Finding the right product was easy on…
Finding the right product was easy on the website. Ordering was easy and te static mixer was shipped out quickly.
About CleanWaterStore
Data updated- Website
- cleanwaterstore.com
- Category
- Home Services
- Location
- United States · Santa Cruz
- Status
- Unclaimed
- Last 12 months
- 63 reviews
- Replies to negative
- 40% (2/5)
Do you own CleanWaterStore? Claim this profile for free and start replying to reviews.
Is CleanWaterStore legit?
CleanWaterStore (cleanwaterstore.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
What people say
they have a very helpfull customer…
they have a very helpfull customer service, knew just what i was asking even when i didn't and i got the correct part i needed in 1 try
Good service with exact replacement parts I needed
They had the exact repair parts I needed which fixed my leak problem. Shipping was quick and parts arrived securely packaged.
Great product and customer service!
Excellent product and the controls and…
Excellent product and the controls and fittings are great. Received it in great shape and in a timely manner.
Their customer service ghosted me in…
Their technical support ghosted me in mid conversation. I initiated a discussion regarding my filtration system configuration with one of their techs named Mathew, and he's now ghosted me mid discussion. Very unprofessional
Very kind and helpful man on phone. Fast delivery.
Very kind and helpful man on phone. Fast delivery. 4/21/26
5 star store
Cleanwater store is a pleasure to do business with. They know their products and they value their customers. Never had a bad experience over a decade or more of purchases.
My new."go to" water filter supplier!!
This is first encounter with this company. They were very courteous and responded promptly. They also followed up and kept me informed of shipping progress. My new "go to" for my water filters.
Repair video for the backwash valve
Repair video for the backwash valve, its maintenance and assembly, were extremely helpful.
Great price
Great price, timely manner getting shipment out.
Great service after the sale !!!!!
Great service after the sale !!!!! Needed to warranty a part of my unit and everything turned out great. Thanks for your customer support.
Good price with excellent shipping…
Good price with excellent shipping time. Also a shout out for the great how to videos!
Very Helpful
Good communication and very knowledgeable of product. Seemed like the shipping process was slower than expected but that is probably due to us needing the product ASAP
Very timely delivery as usual with the…
Very timely delivery as usual with the Clean Water Store.
The tech guys were super helpful
The tech guys were super helpful and the supplies that I needed were in stock and delivered quickly.
simply a favorable experience
We already had an AIO and Water…
We already had an AIO and Water softener but our well was still having sulfer bacteria getting into our system. The spin down filter was always black and stink was coming steady. The peroxide injection pump installed easily and works perfectly. Within 24hrs our spin down is clean and 100% smell is gone. Wish I did this sooner.
The staff and support are great the…
The staff and support are great the parts pricing is not. I purchases a diaphram kit for a JR Pro 22 and it was three very cheap parts and it was $65. That was a crazy price for that $5 worth of parts.
Excellent Service
The shipping was amazing and the support material made assembly easy.