Classic Industries (classicindustries.com) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.
Hi Victor,
We're so glad we could resolve the issue with your dash pad and that the replacement arrived in perfect condition. We truly appreciate you acknowledging our efforts to listen and make things right. Thank you for your positive feedback!
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Mike,
We sincerely apologize for the extended wait. We're actively reviewing our showroom processing times to improve the pickup experience. If you prefer, you can also place your order by phone for Will Call, and we'll give you a call as soon as it's ready for pickup. If you feel there is more we can do to assist or provide a better experience please let us know at [email protected]
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Eduardo,
Thank you for your feedback regarding our customer service. We appreciate you taking the time to share your experience, and we're always working to improve. If you'd like to provide any additional details, please feel free to email us at [email protected].
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Working with Peter W. was a very good experience. he’s very knowledgeable and knows his products went in doubt he did seek the help of a technician to help resolve some of the questions. Peter has exceeded my expectations. However, the only challenge I had is when I received the disc brake conversion kit, and it was missing a major part which was small but could not connect the brake lines to the braided lines on the rear brakes. Peter did reach out to Rick Lewis who then expedited the shipping to send the item out being that I’m out in the middle of the Pacific Ocean on the island of Oahu I’m at your Mercy to finish my project now I’m running into problems with the power steering conversion kit. it would be helpful if you add on the kit other items to consider like may require a rag joint or universal joint. Peter‘s knowledge had shared this information. He then sent me to the another technician. Who unfortunately sent out the parts, but it did not match my vehicle and I had to intercept delivery to return it to sender. However, my overall experience was a four stars because of Peter. I do share about Classic in industry Parts to others who are restoring vintage vehicles. Thank you for your assistance. I’m still waiting on a backorder for my rims and hopefully I’ll get it by the end of August.
Reply from Classic Industries2026-07-28
Hi Kathleen,
Thank you for taking the time to share your feedback. We're glad to hear about your positive experience with Peter and we sincerely apologize for the fitment issues you encountered. Your feedback is helping us improve our kits and product information. We truly appreciate your patience with your backordered rims, your continued support and recommendation of Classic Industries.
We value your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Mike,
We are very concerned to hear about your experience with our sales team. Customer satisfaction is our utmost priority here at Classic and we are taking your feedback seriously and will address these issues internally to improve our service.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
