ClarityMD is a US-based health supplement company committed to delivering clean and effective products made from pure natural sources. We believe in full transparency - real sourcing, real testing, real results. Every order ships within 48 hours from our US facility and is backed by a 90-day money-back guarantee.
Written by the business, not verified by us.ClarityMD (claritymd.co) has a 4.6 out of 5 rating on OK.one, based on 107 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated support team for being exceptionally prompt and helpful when addressing various account questions. People note that staff members handle requests quickly, offering clear communication and resolving issues with true professionalism. Many buyers feel strongly encouraged to make future purchases because of this reliable and friendly service. Some reviewers were not happy with unexpected subscription charges and automated product deliveries that were difficult to stop completely. Consumers also mentioned that it can sometimes be challenging to reach assistance by phone when dealing with these order problems.
Auto-generated from all reviews of this business. For reference only.Mary did an excellent job answering my questions. Very kind and accommodating!
Hi Marilyn, Thank you for this. We're glad Mary did such a great job answering your questions and was so kind and accommodating. That's exactly the care we want you to feel. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
I made an order from ClarityMD and it was returned to them all because I forgot to put my #apt number on my address. It was right before 5pm I emailed my Message to ClatityMD Thinking I was going to get a message the next day. To my suprise about 5 minutes later I had gotten an Email with a update.IVANE was right on it and now I am ready to get my package.. A great experience indeed
Hi there, Thank you for taking the time to share this. We're glad Ivane was right on it and got your address sorted so quickly, so your package can reach you without any trouble. That kind of prompt care is exactly what we aim for. We'll be sure he hears your kind words, and we're here whenever you need us.
Excellent customer service The company checks in to see if their product is working. I was impressed with that because I have never had that happen..Good job. I will finish my order and reach back out to you. Thank you.
Hi Max, Thank you for taking the time to share this. We're glad our customer service left such a good impression, and we appreciate your kind words. We're here whenever you need us, and we hope the rest of your experience is just as smooth.
Thanks for getting back to me so quickly .
Hi Mary, Thank you for this. We're glad we could get back to you so quickly. That's just how it should be. We appreciate you, and we're here whenever you need us.
Joan is very helpful and the company have a very good customer service
Hi Ernest, Thank you for this. We're glad Joan was so helpful and that our customer service made a good impression on you. That's exactly what we aim for. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Reyna was great. Got responses very quickly everything was handled perfectly thank you for all you help Reyna.
Hi Patty, Thank you for taking the time to share this. We're glad Reyna got back to you quickly and handled everything perfectly. That's just how it should be. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Prompt, courteous help was provided! Joan was especially helpful!
Hi Wendy, Thank you for this. We're glad Joan was especially helpful and that the service was prompt and courteous. That's exactly what we aim for. We'll be sure she hears your kind words, and we're here whenever you need us.
I received prompt and courteous service by Ivane. They made the process easy and I appreciate that.
Hi Gwen, Thank you for this. We're glad Ivane gave you prompt, courteous service and made the process easy. That's just how it should be. We'll be sure to pass your thanks along to him, and we're here whenever you need us.
My apartment number was supposed to have shown up when the address was automatically put into the order. But it didn't. When I emailed, I found that Mary was able to successfully make that change, and therefore, I can receive this wonderful product with no problem. So thank you, Mary! Annette Miller
Hi Annette, Thank you for taking the time to share this. We're glad Mary could get the apartment number added to your address so your order can reach you without any trouble. That kind of quick fix is exactly what we aim for. We'll be sure she hears your kind words, and we're here whenever you need us.
Hi Tina, Thank you for this. We're glad Nicole was so responsive and helpful. That's exactly the care we want you to feel. We'll be sure to pass your kind words along to her, and we're here whenever you need us.
Customer service was exceptional Elouisa help me and solve my problems about what I needed.
Hi Julio, Thank you for this. We're glad Elouisa was there to help and solve exactly what you needed. That's just how it should be. We'll be sure she hears your kind words, and we're here whenever you need us.
Mary help me a lot and every time whenever has any query she solve it on time
Hi there, Thank you for taking the time to share this. We're glad Mary has been there for you and solves your questions promptly every time. That kind of reliable care is exactly what we aim for. We'll be sure she hears your kind words, and we're here whenever you need us.
DO NOT USE THIS COMPANY! THEY ARE FRAUDULANT! This company will make fraudulant orders in your name without your permission, by retaining your paymentinformation. They are very slick providing a toll free number that has a empathetic sounding voice telling you that they are overwhelmed with calls, I wonder why. Regardless they never answer that line it's just to redirect you to their website.
Hi Carlos, Thank you for reaching out, and we're sorry for the worry this has caused. We want to set your mind at ease. When your order was placed last July, the subscription was activated as part of the discounted pricing shown at checkout, which is how the recurring order came to be. We completely understand that may not have been clear at the time. The important part: one of our representatives has already cancelled your subscription and issued your refund, so nothing further will be charged. If you'd like confirmation of those details, just email us at [email protected] and we'll send them right over.
Ordered the "Buy 2 get 1 Free" offer and notified 1 day before a "renewal" subscription was scheduled to ship. I notified them the next day I did NOT want any more deliveries and told it was already processed. I notified my bank immediately and canceled my debit card. I received what feels like 1 package by mail today but have not opened. $79.99 for 1 is theft. This company is also causing fraud by using a legitimate company name but with ".co" instead of ".coM" I will now see how long it takes to get an RMA and refund.
Hi Don, Thank you for reaching out, and we're sorry for the frustration this has caused. Wanting no further deliveries and then seeing one process anyway isn't the experience we want you to have. We want you to know we're already on this: your subscription is cancelled, so nothing further will ship or bill, and our team has been in touch by email to walk you through the return and get your refund moving. Please reply there and we'll take good care of it from here. We'd really like to make the rest of this right for you.
Ivane was so nice and understanding. He was very thorough and took care of my situation and preference. I appreciate Customer Service like Ivane gave me!
Hi Elaine, Thank you for taking the time to share this. We're glad Ivane was so thorough and understanding, and that he took care of your situation the way you needed. That kind of attentive care is exactly what we want you to feel. We'll be sure he hears your kind words, and we're here whenever you need us.
I purchased a one time 3-month supply and the following month was charged again for another 3-month supply. Nowhere in my first order did it say it would auto renew. I emailed them immediately and they told me it was too late to cancel the order. Also, have seen zero results from this supplement. Do not do business with these people!
Hi Pam, Thank you for reaching out, and we're sorry for the frustration this has caused. Being charged again when you understood your order to be a one-time purchase isn't the experience we want you to have. We'd like to look into this properly, but we're having trouble locating your account on our end, so we've sent a request through Trustpilot for a bit more detail. You're also welcome to email us directly at [email protected]. As soon as we can find your order, we'll get the subscription cancelled so nothing further bills, and go over the charges with you. We'd really like the chance to make this right.
There was no runaround or hassle. Just one email took care of my request to cancle.
Hi Jacquie, Thank you for taking the time to share this. We're glad it took just one email to take care of your request, with no runaround at all. That's exactly how it should be. Whenever the time feels right to come back, we'll be here. We appreciate you, and thank you for the kind words.
The product is great
Hi Moe, Thank you for this, and for the kind words about Clyde. We're glad you've had a good experience with us. We appreciate you, and we're here whenever you need us.
Hi Kari, Thank you for this. We're glad Mary was so prompt and helpful. That's just how it should be. We'll be sure she hears your kind words, and we're here whenever you need us.
Nicole responded quickly, understood my issue, explained my options and took the action I desired promptly. She should be training all your customer service people, or performing some other key leadership role in your organization.
Hi William, Thank you for such a kind review. We're glad Nicole responded quickly, understood your issue, and walked you through your options before taking care of it promptly. That's exactly the care we want you to feel, and praise like this means a lot. We'll be sure she hears every word of it. We appreciate you, and we're here whenever you need us.
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