Classic Industries (classicindustries.com) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
Order took entirely too long. Product not as described.
Reply from Classic Industries2026-08-05
Hi Galen,
We sincerely apologize for the extended delivery time and that the product did not meet your expectations. We understand how frustrating that can be. Your feedback is important to us, and we'd appreciate the opportunity to contact you to learn more about your experience and better understand why the product did not meet your expectations.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
I received a broken component and Classic Industries was very helpful getting another part shipped out to me. Friendly and fast service. No extra charges were incurred.
Your staff is very helpful and shipping is on time.
R
Randy George · 1 review · Verified · Experienced 2026-07-08 ·
★★★★★
Ordered Z28 hood decal
Ordered Z28 hood decal, showed up wrinkled and damaged. Emailed you with pictures hoping for a response and nothing. Bought new decal elsewhere and was perfect. Now you want a review, 0 stars, bad product and no customer service. Will not use again.
Thank you.
Reply from Classic Industries2026-08-05
Hi Randy,
We sincerely apologize that your Z28 hood decal arrived damaged. We understand how disappointing that must have been and regret that the product did not meet your expectations. We previously responded to your inquiry but have not yet heard back. We'd appreciate the opportunity to connect with you, gather more details about the decal you received, and see how we can best assist.
We appreciate your patience and understanding during this time.
Karla Roman
Customer Care Specialist
The only thing I can complain about is he shipping is slow other than that I'm totally satisfied
Reply from Classic Industries2026-08-06
Hi Ray,
We're truly happy to hear that you're totally satisfied with your experience overall. We understand your concern about the shipping time and we're always working to improve our delivery speed.
We appreciate your business and look forward to your next order.
Karla Roman
Customer Care Specialist
You have what I want most of the time.
Point click and ship.
Easy money.
A
Adam Smith · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
Speedy delivery
Speedy delivery and so far the pump is doing what it should.
B
Bob · 1 review · Verified · Experienced 2026-07-07 ·
★★★★★
I ordered two rubber grommets for my…
I ordered two rubber grommets for my gas cap door. They were $7 total but you charge me $13 to ship them. They could have been put in an envelope and put a forever stamp on it and mailed way cheaper.
Reply from Classic Industries2026-08-04
Hi Jeff,
Thank you for bringing your shipping concerns to our attention. We understand your frustration with the shipping cost for the grommets and are continually evaluating our shipping methods to provide the best value for our customers. As a courtesy, we've applied a credit to your account for the difference. If there's anything more we can do to assist, please don't hesitate to contact us at [email protected].
We truly appreciate your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Still waiting on a PCV Valve it’s been 6 months since my order.
Reply from Classic Industries2026-08-04
Hi Michael,
We sincerely apologize for the extended delay with your backordered PCV valve. Once it is back in stock, we will contact you to confirm the order before it ships.
We truly appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
