Clarity Voice (clarityvoice.com) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 80% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
M
Mr. Handyman of SW Edmonton · 1 review · Verified · Experienced 2023-08-02 ·
★★★★★
Support Call
I was well supported.
Reply from Clarity Voice2023-08-03
Thank you so much for reaching out to let us know that your call with Jorge went well! We're glad to have provided you with the support you needed, and please do not hesitate to reach out again for questions or assistance.
Thorough step by step instructions and mostly that it actually fixed the problem.
Reply from Clarity Voice2023-08-03
We really appreciate you reaching out to let us know that AJ was able to take care of you. Providing effective solutions is our priority, and we're glad we could assist. If you have any more questions or need further support, please don't hesitate to reach out.
I
Isaac Rosanfeld · 1 review · Experienced 2023-07-18 ·
★★★★★
knowledgeable and curtsies staff
Reply from Clarity Voice2023-07-20
Thank you so much for taking the time to let us know. We see that both Rachele and Jevante worked with you, and we are glad that they were able to resolve your issue. We will recognize them and ensure that their hard work is noted!
T
Tim McHenry · 1 review · Experienced 2023-07-12 ·
★★★★★
I would talk to this specialist…
I would talk to this specialist anytime. Excellent!!!
Reply from Clarity Voice2023-07-13
Thank you so much! We see that Sig assisted you in this, and we will make sure that he receives credit and recognition for his hard work.
D
David · 3 reviews · Verified · Experienced 2023-07-10 ·
★★★★★
The person who helped me was easy to…
The person who helped me was easy to understand, new exactly what to do and did it quickly. He also gave me some options explaining clearly what each was.
Reply from Clarity Voice2023-07-12
Hi, thank you so much for reaching out to us to let us know that Nick was able to provide clear instructions and to solve your issue. We appreciate you taking the time!
We are so glad that Jorge was able to help. We thank you for taking the time to reach out to us and let us know. We will make sure that he is rewarded for his efforts!
Thank you so much for your kind review! We understand that while we may not have been the business that you were looking for, that Nick was able to assist you quickly with the correct information. We hope you were able to make contact!
We called with a problem & it was quickly resolved.
Reply from Clarity Voice2023-07-11
We are so glad that Jorge was able to resolve your problem quickly. Thank you for taking the time to let us know! We will make sure that he is recognized.
They fixed the issue I was having with the phone lines.
They follow up by phone and email. Excellent service!
Reply from Clarity Voice2023-06-30
We appreciate you taking the time to let us know that Rachele and AJ were able to resolve the issue and follow up throughout. Thank you for your kind words, and we will make sure to recognize them!
The Representative spoke perfect English, which was not the experience I had last time I called, and it was a pleasant surprise to be able to understand the Support Person. I don't recall her name, but she was great and helped me tremendously.
Reply from Clarity Voice2023-06-30
We are so glad that Rachele was able to assist you. Thank you for letting us know!
Prompt response to request for service quality check and solid follow up.
Reply from Clarity Voice2023-06-30
We sincerely appreciate your kind words and are thrilled to hear that you were pleased with the prompt response and solid follow-up. Thank you again for reaching out to let us know!
Thank you so much for letting us know that Jorge was able to assist quickly. We appreciate you reaching out!
K
Krista Mr. Electric · 1 review · Verified · Experienced 2023-06-28 ·
★★★★★
Solved the problem so thank you for…
Solved the problem so thank you for that but didn't follow up same day like he said that he would.
He followed up the next day and apologized for that.
Reply from Clarity Voice2023-06-30
We very much appreciate you reaching out and letting us know that Jevante did resolve your issue. We will continue to work on making sure that we follow through and own the issue should a problem arise. Thank you for taking the time to let us know!
Online chat Feature
Was able to troubleshoot/fix phone with ease via chat! Oscar was amazing
Reply from Clarity Voice2023-06-28
Thank you so much for sharing your positive experience with us! We are thrilled to hear that you were able to troubleshoot and fix your phone with ease with Oscar. We will make sure to recognize him!
A
April · 1 review · Verified · Experienced 2023-06-26 ·
★★★★★
I submitted my request via chat
I submitted my request via chat. The response was immediate. My service tech, Jorge was excellent. My questions were answered, my issue was promptly resolved and I was given options to use going forward. I am very satisfied with this service call.
Reply from Clarity Voice2023-06-27
It's fantastic to know that our chat support team responded immediately to your request. We understand the importance of timely assistance, and we strive to provide prompt and efficient service to our customers. We will make sure that Jorge is recognized for his hard work!
Price is too high. Hand phones are difficult to operate. Price is too high. Two times within six months the hand phones didn't work and it took more than one business day to get them functioning again.
Reply from Clarity Voice2023-06-27
Thank you for taking the time to share your feedback about your experience. We value your input and apologize for any inconvenience you have encountered. We strive to offer competitive pricing and ensure our partners receive both quality and support. We are very sorry to hear that you have had two phone issues, and we will be reviewing your experience and following up with you to ensure that your phone is now in working order, as we know that technical issues can occasionally occur.
FAST and Professional service, Also GREAT customer service.
Reply from Clarity Voice2023-06-27
Thank you so much for taking the time to leave us such a fantastic review! We are thrilled to hear about your positive experience with our service. We will make sure that your agent, Jorge, is recognized as well!