Easily BuildPowerful FormsCognito Forms is an easy-to-use form builder designed to power your most advanced workflows. From approvals to signatures, from payment to generated documents, engage the right people at the right time in multi-steps processes and take control of your data. Sign Up FreePowerful enough for developers, yet simple enough for novices, the visual interface gives anyone the ability to quickly gather data, automate tasks, and increase your productivity.Free Trial
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Is Cognito Forms legit?
Cognito Forms (cognitoforms.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 38% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-01.
The Cognito Forms permitted us to place in a HIPAA complicant space.…
The Cognito Forms permitted us to place a questionaire on our website and have the sensitive information saved in a HIPAA compliant space.
I would like to see the addition of features such as a print-ready option for hard copy that includes page breaks, headers and footers, and widow and orphan protections.
Reply from Cognito Forms2024-10-21
Hi Jeanne! We appreciate your feedback. Regarding your feature request - if your form has page breaks, you do have the option to include those page breaks when you export entries to PDF. You can learn more about downloading documents from your entries here: https://www.cognitoforms.com/support/461/entries/downloading-documents
Cognito Forms was so simple to install and use. Integration with my website was very easy and convenient. Even though there is ease of use there is enough customization so that one can develop the form any which way
Fairly easy to work with. I haven’t tried creating a form yet but I have modified some. With a little patience I am figuring out what’s needed.
Service is responsive.
"Cognito Forms has been a lifesaver for our small business! Before, managing forms was such a headache. But with Cognito Forms, it's a breeze. I love how easy it is to create professional-looking forms, and the automation features have saved us tons of time. The support team is always quick to respond and helpful. I highly recommend Cognito Forms to anyone looking for a user-friendly and powerful form builder!"
This was the first time using the software. I would of like a chance to call directly to support. The response time for emailing was lagging. Not that it was bad, i just would of preferred over the phone support. I did get a new account up and they are using it.
overall , the forms were fairly easy to configure.
Thank you,
John
It would be good if we could upload PDF the same way you can for pictures. Then create pages that link to other pages based on options that are chosen.
Reply from Cognito Forms2024-09-30
Hi there! You can check out our help guide to learn more about creating conditional page breaks: https://www.cognitoforms.com/support/19/building-forms/multi-page-forms
If you have any questions, please get in touch with our support team: https://www.cognitoforms.com/supportrequest
Cognito Forms is the new benchmark for power form users. It's been around for a long time, but often seems to fly under the radar. It really shouldn't.
As a long-term Jotform user, I've always appreciated JF's powerful feature set, but having made the decision to migrate to CognitoForms for its superior text handling, we've discovered a host of ways it makes our lives easier:
- Conditional logic is more powerful, better exposed and quicker to implement and interrogate - all visible as a pop-up from the form you are editing instead of having to leave the form like you do in many other builders. As well as a drop-down driven no code interface, you can also dive into scripting which once you get used to can be way quicker.
- Many more inbuilt functions, especially for strings.
- Templates are easier to implement - less configurable than JF but MUCH easier to keep to a house style.
- Team roles without the need for high price Enterprise subs.
- More powerful control of submission and submission update functionality, plus ability to create whole new paths.
- Neater outbound webhook loads with more internal info exposed
- Functionality is all within the CognitoForms realm, not the world of flakey "widgets" which frequently don't play nice, especially with webhooks.
- Excellent knowledgebase, indexed well by google as well - lots of super-useful tips on unlocking its potential. To be fair, Jotform's is also very good.
Seems to be pretty memory efficient running in your browser - I found Jotform getting slower in larger forms, and CognitoForms seems to run more happily.
- Jotform remains the better option for form prefills, but you quickly discover other ways to get around the less flexible URL only based prefill of CognitoForms. We are migrating over 50 forms within our organisation and so far it's going really well.
Reply from Cognito Forms2024-09-30
Wow! Thank you for taking the time to leave such a thoughtful review, Tim.
The process of building forms is easy, clear, and straight forward. When help is needed, the customer service staff are polite, professionals and reply to my questions promptly.
We had a lot of glitches. I hope also cognito has a feature to re-do an edit prior to saving it
Reply from Cognito Forms2024-09-23
Hi Kara! I'm sorry to hear that you've been experiencing glitches - please submit a support request and our team can take a closer look at your forms: https://www.cognitoforms.com/support
We are unable to use our forms and we we do money is not coming to our organization.. I am stopping my Amex card payment since it did not come to us. What is wrong???
Reply from Cognito Forms2024-09-23
Hi there, could you please get in touch with our support team regarding your payment issue? https://www.cognitoforms.com/support
My experience with the platform was efficient. I navigated the platform easily to build my form. The components to build my form were intuitive. I especially appreciate being able to re-order the components.
I like how easy the forms are to use. There are free forms available. The data is collected in an easy-to-read spreadsheet, and I am notified via email when a new form submission is in.
THE SERVICE IS VERY POOR ITS NOT USER FRIENDLY YOU HAVE TO REGISTER EVERY TIME WHEN YOU WANT TO LOG IN
Reply from Cognito Forms2024-09-09
Hi Leon, could you please submit a support request? Our team would be happy to take a closer look at your login issue: https://www.cognitoforms.com/supportrequest
I tested out 10 different popular form builders and this was the ONLY one that was actually mobile friendly and easy to use on mobile. It's been a great asset to my business and customer service has been helpful with answering my questions along the way. Keep up the good work, Cognito Forms!
