ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
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Is ClarityMD legit?
ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service.
Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.
NICOLE! They were incredibly helpful, kind and quick!
Reply from ClarityMD2026-08-22
Hi,
Thank you for leaving such a wonderful review! We are thrilled to hear that Nicole was so kind, quick, and helpful with your request.
We truly appreciate your feedback and support!
Nicole was very helpful during my return process and very prompt
Thank you
Elizabeth
Reply from ClarityMD2026-08-22
Hi Elizabeth,
Thank you for leaving a review! We are so glad to hear that Nicole provided prompt, helpful support throughout your return process. We really appreciate your feedback and kind words!
It definitely cleared up my urine. I stopped taking it for a couple of weeks. Then symptoms came back, started taking clarity md Astaxanthin again, symptoms vanish again. I'm sold.
Reply from ClarityMD2026-08-23
Hi LaMont,
Thank you for sharing your experience with us! We are so glad to hear that you have seen such positive results and that ClarityMD Astaxanthin is making a noticeable difference for you.
We really appreciate your support and look forward to continuing to serve you!
I am Happy to give Clyde, & The Support Team, a 5 Star Review. I am a New Customer to this Business and I had Many Questions about the Auto refill, that I wasn't aware at the time I purchased My first order. The Support Team responded to My emails, and Helped Me to resolve the issues.
Reply from ClarityMD2026-08-21
Hi Germaine,
Thank you for such a kind review, and welcome as a new customer. We're glad the support team could answer your questions about the auto refill and get everything resolved for you. We also hear that the auto refill wasn't clear at the time you ordered, and that's fair feedback we're taking to heart, since you should always know exactly what you're signing up for. We'll be sure Clyde and the team hear your thanks, and we're here whenever you need us.
It was easy for me to explain my situation. He understood and took care of my issue. No questions ask very quick and responsive.
Reply from ClarityMD2026-08-21
Hi Michael,
Thank you for taking the time to share this. We're glad it was easy to explain your situation and that your issue was handled quickly, with no runaround. That's exactly the care we want you to feel. We appreciate you, and we're here whenever you need us.
I am a diabetic and I was advised by my dr. to not take the supplement from Clarity MD. I emailed them and I received an automatic response. Clyde canceled my subscription and was so nice and helpful. I was afraid it would be an ordeal to cancel but Clyde made so easy.
Reply from ClarityMD2026-08-21
Hi Dana,
Thank you for taking the time to share this. We're glad Clyde could cancel your subscription so easily and was kind and helpful throughout. We're sorry you worried it might be an ordeal, and glad he could put that to rest. We hope you're taking good care of yourself, and we'll be sure Clyde hears your kind words.
Clyde was great and helping me resolve my problem situation. Thank you, I’m sure we will get back to purchasing products once we run through our over supply
Reply from ClarityMD2026-08-21
Hi Ria,
Thank you for taking the time to share this. We're glad Clyde could help resolve your situation, and we're happy to pause things while you work through your current supply. Whenever you're ready to order again, we'll be right here. We'll be sure Clyde hears your kind words, and we're here whenever you need us.
Hi Laura.
Thank you for sharing your experience! We are glad our team resolved your issue so rapidly. Delivering prompt support is always top priority for us, so knowing you received quick help means a lot.
We truly appreciate your feedback!
They were prompted with everything I received my product with no problems looking forward to doing more business again.
Reply from ClarityMD2026-08-22
Hi Demetrius,
Thank you for leaving us a review! It is awesome to hear that your order went without a hitch and that everything arrived so promptly. Knowing you are eager to shop with us again truly means the world to our team.
We really appreciate your support and look forward to serving you next time!
IVANE gave me a very efficient & direct response to my needs. Very professional, tenacious & respectful. A very good asset to the Clarity MD” business model
Reply from ClarityMD2026-08-20
Hi Charles,
Thank you for taking the time to share this. We're glad Ivane gave you an efficient, direct response and handled your needs so professionally. That kind of care is exactly what we want you to feel. We'll be sure he hears your kind words, and we're here whenever you need us.
Hi Robert,
Thank you for taking the time to share this. We're glad you've had a good experience with us. As for your question about other companies, we can only speak for ourselves here at Clarity MD, and we're always happy to help with anything on your order or account. We appreciate you, and we're here whenever you need us.
I originally ordered 1 bag for 29.99 look at my invoice and they charged me 59.99 for 3 bags I contacted cs they said once the bags get there will refund you , funny I received only one bag , which was great that what I wanted but you cared me 59.99 so wth I need the rest of my money , then,they send my refund kool ,then a month later I see a charge for 75.00 lol wow they said I selected an ongoing subscription,ummm no I never had no ongoing subscription ,the product ain't good to have a subscription ,then I tell them I want a refund I don't want no pills just give me my money , so they tell me it will be 10 business days were going on 12 days and I just checked my mail. They still sent the pills NO REFUND ,WATCH WHAT YOU GUYS CLICK MAKE SURE ITS NOT A SUBSCRIPTION CHECK UR INVOICES FROM THIS COMPANY. DONT GET SCAMMED. They have been telling me since August 4th I would have a refund in 10 days and they are telling me the same thing. Again today. And they still sent me the product knowing I don't want it , and charged my card , my card is being charged with multiple transactions even tho I never selected a subscription, wish I could post all the screenshots shots I got from Facebook of this company charging them reoccurring payments,even tho they never got a subscription, it was just a one time thing ,
Reply from ClarityMD2026-08-20
Hi Bella,
Thank you for reaching out, and we're sorry for the frustration this has caused, especially with the refund you're still waiting on. That's not the experience we want you to have, and we'd like to get it sorted for you quickly. We've sent a request through Trustpilot for a bit more detail so we can pull up your account, and you're also welcome to email us directly at [email protected]. As soon as we can locate your order, we'll cancel any active subscription so nothing further bills, and get your refund moving. We'd really like the chance to make this right.
The Rep Ivane listened well to what I was asking to do. Glad for the pause for 90 days to see how the product will work for me. Thanks
Reply from ClarityMD2026-08-20
Hi Linda,
Thank you for taking the time to share this. We're glad Ivane listened closely and could pause things for 90 days just as you asked. Adjusting the schedule to fit you is exactly what we're here for. We'll be sure he hears your kind words, and we're here whenever you need us.
They answered me back right away and solved the problem with in a couple of hours. Ivane was the person who took care of me.
Reply from ClarityMD2026-08-20
Hi Don,
Thank you for this. We're glad Ivane answered right away and got your problem solved within a couple of hours. That kind of quick care is exactly what we aim for. We'll be sure to pass your kind words along to him, and we're here whenever you need us.
NICOLE from customer service did a great job in resolving my issue and even did a follow up when I wasnt able to reply right away. A++ service! Thank you!
Reply from ClarityMD2026-08-21
Hi Rowena,
Thank you for this. We're glad Nicole resolved your issue and followed up when you weren't able to reply right away. That extra bit of care is exactly who she is. We'll be sure she hears your kind words, and we're here whenever you need us.
I had top notch customer service recently with Eunice. Very detailed and was able to get my concerns cleared up right away. I really appreciate it.
Reply from ClarityMD2026-08-21
Hi there,
Thank you for taking the time to share this. We're glad Eunice was so detailed and cleared up your concerns right away. That's exactly the care we aim for. We'll be sure she hears your kind words, and we're here whenever you need us.
We had had an issue with my (86 year old) Mom’s order. I’m 100% sure is an Operator Error when she purchased. I reached out, and was lucky enough to get Ivane! Awesome customer service skills, and response time.
Thank you again Ivane for your assistance.
David Birdy
Reply from ClarityMD2026-08-21
Hi David,
Thank you for taking the time to share this. We're glad Ivane could step in and sort out the issue with your mom's order so quickly. That kind of caring, responsive help is exactly what we want you to feel. We'll be sure he hears your kind words, and we're here anytime you or your mom need us.
I returned products because the undersigned had two remaining items. I found Ivane assistance invaluable. Confirmed the item were returned via contacting Warehouse Processing Team with swiftness. All in all gave me enormous amount of confidence when the email noted refund would be forthcoming like 3to 10 days bases on bank system.
Reply from ClarityMD2026-08-20
Hi Fannye,
Thank you for taking the time to share this. We're glad Ivane was so helpful with your return and confirmed everything quickly, and that the refund timeline gave you confidence. That kind of clear, reassuring care is exactly what we aim for. We'll be sure he hears your kind words, and we're here whenever you need us.