Everything came faster than we thought
Everything came faster than we thought. Thank you
About Classic Industries
Data updated- Website
- classicindustries.com
- Category
- Vehicles & Transportation
- Location
- United States · Huntington Beach
- Status
- Unclaimed
- Last 12 months
- 203 reviews
- Replies to negative
- 92% (24/26)
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Is Classic Industries legit?
Classic Industries (classicindustries.com) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
What people say
Ian saved the day.
Ian saved the day. After talking to 2 or 3 plp I think the rite hoes is on its way. I just ordered the master cylinder on line. Hopefully it will be here soon. I know it can be a stressful job talking to people that don't know what they need we appreciate you. Hopefully the car will be sold in next few weeks so I won't need no more parts Thanks for you service Jim hagan
Reply from Classic Industries2026-08-04
Hi Jim, We're so glad to hear that our team member was able to help you find the right part! We'll be sure to pass along your kind words. We know finding the correct components can sometimes be challenging, and we truly appreciate your patience and support. We value your business and we will be here when you need us again! Karla Roman Customer Care Specialist
All ways shipped on time as well as…
All ways shipped on time as well as parts exactly as described.
Classic Industries - Sun visors for an '02 Trans Am
Visors were as described, fit perfectly, great color match. Items were sent out quickly and safely packed. Potential buyers do need to be aware that shipping is expensive. (They offer free shipping from time to time if your order exceeds a certain amount).
They all all the parts I need at a…
They all all the parts I need at a competitive price. Also have a good show room.
Product arrived on time and everything …
Product arrived on time and everything was prefect!
The shipping cost was extremely high
The shipping cost was extremely high. When the parts showed up a week and a half later the box was open and parts were damaged.
Reply from Classic Industries2026-08-03
Hi Greg, We sincerely apologize that you were dissatisfied with the shipping cost and the condition of your order upon arrival. We are continually reviewing our shipping options to provide the best value possible for oversized parts. We're also sorry that we are just learning that your package arrived damaged and open. We understand how frustrating this must have been and would appreciate the opportunity to learn more about your experience and see how we can best assist you. Thank you for your patience and understanding. Karla Roman Customer Care Specialist
To get someone on the phone takes a…
To get someone on the phone takes a long, long time. The quickest was 26 minuets. Not just today but other times as well.
Reply from Classic Industries2026-08-04
Hi James, We appreciate you sharing your experience regarding our phone wait times. We understand your frustration and are actively working to improve our response efficiency for all callers during our most busiest season. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist
我的一个包裹丢失了，他们……
我的一个包裹丢失了，他们毫无问题地更换了它。一切都很顺利，订购运输并及时交货
右部分
正确的零件，正确的价格。
错过广告
其中一个零件广告上说适合 camaro 和 nova，但这些孔并不适合 camaro。我向客户服务发送了一封电子邮件，要求退回零件，但尚未收到任何有关如何继续处理的消息。
交货及时，价格公道
订购的物品很快就到了，而且包装很棒！ 这些物品质量很好，价格也很合理。 我过去曾使用过经典工业，并将继续将它们用于难以找到的工厂物品......
反馈
抱歉我的反馈延迟了。玻璃到达时受到很好的保护。我还没有安装它，因为很忙。但一旦安装，我知道它会很棒。
交货非常快
交货非常快-卓越的产品-谢谢
我使用你们的服务时遇到的唯一问题......
我在使用你们的服务时遇到的唯一问题是，一旦我接通了你们的电话，就试图与你们取得联系。我已经有了自己的零件号，我知道我想要什么，所以我所要做的就是下订单，订单及时到达，零件质量不错，但是你们的送货服务不是最聪明的，当我告诉他前廊未锁时，价值数千美元的内饰零件在雨中放在外面的盒子里
与优秀的人一起工作
糟糕的客户服务
我与一位代表联系，为我的 1970 款道奇挑战者订购了一个扬声器。 他为我订购了扬声器。 我确信它适合我的车（我几天来一直在寻找扬声器，但没有成功）。 它来了，但不合适。 我给了他要更换的扬声器的尺寸。 它来了，但不合适。 我尝试在互联网上退货 4 次，但都没有成功。 我试了两次电话号码，然后等待了 15 分钟。 你很快就拿走了我的钱，之后你就不想再听我的消息了。 我不会再从你那里购买。 为了让我高兴，你所要做的就是收回你的代表说合适但实际上不合适的扬声器。
Reply from Classic Industries2026-07-31
Hi Steven, Thank you for taking the time to share your experience. We sincerely apologize that the recommended speaker did not fit your Challenger and for the frustration you experienced with the return process. We understand how disappointing this must have been. We'd appreciate the opportunity to make this right. Please allow us to contact you so we can better understand what happened, and see how we can best assist you. We appreciate your patience and understanding. Karla Roman Customer Care Specialist
我订购的零件质量很好...
我订购的零件质量很好，而且价格无与伦比，我将继续从 Summit 购买。
需要的那一块
正是我完成手头工作所需要的。该产品是良好的材料。订购或接收订单时没有任何问题。
不错的选择
不错的选择，优惠的价格和快速的交货！