Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Written by the business, not verified by us.Cocojewelry (cocojewelry.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry, beautiful packaging, and high-quality materials that make meaningful gifts feel truly special. People also appreciate the exceptional support team, noting how quickly staff members resolve sizing mistakes and answer questions. Many consumers note that orders arrive promptly, allowing them to easily celebrate important family milestones. However, some people mentioned facing frustrating shipping delays, lost packages, or order errors that disrupted their plans. A few other consumers also felt that certain items suffered from poor quality, sharp edges, or failed to match expectations. Others noted that resolving these issues occasionally required extra effort and communication.
Auto-generated from all reviews of this business. For reference only.I ordered the Lotus ring to remind myself that I am strong AF! Whenever life feels hard or overwhelming- I just take a look down at my beautiful little ring- and repeat “I am strong AF!” I will definitely be ordering more jewelry for myself, as well as another ring for my friend that is starting a long, hard journey with kicking cancers ass!!!
I received my lotus ring in the mail to find out it was just a hair too big. It was beautiful, but falling off my finger. The customer service of this place is incredible! They responded to my inquiry on an exchange within 24 hours and are sending me a size smaller. I will definitely be purchasing more items from this place!
I ordered a bracket 4.27.2026. I never received confirmation email but was charged. I emailed company because they have no phone number. Sarah responded saying they just linked my email to my order and she never sent a confirmation email again. I emailed her back no response. 4.28.2026 I emailed her again but no response. 4.29.2026 I emailed her again and still no response. I also have no confirmation email about my order but I do have a charge out my account. So I emailed the company this morning and still nothing. Legit companies will uphold their image and respond and send out confirmations and not just take your money. I have disputed this company. Please don’t order and waste your time on a fraudulent company and go through the same process as I’m going through. Yes they say they have these cute items but they really someone behind a screen taking peoples money off of fake items they do not actually have.
Hello Kimberly, We sincerely apologize for the delay in our response. Due to a high volume of inquiries, some emails were unfortunately filtered into our spam folder, and yours was among them—we’re very sorry for the inconvenience. We’ve sent you an email with a copy of your order record for your reference. Your order is still in production, and now that your email address has been added, you will begin receiving notifications once the shipment process starts. Thank you so much for your patience and understanding. Warmly, COCO Jewelry Team
I really appreciated tbr prompt response to my request and how helpful the customer service was. The bracelet is beautiful. I would recommend this to a friend
Bought a pair of these for me and my friend - great quality and quick delivery. Lost mine while in ICU with my partner and they happily replaced 💚
The product ordered (199966) never actually arrived.
The company is extremely responsive and beyond kind. I couldn’t say nicer things about their customer service 🩵🩵
Hello Gerri, Thank you for your feedback, we’re really sorry to hear about your experience. We’ve sent you an email to help resolve the issue with your order. In our message, we shared that the package was marked as delivered on the October 17, 2025, along with the tracking details and proof of delivery from the courier. We kindly ask that you review the information provided and confirm the details so we can thoroughly investigate this further if needed. We appreciate your cooperation and look forward to resolving this for you as quickly as possible. Warmly, COCO Jewelry Team
I’m very happy with my purchase! The first ring I ordered was a bit too big, but the company was extremely helpful and quickly sent me the right size. The new one fits perfectly and looks beautiful. Great quality and excellent customer service! Highly recommend!
So I stumbled across this jewelry by accident, just doom scrolling, and I saw it. I hadn't even started to think about what to get my mom for mother's day, but when I saw the rings, I knew. That was her gift. I excitedly texted my mom asking for her ring size, then realized. I can't just get me one daughter ring, so I ordered my sister one too. I was really iffy at first, but lemme tell y'all, don't be! I got our rings in the mail. They are absolutely beautiful! The website doesn't give them justice! Their customer service is exceptional too! I accidentally ordered the wrong size for myself and they were more than happy to help get my correct size to me. The couple of downfalls- one was that I couldn't automatically send my mom and sister their rings, I had to mail them all to myself, now I'm having to figure out how to mail them their rings since I'm 9hrs from home at st jude and I'm not sure when my son is done with treatment so I cant just wait til I see em again. Also, there needs to be different options on what the daughter rings say that way you can pick different things. So if you have multiple daughters/sisters, they all aren't saying the same thing. Other than those teeny tiny ideas, the rest has been beyond amazing! If I could give them something higher than a 5 I definitely would! You guys have gained a very loyal customer!
Ordered the ring "Strong as Fxck" black rose ring. The wrong size came but they were quick to correct the issue. My ring fits perfectly and is exactly as pictured
The "Love from Mom - I think about you every Daisy Ring" is so cute! Both of my daughters loved it and it was a special keepsake for their wedding days. When one size wasn't quite right, the company quickly helped me with an exchange in time for the wedding day!
I ordered the wrong size for my daughter and cocojewelry sent me the right size with no additional money! They were fast and beyond helpful for thankful for them! I will bw doing more business with them in the future!
Hello Courtney, Thank you for sharing your feedback. We’re very sorry for the inconvenience you experienced. As agreed, we have processed the refund for your order, and out of goodwill we wanted to make things right since the package was sent to your old address listed in the order record. We truly appreciate your understanding and patience throughout this process. Warm regards, COCO Jewelry Team
This company is wonderful! From the date of purchase, I received the ring quickly and it was a beautifully stunning piece of jewelry. The packaging was above and beyond with a cute card in a decorative slip envelope atop a sturdy, quality, classy gift box adorned with a red ribbon. The quality of the ring and packaging was much better than I had expected! I will definitely be going back to order additional pieces!
Stone does not set nicely…is off center and only side of stone is seen. No instructions, perhaps not using correctly?
Item was beautiful and arrived promptly. I ordered the wrong size and contacted customer service. I received a friendly and helpful response within in 24 hours and my issue was resolved promptly and better than expected.
Communication with the customer service representative was excellent, my issue was handled quickly!! The rings are prettier in person !!
The products are so amazing and the customer service was fantastic 100% will tell everyone about this company
I have had some very positive interactions with customer service. When I placed my order I accidentally forgot to change my mailing address and by the time I realized it my package had already shipped. I checked the other address the night after my package was delivered but; of course, it wasn't there. They are sending me another package! (To the correct address) I can't wait for it to come. I highly recommend them!
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