Easily BuildPowerful FormsCognito Forms is an easy-to-use form builder designed to power your most advanced workflows. From approvals to signatures, from payment to generated documents, engage the right people at the right time in multi-steps processes and take control of your data. Sign Up FreePowerful enough for developers, yet simple enough for novices, the visual interface gives anyone the ability to quickly gather data, automate tasks, and increase your productivity.Free Trial
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Is Cognito Forms legit?
Cognito Forms (cognitoforms.com) has a 4.2 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 38% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-09-01.
I would like to see the forms allow an auto-population function that could be updated to automatically generate the information for my company so i wouldn't have to update every form whenever there is a personnel change.
I've written a couple of emails asking if they have Spanish translation of the survey I created. I got back the recieved your email, don't respond to this, but still no answer. We will have to have someone translate it into Spanish, print it out and send it as a hard copy because we can't get it translated on the site. I'm hoping maybe you can get them to give me a real answer to my question.
Kris Ross
Reply from Cognito Forms2024-07-31
Hi Kris! I would recommend creating a copy of your form and setting the location settings (found under form settings on the Build page) to your desired country and language. Then, you can manually add your translated copy. Learn more about form location settings here:
https://www.cognitoforms.com/support/17/building-forms/form-settings#location-settings
You can also reach out to our support team if you have any other questions:
https://www.cognitoforms.com/supportrequest
The customer service is absolutely great. In my family we have a total of 15 coffee mugs, and water bottles of various sizes.
I believe your products are unique and we do enjoy them.
Contigo Coffee mugs keep our coffee hot for 6 to 8 hours and our contigo water bottle keeps our cold drinks cool for at least 12 hours, and I have not seen other product do the same.
It was an easy build-up form. It has great features like MCQ and long or short or brief answers. And other features like customization of questions as per our requirement. It took me 5 minutes to create two different surveys. It was a good experience. Thanks
My experience was great because of the exceptional customer service. The staff was incredibly helpful and went out their way to ensure I had everything I needed. The product quality was top-notch exceeding my expectations and it was definitely value for the money. The entire process was smooth and hassle free making it a pleasant experience overall.
Reply from Cognito Forms2024-07-12
Thank you for taking the time to leave a review - your kind words mean a lot to our team.
Does a lot of things really well. Great for putting together fairly straightforward forms - I had a job application form up and running in an hour or so and it was straightforward to improve things as I went along.
It does struggle as scenarios get more complex, though you can achieve a lot. Specifically, drop downs cant be dynamic (values are preset and cant update based on a users choices elsewhere within the form. Also you cant use drop downs in repeating elements as you might want.
The help information covers all the basics but falls a long way short if you are more technically minded and trying to achieve something more complex. Also I was surprised not to find much of a user support community anywhere.
The helpdesk has been great in that they have got me through a couple of problems and given me a couple of worked examples that solved subseqent challenges. However, as a relative newcomer to Cognito I did my reading and found the help documentation lacking. Always happy to take a persons help, but I'd have picked up more about Cognito if the documentation didn't stop at the very basics.
Fantastic concept, I just wish it wasn't $40+/month to get encryption. Encryption is a basic form necessity in today's world and now its just a way for Cognito to charge you for other features you do not need.
Reply from Cognito Forms2024-07-01
Hi Amber! For clarification, Cognito Forms uses TLS 1.2/SSL encryption and is always accessed over HTTPS 100% of the time for all users. Our add-on data encryption feature offers an additional layer of encryption using organization-specific encryption keys and encrypting cached data in your browser. It also enables you to protect fields, preventing data from being unintentionally transmitted out of your Cognito Forms account.
Needed a quick form for entries to a sports tournament and found this company.
Although I am of the older generation I soon got to grips with it and when I asked a question I got an answer within a day, excellent.
The platform's interface is easy to use. Many useful templates are provided and Help information is readily available. Changes to forms can be tested immediately, and system response is good. The forms builder (editor) itself is simple to use; I was able to create a couple of non-trivial forms right away, without reading any of the user guides. Payments can be collected in forms, and emails can be distributed -- both of which have worked well for me. The platform also supports workflows with security levels, but I can't speak to that. The main thing that really impressed me is that I never once encountered a glitch in the system -- the editing and publishing processes worked flawlessly, and the forms render perfectly. Overall, I am very pleased with the product.
Reply from Cognito Forms2024-07-12
Wow, thank you for taking the time to leave such a thoughtful review! We appreciate your kind words.