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Vehicles & Transportation

Classic Industries

203 reviews

4.3203 reviews
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About Classic Industries

Data updated
Website
classicindustries.com
Category
Vehicles & Transportation
Location
United States · Huntington Beach
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
92% (24/26)
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Is Classic Industries legit?

Classic Industries (classicindustries.com) has a 4.3 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 82% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

D
Dennis · 3 reviews · Verified · Experienced 2026-06-26 ·

All parts in stock

All parts in stock, in perfect condition, and shipped quickly.

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customerBarry Bryan · 2 reviews · Verified · Experienced 2026-06-25 ·

All was good

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customer · 1 review · Verified · Experienced 2026-06-23 ·

Thanks very good

Thanks very good job.

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Dave Ernst · 3 reviews · Verified · Experienced 2026-06-23 ·

Only purchase from CP when absolutely necessary

Takes forever once arrived and get. I came on a Wednesday around 9:30 and it took an hour only 2 people working the counter. Your match price is misleading it should state manufacture must be the same not item the same. I wanted to match price for identical item from Car Shop and you said no the manufacturers were different but items identical very misleading

Reply from Classic Industries2026-07-24

Hi Dave, We sincerely apologize for the extended wait time you experienced during your visit. We understand your frustration and would like to get more details from your experience if you could please reach out to us at [email protected] We value your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 1 review · Verified · Experienced 2026-06-19 ·

I hope you don't have to call

The item I ordered was not the one that arrived. It was similar, but for a previous model vehicle. I had to call three times to get the issue resolved. Each time the people were nice, but it was only the third time the person was able to fully address the problem. The main issue is that I had to wait 20+ minutes on hold each of the three times to talk to a person. They all mentioned they were short staffed. At first they were supposed to send me an RMA and request the replacement product be sent for inspection first. I had to call back a week later because I never got the RMA. That person put in the RMA immediately, but I never heard about the new part being inspected/verified/shipped. I called back another week later and the person this time said there had not been any request for inspection but explained that this was not a popular product line and that it would likely be the same part. He processed my refund very quickly. So not a super great experience overall, but they did make it right in the end.

Reply from Classic Industries2026-07-24

Hi Leslie, Thank you for taking the time to share your experience. We sincerely apologize for the incorrect part, the long hold times, and the delays you encountered. While we're glad we were able to resolve the issue with a refund, we understand your frustration and appreciate your feedback as we continue working to improve our service. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

J
Jamar · 5 reviews · Verified · Experienced 2026-03-14 ·

Good hard to find parts

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David Sydow · 3 reviews · Verified · Experienced 2026-06-25 ·

The catalogs are easy to shop for items…

The catalogs are easy to shop for items and then order via the website. Always great service and parts.

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customer · 1 review · Verified · Experienced 2026-06-26 ·

Ease of ordering and condition of…

Ease of ordering and condition of product when I received it — it was good

R
Rich Mordue · 1 review · Verified · Experienced 2026-06-26 ·

ease of ordering and quality of product

e
eTC · 1 review · Verified · Experienced 2026-06-25 ·

1969 Charger Heater Core

Ordered a replacement heater core for my 1969 Dodge Charger. Found tubes were misaligned and the bracket that holds the core is not properly sized, needed quite a bit of grinding to make it fit. Finally got it to fit and when I attenpted to bend the (misaligned) tubes into alignment, one popped right off in my hands. Tried to re-solder, no good. Called Classic, and of course since I had modified the item there's nothing they could do for me. I've bought a fair amount of stuff from Classic over the years, this was the first bad part. I get the inability to exchange/refund since I attempted to fix a crappy part, just not happy with this particular experience.

Reply from Classic Industries2026-07-24

Hi Thomas, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced with the heater core and understand how frustrating that must have been. Your feedback is valuable we'd appreciate the opportunity to speak with you directly to learn more about your experience and see how we can further assist. We thank you for your patience and understanding during this time. Karla Roman Customer Care Specialist

L
Lavalier Brown · 1 review · Verified · Experienced 2026-06-19 ·

I was sent the wrong part 8325267134

Reply from Classic Industries2026-07-24

Hi Lavalier, Thank you for your feedback, we are sorry to hear the 1967-72 Pickup seat adapter did not fit as you had expected. We have not had any issues with this part before and a return has been issued with an agent. If you feel there's more we can do on our end to further assist please do not hesitate to reach out to us at 1.800.854.1280 or [email protected] We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

B
Bill · 2 reviews · Verified · Experienced 2026-06-26 ·

good parts and on time

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customer · 4 reviews · Verified · Experienced 2026-06-26 ·

Everything you guys do is great

Everything you guys do is great. If I had one comment it would be to pick up the phone a little quicker. Sometimes I have to wait on hold for too long to place an order.

r
ronald stahr · 5 reviews · Verified · Experienced 2026-06-24 ·

I always seem to get somebody…

I always seem to get somebody knowledgeable and that goes a long way

A
Allen Rule · 4 reviews · Verified · Experienced 2026-06-23 ·

Classic always assists me in finding…

Classic always assists me in finding the correct parts for whatever project I have!

T
Tommy Tatum · 1 review · Verified · Experienced 2026-06-24 ·

Got what I needed

J
Jesus · 1 review · Verified · Experienced 2026-06-24 ·

Fuel sending unit I orders did not work …

Fuel sending unit I orders did not match the treads on my fuel system long story short it’s my daily driver customer service said there all probely the same sent it back and had to wait 10 days for a refund

Reply from Classic Industries2026-07-23

Hi Jesus, Thank you for taking the time to share your experience with the fuel sending unit. We understand how frustrating it can be when a part doesn't fit as expected, especially when it's for a daily driver. We also apologize for the delay in your refund being reflected on your account. Your feedback is important to us, and we are reviewing both the fitment concerns and our processes to help prevent similar situations in the future. If there is anything more we can do to assist, please don't hesitate to contact us at 1-800-854-1280. We're happy to help in any way we can. We appreciate your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 2 reviews · Verified · Experienced 2026-06-25 ·

The last order had a back order part in…

The last order had a back order part in that I wasn t aware until I submitted the order. I assume that the whole order would be shipped when all part were available, but no now I m paying double shipping, import fees and exchange . My frt brake shoes will be in excess of 200 dollars by the time I receive this order. Maybe you should give the customer the option of one shipping order instead of just pounding the order through cause we are paying the shipping ??

Reply from Classic Industries2026-07-23

Hi Brian, We appreciate you bringing this to our attention and sincerely apologize for the separate shipments and fees caused by the backordered item. We understand how frustrating that must have been. Your feedback is helping us improve our ordering process to provide greater transparency and a better customer experience. As a token of our appreciation for your business, we've issued a store credit to your account for use on a future order, with no expiration date. We value your business and hope to continue to serve your automotive needs. Karla Roman Customer Care Specialist

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customer · 1 review · Verified · Experienced 2026-06-25 ·

Challenger

Fast delivery and right part

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Dean Moyer · 2 reviews · Verified · Experienced 2026-06-25 ·

When I called about a problem there was…

When I called about a problem there was no question, they took care of the problem .