full refund back to your card, which should show up within 3 to 10 business days.
We really appreciate your patience while we fixed this. And if you ever need anything else, just drop us a line—we're happy to help.
The person “Mary “ was instrumental in getting my order processed . Thank you so much Mary! Have a great day.
Reply from ClarityMD2026-08-12
Hi Jupiter,
Thank you for this. We're glad Mary was instrumental in getting your order processed. That's exactly what she's here for. We'll be sure to pass your kind words along to her, and we hope you have a great day too.
Grace, customer service, was professional, kind and understanding. Grace took care of my issue immediately.
Reply from ClarityMD2026-08-12
Hi there,
Thank you for taking the time to share this. We're glad Grace was professional, kind, and understanding, and that she took care of your issue right away. That's exactly the care we want you to feel. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
First shipment received in timely manner. When I reached out to customer service, Grace was very helpful in resolving issue.
Reply from ClarityMD2026-08-13
Hi Sheryle,
Thank you for taking the time to share this. We're glad your first shipment arrived on time and that Grace was so helpful in resolving your issue when you reached out. That's exactly the care we want you to feel. We'll be sure she hears your kind words, and we're here whenever you need us.
Clarity MD bent over backwards to correct an inadvertent shipping error. It was so nice to deal with a company who still remembers what customer service is and where you can communicate with humans instead of AI bots.
Reply from ClarityMD2026-08-13
Hi Robert,
Thank you for taking the time to share this. We're glad we could correct the shipping error for you, and that reaching a real person made the experience a good one. That kind of human, attentive care is exactly what we want you to feel. We appreciate you, and we're here whenever you need us.
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