ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Written by the business, not verified by us.ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service. Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.i like their product it has been a great help for my eyes and it is very easy to swallow a soft jell rather than a pill. I want to thank Mary for taking care of my concern with future orders .Mary thank you for all you do for your customer concerns.
I wanted to stop the order that was coming. I'm living on social security and money is very tight. Just buying everyday items is hard, there is no extra for other items. Everything was handle very well. All orders have been canceled. If circumstances change I can always reorder. Every thing was handled promptly and professionally. I want to thank Mary at Customer Service for doing a wonderful job.
I had some problems with expedited delivery but Clyde was super helpful assisting with my purchase.
Hi AJ, Thank you for leaving a review! We are so glad to hear that Clyde was able to step in and assist you when your expedited delivery ran into an issue. We will be sure to pass along your kind words to Clyde, and we really appreciate your support!
Lyndon gets a 5-star review from me. He is a great customer service rep … knowledgeable and wants to be fair, and is! This is one great company. Thank You, Lyndon!! Denise
Hi Denise, Thank you so much for leaving such a wonderful review! We are thrilled to hear that Lyndon took such great care of you. We truly appreciate your kind words and your support of our company!
Very helpful and did what they said they would do. Very refreshing!
Hi Roger, Thank you for leaving a review! We are so glad to hear that our team followed through promptly and kept their word. We truly appreciate your feedback and support!
Nicole took care of my issue very quickly. Thank you
Hi Mary, Thank you for leaving a review! We are so glad to hear that Nicole took care of your issue so quickly. Delivering prompt, efficient support is always our goal, and we will be sure to pass along your appreciation to her. We truly appreciate your feedback and support!
Joan understood my concern and quickly resolved my issue.
Hi, Thank you for leaving a review! We are so glad to hear that Joan understood your concern right away and was able to resolve it so quickly. We truly appreciate your feedback and support!
Mary was helpful. She communicates very well,responds to concerns and offer solutions .
Hi Clem, Thank you for leaving a review! We are so glad to hear that Mary provided such great support. Clear communication, quick responses, and effective solutions are what we always strive for, so knowing she took such good care of you truly means a lot to us. We will be sure to pass along your kind words to Mary. We really appreciate your feedback and support!
I didn't receive the product when they said that it was being delivered yesterday. I left two messages saying deliver to back patio on the first floor and knock on door hard, it's a big parking lot in the back for parking
Hi Sheila, Thank you for reaching out and bringing this to our attention. We are so sorry for the frustration and confusion regarding your delivery! We completely understand how important it is to have your order delivered to the right location—especially with specific delivery notes like leaving it at your back patio. We are looking into this right away to track down your package and ensure your instructions are properly passed along to the carrier. A member of our support team will follow up with you directly via email shortly with an update on your shipment. Thank you so much for your patience, and we will get this sorted out for you right away!
Excellent customer service for corrections when computer glitches happened. Excellent communication for the customer complaint being heard, understood, and resolved. Excellent response rate for being proper reimbursement.
Hi Vila, Thank you for leaving such a glowing review! We are so glad to hear that Joan provided top-tier customer service when you ran into those technical glitches. We truly appreciate your feedback and support!
Hi Larry, Thank you for leaving a review! We are so glad to hear that Nicole was able to solve your problem immediately. We truly appreciate your feedback and support!
Eloisa has made my experience with this product so great. She has helped me and giving me peace of mind in regards to recurring charges. Totally recommend this product because of her and my experience. Thank you so much Eloisa
Hi Maria, Thank you so much for taking the time to share your experience! We are thrilled to hear that Eloisa provided such helpful support and gave you complete peace of mind regarding your recurring charges. We truly appreciate your recommendation and your support!
I had a personal reason to effect a return and refund for a product I ordered. Ivane was very helpful and we completed the refund without any issues. Thanks again Ivane ☺️
Hi Dorothy, Thank you for sharing your experience! We are glad to hear that Ivane made your return and refund process so smooth and effortless. While we are sorry the product did not work out for your situation, it is wonderful knowing you received such helpful care from our team. We truly appreciate your kind words and hope to welcome you back again down the road!
IVANE updated my shipping address IMMEDIATELY. WONDERFUL customer service!
Hi Shelby, Thank you for leaving a review! It is fantastic to hear that Ivane changed your delivery location right away and provided such great support. Making quick updates like that keeps everything running smoothly, so knowing she took care of it instantly really brightens our day. We truly appreciate your feedback and look forward to helping you again whenever you need us!
Be careful with this company. What they advertise and what they charge are 2 different things. They advertised buy3 get2 free at $17.99 each with free shipping. They did not give me a total until I pressed place order it said $89.99 with no explanation of charges. Then to cancel the order is so hard and confusing. The ph. number provided will never be answered by a human it just goes on a loop directing you to a website before hanging up. And the website is confusing to try to cancel and get your money back. Beware!
Prompt response to my email with a full refund coming my way. I like the product but cannot afford another purchase at this time so my subscription was thankfully canceled for me. I did not know that I had a subscription. Getting through by phone was impossible but contacting support via email resulted in a prompt satisfactory response. Thank you
Hi, Thank you for reaching out and sharing your feedback. We are glad to hear our email team responded so quickly, processed your full refund, and got your subscription canceled for you without any fuss. While we are sorry to hear about the difficulty reaching us over the phone, it is great to know that our email support resolved everything to your satisfaction. We appreciate your interest in our products and hope to welcome you back whenever the time is right for you.
The phone number always has a high number of calls and refers you to Internet. The problem with that is all the pages have 404 which means you can't get to that page. This company seems to be as unreliable as other companies who commit fraud. I will just have to rely on my card company to help me.
My experience was not great with the ordering process. It was very bad. But customer Service when I emailed was good because they responded quickly and did not hassle me. Because of that they get the 4 starts
Hi Amelia, Thank you for being open with us about your experience. We are truly sorry to hear that your initial ordering process was so frustrating, as that is certainly not what we aim for. At the same time, we are grateful that our support team was able to step in quickly, handle your request hassle-free, and leave you with a positive resolution. We appreciate your patience, your fair rating, and your honest feedback.
Recently, my package had been delayed and returned to the shipper, due to a USPS delivery issue. The company provided outstanding customer service in relation to communication and dealing with shipping difficulties. "Clarity MD," customer service department re-sent my order in an expeditious manner and without any further incidents and no extra charges.
Hi, Thank you for bringing this to our attention. We know how frustrating postal delays can be, so we are glad our team could step in, communicate clearly, and re-ship your package right away at no additional cost. We truly appreciate your patience, your kind words about our support, and your business!
Joan was quick to get back to my question. Thank you.
Hi Michael, Thank you for leaving a review! It is great to hear that Joan got back to your question so promptly. Providing swift, helpful answers is what we always aim for, and we will be sure to pass along your thanks to her. We really appreciate your support!
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