ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
Written by the business, not verified by us.ClickUp (clickup.com) has a 4.3 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 85% of reviews are 4 stars or higher and 13% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-08-26.
Reviewers had a great experience with this company. Many consumers find that the platform acts as an all-in-one solution, centralizing tasks, documents, and communications, which significantly boosts productivity and clarity across their teams. Reviewers appreciate the platform's high degree of customization, allowing people to adapt views and workflows exactly to their unique processes, while powerful features like AI assistants are also helping to speed up daily work. However, some customers mentioned that the interface can be complex and overwhelming initially, and a few reviewers experienced specific issues such as synchronization errors between mobile and PC, or noticing ads appearing within the product after five years of use. Other people also felt that some fundamental expectations, such as the reliability of basic features or the usability of certain configuration areas, were not met.
Auto-generated from all reviews of this business. For reference only.ClickUp is an excellent project management and productivity platform. Its task management, automations, dashboards and collaboration tools make it easy to stay organized and keep projects on track. It has significantly improved workflow efficiency and team coordination in my day-to-day work.
ClickUp hides the fact that almost all features have limited use in the free services. For example, you want to track the progress of a task in list view. It counts when you add and update any progress bars, and once you have done this too many times, the funtion is now lost. They do not warn you this is a special feature when you start using it, they just blindside you once you've met their "quota." If they had been transparent that the only way this tool is actually useful is if you have a paid description, that would have been fine. What's insidious is present themselves as allowing free use with only some features limited (like the Gannt chart view - oh, but it's okay, you can still use timelines), when in actuality, you can barely use anything without brushing against a limited-use feature.
Excessive ads on Youtube have made me hate this product. For every youtube video, you have 5 clickup ads. Stop spamming us with your product. It sucsk that there is no other way to say, hey, less of this ad, stop this ad. I hate clickUp, all up in every video I watch for the last month. I will never use it.
As a one woman show, ClickUp charged me $600+ in the span of 2 months because I was using the wrong email to log in. I unknowingly added my other emails as guests (which I should not have been charged for given the tier I was paying for) and when I tried to correct the billing issue with them, they said I was unable to and were completely inflexible to even offering credit for the future. I was looking into my account today trying to fix a bug with their support team, and when I saw those invoices again I quickly remembered worst CS experience of my life.
ClickUp is helping us a lot in managing our projects together and allows us to use the features like the clickup Ai to safe time and work faster. The interface is easy to understand and is giving us options to connect features to our tasks, like the AI Notetaker or making dashboards in between our lists.
While ClickUp is an great tool, I was even more impressed out with how their customer service team handled a difficult issue. The ClickUp support team handled the situation quickly and fairly. It's rare to see a company show this level of decency and customer care!
We use ClickUp at Plurali Studio to manage 8–10 active SEO client accounts with a team of 2–3 people. Before ClickUp, project context was scattered across spreadsheets, email threads, and Notion docs — functional but fragile. ClickUp consolidated everything into one structured workspace, and the difference in daily clarity is significant. The standout feature for our workflow is Brain. Getting a consolidated summary of task status across all client projects in minutes — instead of manually opening every space — has meaningfully changed how we start each day. It's not a gimmick; it's genuinely useful for anyone juggling multiple accounts in parallel. The learning curve is real and front-loaded, and the mobile experience still has room to improve. But for agencies that invest in setting it up properly, ClickUp pays back that investment quickly. It's the operational backbone of how we run client work.
My experience with ClickUp is awesome! My business and projects match on the same platform with a bunch of great integrations and automations.
ClickUp’s recent public messaging around aggressive AI adoption and workforce reduction makes me less confident in the company as a long-term vendor. For a tool used to manage daily work, trust, reliability, support quality, and human accountability matter. I’d like to see clearer evidence that AI adoption is improving the product for customers rather than simply reducing headcount.
AI without context is basically a function with no parameters. It might run, but the output is going to be generic. That’s the problem with how a lot of teams are using AI today. They have access to powerful models, but those models are disconnected from the actual work: the tasks, docs, goals, dashboards, priorities, dependencies, and conversations that define how the team operates. In developer terms, it’s like calling: generateProductivity(); …and expecting magic. But real productivity comes when AI has access to the right inputs: generateProductivity({ tasks, docs, goals, dashboards, teamContext, priorities, workflows }); That’s what makes a Converged AI Workspace different. It’s not just an AI chat window bolted onto your stack. It’s AI embedded natively into the environment where work already happens. When AI is bolted on, it has no real runtime context. When AI is built in, it can understand the full application state. That’s the difference with ClickUp Brain. It doesn’t just sit on top of your work like a third-party plugin. It lives inside the workspace, with native access to tasks, docs, dashboards, goals, and integrations across the tools your team already uses. So every AI interaction is powered by real context: your data, your structure, your priorities, and your workflows. Because AI isn’t the future of work by itself. Contextual AI is. Or to put it another way: if (AI.hasContext()) { return betterDecisions + fasterExecution + fewerContextSwitches; } How much more could your AI do if it actually knew your work?
So bad, absolute nightmare from UX perspective. Did Product Manager work on that?
ClickUp is an incredibly powerful all-in-one platform that truly streamlines my work as a PM. The customizable workflows and the Outlook integration are top-notch. While the expensive AI add-ons and the lack of free onboarding are definitely frustrating, the platform's ability to handle complex multi-project management makes it absolutely worth using.
Our team uses ClickUp AI mainly for engineering, support, and operations workflows. Engineering uses ClickUp Brain to generate sprint summaries, task descriptions, and technical documentation from meetings. Support uses an AI workflow that categorizes tickets and drafts first responses for common issues, which reduced response times significantly. Operations uses AI-generated meeting summaries and automatic task creation after client calls, saving a lot of manual follow-up work. The feature that surprised us most was how well ClickUp AI understands context across tasks and Docs, making documentation and project updates much faster.
another s... that does not worth the money. They rely on aggressive commercials to sell a completely useless app full of bug. On top of that it has a conflict with one of my daily software worldwide used and clickup.com keeps making my laptop crashed. thank you for wasting my money and the health of my laptop.
ClickUp has become one of the most flexible project management platforms I work with. What I like most is that it can adapt to many different business models instead of forcing every team into the same rigid structure. For teams dealing with messy operations, scattered tasks, unclear ownership, or manual follow-ups, ClickUp can bring everything into one organized workspace. The combination of Spaces, Folders, Lists, custom fields, dashboards, forms, templates, and automations makes it very powerful when it is set up properly. It is especially useful for agencies, operations teams, recruitment workflows, client delivery, internal processes, and cross-functional teams that need visibility and accountability. The biggest strength is also the biggest challenge: ClickUp is highly customizable. That means teams need to think carefully about their structure before building too much. A clean setup makes ClickUp excellent. A rushed setup can become messy quickly. Overall, I highly recommend ClickUp for teams that want one central place to manage work, automate repetitive steps, and create better operational clarity.
Saskia Stoker told me clickup handles inventory when asked further she said it was a list inside the crm software which is also miniaml, very deceptive and rude, hard to get straight answers, just wants you to click buy based on lies
Using ClickUp alongside our n8n admissions automation has been a game changer for tracking and managing the onboarding pipeline. Tasks that were previously scattered across emails, spreadsheets, and manual checklists are now centralized in ClickUp, giving our HR team full visibility into each collaborator's admissions progress — from document collection to folder organization in Google Drive.
ClickUp is part of my routine. I can no longer imagine my life without using this tool in my day-to-day work. Besides aligning my ideas, it helps me plan my entire operation and helps my team better organize their deliverables, priorities, and be more productive.
Overall, ClickUp has been a really positive experience. In less than six months it became the backbone of our team's project management and the single source of truth for almost the entire operation. What stands out the most is the flexibility, the hierarchy of Spaces, Folders and Lists combined with multiple views and customizable fields adapts to whatever workflow we throw at it, without forcing us into someone else's method. The UX is intuitive enough that I got up to speed on my own, and the robust API plus native integrations with tools like Gmail and Outlook make it easy to plug ClickUp into the rest of our stack. ClickUp Brain is a nice bonus when I remember to use it. It's not perfect, of course. Paying in dollars from Brazil hurts the budget and is the kind of thing you have to justify internally every time you expand the team. The notification volume can get noisy until you tune it properly, performance shows some lag in heavier workspaces, and the lack of Portuguese support adds friction when you need to talk to the support team, although when I did reach out, the experience was smooth and they solved my issue quickly. In the end, it's a tool that delivers a lot for what it charges. It replaced several scattered tools, brought clarity to our operation and centralized everything we need in one place. I'd recommend it to any team looking to stop juggling spreadsheets and chats and finally have real visibility over their work.
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