Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Is Conscious Items legit?
Conscious Items (consciousitems.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently share how much they truly love purchasing from the store, praising the stunning appearance and wonderful overall quality of the items they receive. Buyers also heavily emphasize the customer service experience, noting that the support team responds quickly, communicates with humility, and offers genuine help whenever needed.
However, some customers also noted occasional issues with specific merchandise. A few reviewers mentioned experiencing specific problems with items not working properly, such as decorative pieces failing to light up, alongside serious concerns about jewelry breaking or transferring color.
Auto-generated from all reviews of this business. For reference only.
I just love you guys! Your communication is exceptional, the offers are incredible and the product quality is amazing.You just have me coming back for more! Thank you!
Reply from Conscious Items2026-02-02
Hi Miriam,
Thanks a million for your amazing review! 🤗
We’re thrilled to hear you’re enjoying our products, offers, and communication. Hearing that you keep coming back really makes our day.
Your support means the world to us, and we can’t wait to keep sharing more positive energy with you. ✨
I have purchased numerous Conscious Items bracelets for myself, family members, and colleagues. Unfortunately, almost all of them have broken within three months of purchase. Some even broke within the first 30 days, and while replacements were sent, the same issue continued. I now have two additional bracelets that have broken, and I am outside of the 30-day replacement window. Although i genuinely love the look and concept of these bracelets, the quality is extremely poor. At this point, they have become a total waste of money. Based on my experience, I do not recommend these products at all.
Reply from Conscious Items2026-01-13
Hello Candice,
Thank you for sharing your impression.
We're deeply sorry to hear this, and we apologize for any inconvenice this might have caused you. It’s not the experience we wish to create for any of our customers. Please rest assured that your feedback has been forwarded to our team in charge. We strive with every opportunity to get better as we grow and learn, and our team is working daily on improving our items and service.
We understand that the items you have experienced an issue with were purchased several months ago. However, our team is here for you, and we sincerely hope you will allow us to set things right. Customer satisfaction is always our priority.
We replied to your email regarding this matter. Please check your inbox/spam/promo messages.
We're looking forward to your reply.
Thank you for your patience regarding this matter. 🙏
I have bought many items from this Conscious Items site. They look exactly what the pictures show.
There was a confusion of delivering with one of my items the company was extremely understanding and took the matter in such a professional manner with no hassles and got the problem quickly rectivide and efficiently mailed the items to the correct address. Thank you very much for all your support plus your products are so amazing. I am a happy loyal customer.
Reply from Conscious Items2025-12-19
Hello Trudi,
Thanks a million for your amazing review! 🤗
We are thrilled to receive your positive feedback and are glad to know that you had a great experience with us. Your feedback means a lot to us, and we will continue to strive for excellence in everything we do.
Our whole team sincerely appreciates your continued trust and support. We're here for you, and if there is anything we can assist you with, feel free to contact us. We're just one email away.
Thank you for choosing Conscious Items to be part of your life! 💜
Ordered light up house lights. Lights came with external battery packs that can’t be installed without being visible. I was offered $7 refund for a $66 order because shipping would be high. Buyer beware!
Reply from Conscious Items2025-11-26
Hello Steve,
Thank you for sharing your experience.
We're sincerely sorry to hear that.
We'd kindly like to explain that we're the Conscious Items store, and we sell crystals. We don't have house lights on our offer. However, we have an amazing lamp collection, and they are not battery-operated.
Also, we couldn't locate any orders placed under your name in our system. Therefore, we contacted you regarding this matter to request additional information so we can do our best to help.
We're looking forward to your reply.
Kind regards,
Conscious Items Team
Great customer service via real time retention emails keeping you updated on your selections and purchases. Products and presentation are good too, I have spent close to $1,000 in 45 days.
Thing is, be careful when they have BOGO specials as their website calculator is WRONG! Be very careful and REVIEW the amounts assessed before you complete your purchase!
I noticed this within 30 minutes after the fact and texted them twice, emailed 4 times and filled out a form once. That form gave me the response that made sense. I had to illustrate the correct math to them in writing, emailed a snapshot of my detailed online receipt (which is my usual practice with online shopping as I hate to get duped) highlighting the error, which showed an egregious discrepancy of $138+! They responded finally but making it sound like the reimbursement was fulfilled out of goodwill rather than accepting their mistake.
On top of that, they have a rewards program but to this day, I cannot avail of the rewards as they show my account as showing 'zero purchases made' after signing in repeatedly. Not sure when that would get fixed.
So buyers beware! They do not have a telephone number to speak to a live person. Communication medium is only via email and text message if you allow them to. You need to watch your back with this online store!
Reply from Conscious Items2025-11-15
Hello Joules,
Thank you for sharing your experience.
We sincerely appreciate your feedback. We're happy to hear that you like your Conscious Items! Our whole team is grateful for your continued trust and support!
Regarding the "Buy 1, Get 1 Free" special sale, we're so sorry for any misunderstanding, and we apologize for any inconvenience caused. We kindly like to explain that the special sale works in a way that out of two items in the cart, the lower-priced not is not charged at the checkout. If you have six items in the cart, three of them will be free, and so on. The terms and conditions of the special sale are noted on each product page. However, we understand your perspective, and we deeply appreciate your feedback and support. We added more details about the sale on the main page. We strive with every opportunity to get better as we grow and learn.
When it comes to reward points, we kindly like to explain that the reward points are automatically added to the account created using the same email address as the one used for placing the orders. We noticed your account was created using one email address, while the orders were placed using a different one. However, we'd gladly help and merge your accounts. We emailed you a solution, and we're looking forward to your reply.
While we currently don't offer support via telephone, our team is always here for you, ready and happy to assist via email, social media, or SMS. You can always count on us.
We're looking forward to hearing from you.
With Gratitude,
Conscious Items Team
This company is absolutely one of the best companies I have ordered from, the quality, the customer service, packaging. I highly recommend! Beyond 5 🌟 🌟🌟🌟🌟
Love and light
Esther
Reply from Conscious Items2025-11-13
Wow, Esther!
You left us speechless. Thank you for the great review! 😊
The whole Conscious Items team was thrilled to read your feedback. We're happy to know that you had a great experience with us. Your satisfaction is our top priority, and we will continue to do our best to exceed your expectations. 🤗
We're here for you, and if there is anything we can assist you with, feel free to contact us. We're just one email away.
Thank you for your continued trust and support!
We're grateful you chose us to be part of your life. 💜
I absolutely love my Conscious Bracelet. It’s beautiful, comfortable to wear, and carries such meaningful energy. Every time I put it on, it reminds me to stay calm, grounded, and connected to positivity. The quality is excellent, and it’s clear that a lot of care and intention went into creating it.
I also want to express my gratitude to the Conscious Items support team. They were kind, patient, and genuinely caring throughout my experience. It’s rare to find a company that puts so much heart into both their products and their customer service. Thank you for creating something truly special.
Reply from Conscious Items2025-10-27
Hi Nesta,
Thank you so much for your positive feedback! 🤗
These are the stories that keep us so motivated to continue doing what we’re doing. We’re so happy to hear that you had a great experience, and it warms our hearts to hear such amazing feedback! Trust us, you’ve made our day immensely better by sharing your experience.
We're here for you, and if you have any questions, please don't hesitate to reach out. You can always count on our team.
Thank you for choosing Conscious Items to be part of your life! 💜
Beautifully Crafted Pieces and Superb Customer Service
The pieces I ordered were absolutely stunning! You immediately feel the positive energy radiating from them the moment you slip them on. My items were also shipped and delivered with lightening speed which is always an added bonus. On top of that, their customer service is beyond excellent if you need to reach out to them for anything. They responded to me immediately and were there to support me every step of the way. The Conscious Team went above and beyond to ensure my satisfaction! They gained a customer for life from me! Thank you so much Conscious Items for your time, help, support and impeccable craftsmanship!
Reply from Conscious Items2025-10-13
Hello Elizabeth
Thank you for taking the time out of your day to leave us this super kind review. 🤗
We are so grateful for your fantastic feedback! Your kind words mean a lot to us and make all the hard work worth it. The whole Team was thrilled to read your feedback.
We’re over the moon to hear you’re happy with your Conscious Items and happy to know that you had a great experience with us.
Our team is here for you, and if there is anything we can assist you with, feel free to reach out. We're just one email away.
Thank you for choosing Conscious Items to be part of your life! 💜
Galaxy tigers eye is dyed and they corrected the issue.
Buyer beware! This company tells its customers that their “Galaxy” tiger’s eye is rare and has special universal power.
WRONG
There is only 1 natural type of tiger’s eye. That is the yellow/brown tiger’s eye we all know and love. When I contacted them to cancel my order they still tried telling me they were real.
WRONG
“Galaxy” tiger’s eye and any other colored tiger’s eye are DYED that color on natural yellow/brown tiger’s eye
Don’t believe me? Just google it and go to amazon and look at some of their ads. They actually say enhanced color
UPDATE
Since I posted this the shop contacted me and expressed great concern over the matter. They were unaware of the make up of Galaxy Tiger’s Eye and have since added the detail to their listings.
I’m happy to say I believe them and have restored faith in them. All of my other items were authentic and natural.
Reply from Conscious Items2025-10-02
Hello Kimberly,
Thank you so much for sharing your experience.
Our whole team sincerely appreciates your understanding regarding this matter, and your support means the world to us. 💜
We're proud to say that our items are made from natural crystals, and we double-checked all product pages to make sure that the note about the dye is included in items that have it. Transparent and non-doubtful communication with the customers, as well as providing the best-quality gems, is our priority. Our wish is that every interaction our customers have with us is another step toward positive transformation.
Our team is here for you, and if there is anything we can assist you with, please don't hesitate to reach out.
With Gratitude,
Conscious Items Team
I purchased the Triple Gem protection bracelet. I really love it! It developed a flaw. Customer service is excellent! They are sending me a replacement. I am very pleased with this service!
Reply from Conscious Items2025-10-28
Hi Laquitta,
Thank you so much for your kind words.
We’re so happy to hear you’re loving your item and had such a great experience with our team. It truly means a lot to us.
We’re glad we could make things right with a replacement, and we’re always here if you ever need anything or have any questions.
Wishing you lots of positivity and protection,
Conscious Items Team
I think my cats are benefiting from my bracelets too!!
Since wearing them, and the negativity being washed away, and keeping the negative energies away, my furbabies are so much more calmer around me!
The two I wear the most right now are the TRIPLE PROTECTION and the ENERGY PROTECTION.
I absolutely LOVE the results I'm getting, plus the added BONUS for my kitties!!
( and it's been less than a week of me wearing the bracelets!)
Reply from Conscious Items2025-10-28
Hi Carol,
This absolutely made our day! We’re so happy to hear you’re loving your items and how wonderful that your sweet furbabies are feeling the calm energy too.
It’s amazing what a little positive energy can do for us and our furry friends alike.
Thank you for sharing your beautiful experience!
With warm wishes,
Conscious Items Team
Man! There’s something special about this company. Let me tell you, I own other companies bead bracelets and CONSCIOUS ITEMS are the best!!!
Larger more radiant stones that are truly eye catching. Every single time I’m out & about with my ‘Conscious Items’ bracelet on - the compliments don’t get old.
This company’s customer service is amazing. Any thing you need help with, they are on it!!!
Reply from Conscious Items2025-10-28
Hi Ivan,
Thank you so much for your amazing words. We’re thrilled to hear how much you’re loving your Conscious Items. That truly means the world to us.
We’re also so glad our team could make your experience a great one. Please know we’re always here whenever you need us.
With gratitude,
Conscious Items Team
Wonderful service. The team is very friendly and helpful. The items are beautiful. There was a problem with the postage and the items didn't arrive, but the company offered a full refund or a reshipment of the items. I chose to have them reshipped because the company was such a delight to deal with. The items soon arrived and are of excellent quality and appearance. A+++ service and products!
Reply from Conscious Items2025-06-25
Hi Anna,
We're so happy to hear that you had a great experience with us. Your feedback means a lot to us and we will continue to strive for excellence in everything we do. 🤗
The logistics chain sadly doesn't depend solely on us. However, we're always here to set things right in case of any issues.
Our team will remain at your disposal, and if you have any questions, please feel free to contact us. We're just an email away.
Have a wonderful day. ✨
I took a chance and clicked on a random ad to buy some bracelets and to my surprise the bracelets are super high quality and so pretty AND the customer service was well beyond these five stars. They are kind and communicative and their response time was excellent. I am already shopping for my next bracelet. Thank you so much, Conscious for the great service. Highly recommended to anyone reading this! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Reply from Conscious Items2025-05-26
Hi Brandi,
Thank you for sharing your experience! We’re really happy to hear that you loved the quality of your bracelets and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
The Conscious Items Team
I love this store because their stuff is so cute, proper, beautiful, and it's working. I genuinely enjoy it. If I were a celebrity, which I'm not, I'd endorse it. Pretend I'm a celebrity and that this is a celebrity endorsement, and then go to this site, Conscious Items, check it out, and find your happy place. I did, and I hope more people do too, so that more people will experience joy.
Reply from Conscious Items2025-05-12
Hi Danielle,
Thank you so much for your amazing review.
It lit our entire day here at Conscious Items! 🤗
We are thrilled to receive your positive feedback and are glad to know that you had a great experience with us. These are the stories that keep us so motivated to continue doing what we’re doing!
We sincerely appreciate you choosing Conscious Items to be part of your life! 💜
I was supposed to get my item delivered but never got it. But they came through with my new item. They stayed in touch through the whole process. The bracelet fits perfectly. They offer all types of crystals and other items
Reply from Conscious Items2025-04-28
Hi Avery,
Thank you for sharing your experience! We’re so glad we could make things right and that you love your bracelet.
Your trust means a lot to us. If you ever need anything, we’re always here to help.
Warmly,
The Conscious Items Team
Top quality products and the best customer service! This is the real deal. Everything comes beautifully packaged with a little card explaining it's meaning. It may take a little longer to get but it's well worth the wait for the quality. I bought from another site and got China plastic broken in a bag.
Save yourself the frustration and buy from Concious Items, just give time for shipping.
Reply from Conscious Items2025-04-21
Hi Mary, thanks so much for your kind words! We’re really happy to hear you loved the quality and that the care we put into packaging came through.
We truly appreciate your patience with the shipping — while the logistics chain doesn’t depend solely on us, we promise it’s all worth the wait for the quality and meaning behind every piece.
Thanks again for being part of the Conscious Items family 💛
Warm wishes,
Conscious Items Team
I have ordered from this company numerous times, as their items are authentic, high quality, and as advertised. I did have an issue with shipping on my most recent order; however, it was not due to the company but with customs. I was able to easily reach out to customer service, received a quick reply, an explanation (even though the company was not at fault), and follow up information. Customer service even reached out to me when I received my items. One item did not fit, and I was able to keep the item to gift to another while getting store credit for the item. This was my first experience with the Customer Service department at this company. My needs were thoroughly met and expectations were absolutely exceeded! I will continue to order from this company and refer them to everyone I can.
Reply from Conscious Items2025-04-04
Hello,
Thank you so much for taking the time out of your day to leave us this super kind review!
The whole Conscious Items team was thrilled to read your feedback. 🤗
We are so glad to have been able to exceed your expectations and make your experience a great one. Your kind words mean a lot to us and make all the hard work worth it.
Our team will remain at your disposal, and if there is anything we can assist you with, please don't hesitate to contact us. We're just an email away.
We sincerely appreciate your continued trust and support! 💜
Absolutely love my Wisdom - Labradorite Owl Talisman
Absolutely wonderful customer service! I love my Wisdom - Labradorite Owl Talisman. Highly recommended
Reply from Conscious Items2025-04-02
Hi,
Thank you so much for your kind words, we’re really happy to hear you’re enjoying your item and had a great experience with our team. It truly means a lot to us!
If you ever need anything or have any questions, feel free to reach out. We’re here to help!
All the best,
Conscious Items Team
I don't typically write reviews, but I enjoy purchasing items that pique my interest and sharing the details privately with friends and family. However, as a new customer of Conscious Items, I felt compelled to share my experience. Initially, I was skeptical about ordering bracelets and other items described as healing or offering energy protection. That skepticism vanished the moment I received my package. First, the packaging was thoughtfully color coordinated, complementing the adorable jewelry boxes that held each bracelet. Upon opening the package, I was pleasantly surprised to find each bracelet nestled in its own small silk bag. When I lifted them, I noticed a substantial weight. At that moment, I knew Conscious Items was authentic. All the bracelets I ordered were beautifully crafted. The care evident in the packaging suggested they were made with love and positive energy. I'm definitely ordering more from them
Reply from Conscious Items2025-03-28
Hi,
Your thoughtful and detailed review truly made our day!
We completely understand initial skepticism, and we’re beyond grateful that we could exceed your expectations. From the carefully chosen packaging to the quality craftsmanship, every step is infused with positive energy and intention—so hearing that you felt it means the world to us!
Your support and kind words inspire us to keep creating meaningful, high-quality pieces. We can’t wait to have you shop with us again and bring even more beautiful energy into your collection. 💖
With gratitude,
Conscious Items Team
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