Quick response to a problem!
Hi Sharon, Thank you for this. We're glad we could respond quickly and get your problem sorted. That's exactly what we aim for. We appreciate you, and we're here whenever you need us.
ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Written by the business, not verified by us.ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service. Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.Hi Sharon, Thank you for this. We're glad we could respond quickly and get your problem sorted. That's exactly what we aim for. We appreciate you, and we're here whenever you need us.
Good mornning, to ClarityMD... Assistanc team nd wenie... i m thankfull to there affort, hardwork towards my requiest nd affcource i have been wait a lot noprob... it is in my nature to be with pations... once again thankyou... Your truely M.M.ALI...
Hi Mohammed, Thank you for such a kind message. We're glad Wenie and the team could help you, and we appreciate your patience while everything was worked out. Your thoughtful words mean a lot to us. We'll be sure the team hears them, and we're here whenever you need us.
Worse experience of my life. Cant get them on the phone,can't login to either platform to cancel subscription that I never wanted, no one answers the phone. Scammers. Caveat Emptor! Do not order.
Hi Buddy, Thank you for reaching out, and we're sorry for how frustrating this has been, especially the trouble reaching us and cancelling a subscription you didn't want. That's not the experience anyone should have. We want you to know this has now been taken care of: your subscription is cancelled, no further charges or shipments will go out, and a refund is on its way back to you. There's nothing further you need to do. If anything still needs attention, please email us at [email protected]
Quick, prompt, courteous, very pleasant !
Hi Jan, Thank you for this. Quick, courteous, and pleasant is exactly what we aim for. We appreciate you taking the time to share it, and we're here whenever you need us.
I was upset about Clarity's policy of subscriptions rather than free choice of reorder when needed & my language was firm back to Clarity's rep, Sanie Joy. She was always polite & professional & did her best to relay my concerns & request reimbursement of an order, which Clarity agreed to do. Many thanks to Sanie Joy!
Hi Cynthia, Thank you for taking the time to share this. We're glad Sanie Joy stayed polite and professional throughout and could relay your concerns so your reimbursement was taken care of. We also hear your feedback about the subscription setup, and that's fair, you should always feel in control of when you reorder. We'll be sure Sanie Joy hears your kind words, and we're here whenever you need us.
The customer service representative, Mary, processed my refund as soon as the return was received back at their warehouse.
Hi Kathy, Thank you for leaving us a review! We are glad to hear that Mary handled your refund promptly once your return reached our warehouse. Providing seamless, reliable service is what we strive for every day, so it is great to know she took care of everything for you so quickly.
Hi Marsha, We are delighted to hear that Mary provided such wonderful assistance! We will be sure to pass along your compliments to her. Thank you for taking a moment to share your feedback!
She told me what I needed to do to get the job done.
Hi Andre, Thank you for leaving a review! We are so glad our team member gave you clear, straightforward guidance on how to take care of everything. Making things simple and easy for you is always our goal. We really appreciate you taking the time to share your experience!
Nicole handled my problem very promptly and kept me informed
Hi F, Thank you for this. We're glad Nicole handled your problem promptly and kept you informed the whole way through. That steady communication is exactly what we aim for. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Hi Alfred, Thank you for taking the time to share this. We're glad your issue was resolved in a timely manner. That's exactly how it should be. We appreciate you, and we're here whenever you need us.
Thank you Clyde for all your help in resolving this in such a quick and efficient manner. It was a pleasure working with you and your team. I’m truly grateful and appreciative. Thank you. Alice Liccardi.
Hi Alice, Thank you for such a warm review. We're glad Clyde and the team could resolve things quickly and efficiently, and that it was a pleasure working with them. We're truly grateful for your kind words, and we'll be sure Clyde hears every one of them. We appreciate you, and we're here whenever you need us.
Mary was very quick to respond to my messages and eager to help solve my issue. Clarity MD has amazing customer service which a lot of companies should take note of. I highly recommend them and thank you Mary for all of your help!
Hi Deb, Thank you for leaving such a wonderful review! We are thrilled that Mary was so prompt and eager to assist you with your issue. Hearing that our support stands out means so much to us, and we will definitely pass your kind words along to her. We truly appreciate your recommendation!
I had an issue with my account and Joan was very nice and helpful.Very good communication.
Hi Sherri, Thank you for sharing your experience. We’re glad Joan was able to help with your account and keep the communication clear along the way. We’ll be sure to pass your kind words along to her. We really appreciate you taking the time to leave a review!
Grace took care of my order disparity. I had ordered three bags and received one. She made sure the other two were shipped. Thanks, Grace.
Hi Amy, Thank you for sharing this! We’re glad Grace was able to look into the missing items and make sure the other two bags were sent your way. We appreciate your patience while everything was sorted out, and we’ll be sure to share your thanks with Grace.
Ordered the product and had a little mix up with the order. Texted customer support and resolved the problem.
Hi Raymond, Thanks for sharing your experience. We’re glad our customer support team was able to sort out the mix-up and get everything resolved for you. We appreciate your patience and are happy we could make things right!
Nichole took care of all my request. Thank you Nichole
Hi Debbie, Thank you for sharing your feedback with us. It is wonderful to know that Nichole was able to assist you and take care of everything you needed. I will be sure to pass along your kind words to her, as she will be thrilled to hear that she made a positive impact on your experience.
Mary was very efficient and fast to solve my problem
Hi there, Thank you for this. We're glad Mary was efficient and fast in solving your problem. That's just how it should be. We'll be sure she hears your kind words, and we're here whenever you need us.
I sent a request and it was followed up on and completed very fast. They kept me updated. I really appreciate the consideration!!! Thank you Clyde!
Hi Donna, It is fantastic to know that Clyde took such great care of you! Clear updates and prompt action make a big difference, so hearing that your request was handled so quickly really means the world to us.
Clyde was great assisting me with changing my subscription date and confirming my payment method. He's a very good support team member. JoAnn Keith
Hi JoAnn, Thank you for the kind words! We’re glad Clyde was able to help with your subscription date and confirm your payment details. It’s great to know he made the process easy and gave you the support you needed. We’ll be sure to share your feedback with him!
I had my best customer service experience from Ivane, for some reason I never received the product I ordered, when I reached to your support team, Ivane promptly responded to my email, the warmly help and attention was really appreciated. Ivane arranged another shipment for me. BIG THANK to IVANE
Hi Daming, Thank you for sharing your experience with us. I am so glad that Ivane was able to step in and turn things around for you after your original order went missing. Receiving prompt, caring support makes all the difference, and I will gladly pass your grateful words along to Ivane. If you ever need help again, please feel free to reach out.
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