Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.
Written by the business, not verified by us.Cocojewelry (cocojewelry.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 80% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-09-06.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning jewelry, beautiful packaging, and high-quality materials that make meaningful gifts feel truly special. People also appreciate the exceptional support team, noting how quickly staff members resolve sizing mistakes and answer questions. Many consumers note that orders arrive promptly, allowing them to easily celebrate important family milestones. However, some people mentioned facing frustrating shipping delays, lost packages, or order errors that disrupted their plans. A few other consumers also felt that certain items suffered from poor quality, sharp edges, or failed to match expectations. Others noted that resolving these issues occasionally required extra effort and communication.
Auto-generated from all reviews of this business. For reference only.I ordered a ring with my and my daughters birthstone, it is beautiful. Unfortunately I had accidently ordered the wrong size so I had reached out to request an exchange. The process was made very easy and customer service was great to work with! I can't wait to get wear this ring!
My sister and I are in love with our rings. These rings are very beautiful and elegant. We will cherish them always and they will be something we can wear always. I have purchased seral items from this company and never have I been disappointed. The customer service is out of this world. I will be purchasing again in the future from them.
I have received my ring and I love it although I ordered the wrong size by mistake, I contacted customer service and they went above and beyond to make sure I received the correct size. I would definitely order from them again
I ordered a ‘Strong as F….’ bracelet for my granddaughter who is a nurse in a neonatal intensive care unit - a highly stressful and often draining job. The bracelet is beautiful and she absolutely loves it. Service was fast and efficient - highly recommended. Pauline
I had a great experience with Love Coco Jewelry. Their customer service was very responsive and accommodating throughout the process. I accidentally ordered the wrong ring size, but they kindly allowed me to exchange it without any hassle. The ring itself is absolutely beautiful and looks even better in person. Overall, I’m very satisfied with both the product and the service!
Amazing rings and necklaces!!! Mom, daughter and I love them so much, so sparkly just perfect for us, thank you!!
I ordered the husband/ wife ring, but it didn't fit; however when I contacted customer service, they offered to replace it. They were very responsive and offered to make it right.
Responsive customer service. Positive interaction via email and prompt resolution. Slightly overpriced for the quality, but the uniqueness of their products is worth it.
I love my Mama’s stacking birthstone ring! I selected my birthstone and the birthstones of my four grandchildren. The ring is beautiful with excellent craftsmanship. And I was surprised at how quickly it arrived. I have recommended this ring to my daughters-in-law because I know they will love it too!
Great product..I love it. Great communication and customer service.
I had originally placed an order for my mom for Mother’s Day and when it arrived, it looked like either a porch pirate had gotten into it or the delivery person had taken some “liberties”, either way…the jewelry was gone and my mom was left with an empty box 😢 I immediately reached out to customer service to ask what I could do and I ended up speaking with Sarah who responded with, we will replace the piece and expedite it to your mom! I was NOT expecting that! This company went above and beyond to make sure the order was satisfied and I couldn’t be more please or impressed. The piece arrived and was beautiful! Thank you!!
The bracelet I received is nothing like the pictures . Cheap and ugly . I should’ve known better !
Hi Kirsti, Thank you for taking the time to share your feedback with us, and we sincerely apologize that the order did not meet your expectations. We completely understand your disappointment. We would like to let you know that the solution offered during our previous conversation has already been provided. We truly appreciate you giving us the opportunity to make this right. If there is anything else we can help you with please do not hesitate to let us know. Warmly, COCO Jewelry Team
Great company that cares for their customers. Order that special piece. Great quality and easy to use app.
Customer service is EXCELLENT!!! You should be proud if your employees... they are the best!
I am very satisfied with the service I have received. First order showed delivered but it wasn’t delivered to me. They made it right and in time for my cruise. Very happy!
I had some problems with my country customs and the customer service from coco were amazing! The ring I ordered is simply stunning and it is from great quality! Thank you so much for all the support and love
My order was sent out quickly and delivery was sooner than I thought it would be. A few weeks later I had an issue and the customer service I received was outstanding. They responded quickly and were able to resolve my problem, then even checked all was ok afterwards. I love the bracelet I brought and was very grateful for such good customer service too - would definitely recommend!
Wonderful experience I ordered wrong size offered to return to order new and they said they were sorry it didn’t fit and offered to send the right size without return will definitely be order from them again
Fast order completion, smooth process, super helpful customer service! Processed an exchange as painlessly as possible. Would recommend!
The bracelet is beautiful. Love the colors. I just wish they sent a card setting out what each bead color meant (ie tiger eye = courage & power)
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