CleanWaterStore (cleanwaterstore.com) has a 4.5 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 40% of negative reviews. Last updated 2026-08-10.
Chatted with a very professional representative of the company, took my info and issue and gave me a solution to my issue. As it was just about your closing time still answered right up to the minute. Outstanding, I felt good. Next day received a call from a tech, he was very helpful full in trying to help me, sent me info plus explained a few issues that occur. Unfortunately nothing worked as it must have had surg so I purchased new one from your company, installed for almost 2 weeks, runs great.
Reply from CleanWaterStore2025-11-06
We’re so happy to hear that! Thank you for your kind feedback and for choosing us.
Excellent experience! Great product! I would recommend that everyone who has a plastic water filter case switch to stainless steel. My plastic cover cracked, and water exploded everywhere. Fortunately, I was home and heard the burst and was able to shut off the main within minutes; it could have been a total disaster.
Reply from CleanWaterStore2025-10-24
Thank you for the wonderful review! We’re happy to know you’re satisfied with the product.
The warranty department was efficient and very easy to work with. Thought I have had two pumps to fail within 9 months of use each, the first replacement was free and the second was at a substantial discount. Devices failing is not a major concern to me as long as the warranty department honors their product warranty. I feel this company has met that requirement completely.
Reply from CleanWaterStore2025-09-08
Thank you for your feedback! We’re glad our warranty team was able to take care of you and appreciate your understanding.
