Conscious Items online store has a great collection of spiritual items for your home and meaningful jewelry designed to keep your mind and body enlightened.
Is Conscious Items legit?
Conscious Items (consciousitems.com) has a 4.4 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 84% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-30.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently share how much they truly love purchasing from the store, praising the stunning appearance and wonderful overall quality of the items they receive. Buyers also heavily emphasize the customer service experience, noting that the support team responds quickly, communicates with humility, and offers genuine help whenever needed.
However, some customers also noted occasional issues with specific merchandise. A few reviewers mentioned experiencing specific problems with items not working properly, such as decorative pieces failing to light up, alongside serious concerns about jewelry breaking or transferring color.
Auto-generated from all reviews of this business. For reference only.
I have two orders placed in December 2024. Both orders stalled at a US mail facility on January 28, 2025. I have yet to receive my items, and it is March 2, 2025. I have had at least three conversations via email asking to rectify the situation. They simply ask me to keep them informed on the situation, despite repeated requests for a refund. Shipping has been a major issue for them, according to other buyers. UPDATE: After emails back and for between myself and the supplier, they agree to replace my items, one item that was damaged after being worn, and an extra item for a total of 5 items. They shipped quickly. I received them without any problems this time, in a very timely manner. I am beyond thrilled with customer service and the bracelets themselves.
Reply from Conscious Items2025-03-06
Hello Lisa,
Thank you for your feedback.
This is certanly not the experience we wish to create for any of our customers and we deeply apologize for any inconvenice caused. Unfortunately, the logistics chain doesn't depend solely on us. However, we are always here to set things right.
We sincerely appreciate you allowing us to rectify this situation. Thank you for your confirmation that the first two orders were successfully received and as we agreed, we reshipped your most recent order. 🙏
We're sorry that the original parcel got lost in transit. Sadly, these things are out of our hands. However, you can always count on us to resolve any issues.
Please rest assured that we will closely monitor your reshipped parcel until it is successfully delivered to your address.
In the meantime, if there is anything we can assist you with, please don't hesitate to reach out to us. Our team is here for you. ✨
Kindest regards,
Conscious Items Team
Order hiccup / company helped sorted everything out
I ordered two bracelets in one order and a selenite lamp in the other. It's been weeks. Yesterday tracking said the items were out for delivery (I was home the whole day and nothing showed up, ai received packages from 3 other companies just fine).
Today I got two emails saying the delivery failed because my area was closed/holiday. None of which was true. The email said to contact the delivery driver or the items would be shipped back. There was no information on who to contact seems like some weird 3rd party delivery service. I've messaged the company via email and on their website for help and asking them to tell the delivery to "try" again and no response.
Edit: the team at Conscious Items has gotten back to me via email and is trying to work with the delivery team to get me my items. I will update if this gets sorted out. (February 20th)
2/22 Update: The team at Conscious Items reached out and helped me to track down the delivery team. I had my orders delivered today. I'm grateful for their help in getting everything straightened out.
Reply from Conscious Items2025-02-20
Hello Laura,
Thank you for sharing your experience.
We're sincerely sorry to hear that and we apologize for any inconvenice caused. Our team is here for you, and please rest assured that we will resolve this. We're a small family business and we try to reply to all emails and messages as quickly as possible.
Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right. Each parcel is insured, and we guarantee delivery.
We understand how the latest update in the tracking number can cause concern. Our team has already contacted the carrier to investigate this case further and prevent this from happening again.
Our whole team sincerely appreciates your patience and understanding regarding this matter. ✨
Purchased several Selenite lamps. One had a flickering light. Customer service facilitated sending out a replacement quickly. Quite pleased to find conscious integrity especially with a company called:
Conscious Items. Well done! Grateful.
Reply from Conscious Items2025-03-19
Hi Anna,
Thank you so much for your kind words! We're delighted to hear that you're pleased with our customer service and we’re so glad we could quickly resolve the issue and ensure you received a perfect replacement. Your trust and satisfaction mean the world to us!
At Conscious Items, we truly strive to embody integrity and care in everything we do, and it warms our hearts to know that this was reflected in your experience. We’re grateful for your support and look forward to serving you again!
Conscious Items Team
Excellent customer service after problem was reported.
I placed an order January 30, 2025 at which time I was billed. On Feb 5th I was notified my order was shipped. As of today the order had not been received. When I tried to track my order I received notification COULD NOT FIND ORDER. $99.00 dollar theft.
UPDATE FEBRUARY 27, 2025
Upon receipt of the above mentioned difficulty with my order Conscious items took action found my order, updated the tracking information. I recieved my order February25. Conscious Items continued to follow up to confirm I had recieved my order and was satisfied. The item is beautiful and everything as advertised. I will be ordering again.
Reply from Conscious Items2025-02-21
Hi Sandy,
We sincerely apologize for the inconvenience and frustration this delay has caused. We truly appreciate your patience and understanding.
The delay was due to U.S. customs processing delays caused by newly applied regulations. Please know that your satisfaction is very important to us, and we are fully committed to investigating this further to ensure you receive either your order or a resolution as soon as possible.
To assist you further, we’ve sent you a message with more details and updates about your order. Our team is always here to offer a solution, and we’d love to resolve this for you as quickly as possible.
We’ll be waiting for your reply and are happy to help in any way we can. Thank you again for your patience!
Conscious Items Team
They have a great variety of items. I've bought multiple items as gifts and everyone always raved about them.
Reply from Conscious Items2025-03-19
Hi,
Thank you for your wonderful review! We're so happy to hear that you love our variety of items and that your gifts have been a hit! Knowing that they brought joy to your loved ones truly means the world to us. There's nothing better than sharing the magic of meaningful items with others!
We appreciate your support and can’t wait to serve you again in the future. Wishing you endless positive energy and a wonderful day ahead!
Conscious Items Team
This is a scam.
I placed my order 6 weeks ago and they haven't even sent it. Nor have they investigated why my order hasn't been sent.
Reply from Conscious Items2025-02-03
Hi Tammy,
We sincerely apologize for the inconvenience and frustration this situation has caused. Your experience is not what we intended.
Unfortunately, the item you ordered went out of stock, and because we truly value our customers, we had hoped to restock it. However, despite our best efforts, we were unable to do so. We deeply regret that this was not communicated to you sooner.
To make things right, we have processed a full refund for your order. We truly appreciate your patience and understanding throughout this process, and we are very sorry for any inconvenience caused.
Conscious Items Team
Tracking says out for delivery but never delivered
This place is saying that my order was out for delivery, 3 days later still no update or package… I contacted through email and they said my address wasn’t verified, so I went to the post office and gave them the tracking number I was provided from conscious items and they didn’t have that in their system at all… I feel like this company is a scam and all the good review are fake…
Reply from Conscious Items2025-02-03
Hi Jaquilla,
We sincerely apologize for the inconvenience you’ve experienced, and we truly appreciate your patience as we’ve worked to resolve this issue. We understand your frustration and we want to assure you that we take matters like this very seriously.
After reviewing your case, we can confirm that we have reshipped your order as agreed, and we are hopeful that this time you’ll have a smooth delivery experience.
Thank you again for your understanding, and we're truly sorry for the inconvenience you’ve faced. We aim to ensure you have a positive experience with us moving forward.
Conscious Items Team
The multiple items I received were all beautiful and beautifully packaged! A+ Shipping took three weeks. You can access the shipping process online but the information it provided was somewhat cryptic. I would definitely still purchase from here again as long as I didn't have a deadline for the items to arrive
Reply from Conscious Items2025-02-05
Hi Linda,
Thank you so much for your wonderful feedback! We’re absolutely thrilled to hear that you loved the items and their packaging. It truly means a lot to us.
We completely understand that shipping time can be a concern, and we really appreciate your patience throughout the process. Your feedback is invaluable, and we’re always working to improve the clarity of our shipping updates to make things smoother for our customers.
We’re so happy to hear that you'd still consider purchasing with us again in the future. We’ll be here whenever you're ready!
Conscious Items Team
I ordered 2 selinite lamps …. They said it was delivered today…. I got no delivery at all! Have a front camera and there was no delivery… very hard to get in touch with them !! Not a happy camper right now
Reply from Conscious Items2025-01-22
Hello Joann,
Thank you for your review.
We're sincerely sorry to hear that and we deeply apologize for any inconvenice caused. Please rest assured that our logistics department is already investigating this case further with the carrier. 🙏
We appreciate you allowing us to make this right by reshipping your order free of charge. Please rest assured that we will closely monitor your parcel until it is successfully delivered, and be ready to help if anything happens along the way.
Please feel free to contact us if you have any questions.
Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
Unacceptable Delay and Lack of Communication Regarding My Order
Since December 18th, my order has been marked as "ready for delivery," and it was intended as a Christmas gift. It is now Friday, January 3rd, and I have yet to receive it. Despite sending multiple emails to the company, all I receive are promotional messages encouraging me to buy more products. However, there has been absolutely no update about when I will finally receive this order.
This level of customer service is unacceptable. Not only have I missed Christmas, but I also haven’t been able to deliver my gifts even after New Year’s. The lack of communication and professionalism is beyond disappointing.
Reply from Conscious Items2025-01-22
Hello Anna Maria,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience regarding this matter. ✨
I ordered items on 12/7/2024 and my wife ordered items on 12/9. It is 12/27 and we still do not even have any word that the orders have even shipped. I messaged the company on 12/22 and still have not reverify l received a reply.
Reply from Conscious Items2025-01-22
Hello,
Thank you for your review.
We deeply apologize for the delay in delivery of your order. Unfortunately, the logistics chain doesn't depend solely on us. However, we're always here to set things right.
Our team contacted you regarding this matter asking for more information about your order so we can do our best to help.
We're looking forward to your reply.
Feel free to contact us if you have any questions Our team is here for you.
Thank you for your patience and understanding regarding this matter. ✨
When ordering items at the beginning of the month for Christmas the site said 5 to 8 day shipping. The tracking information is extremely limited and gives almost no information but as soon as I realized the items come from China I knew 5 to 8 days was not going to happen. It's now after Christmas, the items aren't here and the tracking gives so little info I have no idea when to expect them. My daughter ordered items for my wife on the 23rd from Etsy that arrived today. Go to Etsy unless you're willing to wait a month.
Reply from Conscious Items2025-02-14
Hi Brenden,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when expecting it in time for Christmas.
After checking the tracking details, we can confirm that your package was delivered on December 31, 2024, and we know this wasn’t the timeline you were hoping for. We truly regret any inconvenience this delay may have caused. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
We truly value our customers, and we apologize for any inconvenience caused. Please let us know how we can turn this experience around.
Conscious Items Team
Still waiting for my order...Xmas is in 3 days....tracking is not very informative- cannot tell when order will arrive😔
Reply from Conscious Items2025-03-22
Hello,
We truly appreciate your patience, and we sincerely apologize for the delay. We completely understand how frustrating it must have been to wait, especially with Christmas just around the corner.
After checking the tracking details, we can confirm that your package was delivered on December 28, 2024. We know this wasn’t the timeline you were hoping for, and we truly regret any inconvenience this may have caused. While we always strive for timely deliveries, unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur—especially during the busy holiday season.
We take customer support and experience seriously and are always working to improve. To prevent delays like this in the future, we’re excited to share that a fast shipping option will be available within the month. Our team is in the final stages of implementing this, and once live, delivery will take just 2-4 days.
That said, please let us know if there’s anything else we can do to turn this experience around. Your satisfaction means the world to us!
Conscious Items Team
The shipping times are very long due to the items coming from China. This should be disclosed on the website. There are many local and/or U.S. based companies that offer similar products, and who could certainly deliver in a more timely fashion. Unfortunately, I’m not sure I’ll receive my items by Christmas.
UPDATE: The items did finally arrive the next day. The presentation was very nice, and the quality was good. Very long shipping is my only complaint, so be aware of that if you need something in a timely manner.
Reply from Conscious Items2025-02-24
Hi Kameron,
We sincerely apologize for the delay and truly appreciate your patience during this time. We completely understand how frustrating it must have been to wait for your order, especially when hoping to receive it in time for Christmas. While we always strive to meet our estimated shipping timelines, the logistics chain doesn’t depend solely on us, and unexpected delays can sometimes occur.
To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and our items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. No matter where they are shipped from, each piece is handcrafted with great care and made using hand-picked, genuine crystals.
That being said, we’re so happy to hear that your order arrived and that you loved the presentation and quality of your items! We truly appreciate your honest feedback and will continue working on improving our shipping process to provide the best experience possible.
Thank you again for your support and for being part of our Conscious Items family. If there's anything else we can do for you, please don’t hesitate to reach out!
Wishing you a wonderful day!
Conscious Items Team
Well at this point I’m just hoping my bracelets arrive in time for Xmas. They’re moving very slow on the tracking and I’m concerned. In all these reviews delivery time was never addressed. I ordered on the 3rd of Dec and it is now the 18th of Dec.
This stuff ships from China and takes forever to get delivered. They should have to disclose that orders have to come from China and through customs before they'll be delivered. Never again would I order from this place!
Last tracking update was a week ago and still in China...nearly a month from my order date. Didn't arrive for Christmas! Buyer beware!!
Reply from Conscious Items2025-03-22
Hi Julie,
We truly regret any inconvenience this delay may have caused, and we sincerely appreciate your patience. We completely understand how frustrating it must be to wait longer than expected for your order, especially during the holiday season.
Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur. To clarify, Conscious Items is an online shop based in the USA. Our craftsmen and items come from different parts of the world, depending on the crystals. Some of our products are shipped from the USA, while others come from one of our skilled artisans in South America or Asia. Regardless of the origin, each piece is handcrafted with care and made using hand-picked, genuine crystals.
We take customer support and experience seriously and are always working to improve. To prevent delays like this in the future, we’re excited to share that a fast shipping option will be available within the month. Our team is in the final stages of implementing this, and once live, delivery will take just 2-4 days.
We truly value our customers, and we would love the opportunity to turn this experience around for you.
Conscious Items Team
I ordered on Nov 27th and today is December 14th and I still have not received my order. Shipping updates every 5 or so days. My order showed it was in my city and then went completely away from my city to another state. It's still sitting in Jacksonville, FL and I'm in Alabama.
Reply from Conscious Items2025-02-25
Hi Latoya,
We sincerely apologize for the delay and truly appreciate your patience throughout this process.
After checking the tracking details, we can confirm that your package was delivered on December 17, 2024. The delay was primarily due to the holiday season, when shipping carriers experience an overwhelming number of shipments, leading to extended transit times. Unfortunately, the logistics chain doesn’t depend solely on us, and sometimes unexpected delays can occur.
We truly value our customers and regret any inconvenience this may have caused. If there’s anything we can do to turn this experience around, please don’t hesitate to reach out—we’re always happy to help!
Conscious Items Team
The protection bracelets I ordered were absolutely beautiful! I believe there is a lot of protection from the trio of beads used for these bracelets.
Reply from Conscious Items2025-03-19
Hi Marindi,
Thank you so much for your kind words! We're thrilled to hear that you love the Protection Bracelets and feel the powerful energy from the trio of beads. These bracelets are crafted with intention and care, and it means the world to us that they resonate with you!
Wishing you endless positivity and protection on your journey! If you ever need anything, we’re always here for you.
Conscious Items Team
The first items I purchased were: triple protection bracelet, anxiety bracelet, spiritual protection bracelet
The first items I purchased were:
Triple Protection Bracelet
Anxiety Bracelet
Spiritual Protection Bracelet
I had tried soo many things. Decades I suffered. These 3 bracelets are beyond monetary value. Who can put a price on the alleviation of decades of anxiety, frequency and psychic attacks, and oppression/depression.
In full disclosure I had brought myself back from the brink of death starting about 3 years ago by completely changing my way of living. I had quit alcohol cold turkey after 25 years, quit cigarettes, quit sex with emphasis on sleeping around, and on and on. I had to revamp my life or die having lived a lie.
So for at least two and a half years prior to finding this company, Conscious Items, I had already made leaps and bounds in the reclamation of my health; however I had not made any progress in alleviating psychic attacks, frequencies, and other things unseen. I had beat all my demons that were physical but just couldn’t figure out how to heal my energy body. I was under an oppression that I did not know how to climb out of because these types of attacks can cause major confusion to the point of you are holding on to the last strand of sanity. This of course wears down the physical, mental, energy body. Plus the massive amount of brain fog. Wow just reminiscing I really can say my life is completely different now.
These bracelets came out of the package and were exuding energy. I am a roofer for two decades and as such have not worn jewelry in at least that amount of time. I put these on soo quick and experienced a relief I have been working and pushing towards for 3 years. Again I had pretty much done my due diligence and cleaned up and took responsibility for my life prior to receiving the bracelets and made absolutely mind blowing progress. But when it came to these areas I was at a stonewall. The power of these bracelets tore that stonewall down soo fast it was immediately life altering. I knew right at that moment I had found what I was soo desperately needing.
Since then I’ve discovered the power of gems and crystals and this has catapulted my healing journey into a whole new level. A level I had been desperately working to attain. This was only like 3 weeks ago. Like I said… life altering.
I have also now purchased and received:
The healing lamp w/quartz
Rare K2stone of Adventure which pairs well with the other bracelets as it magnifies the energy
All their items are packed perfectly.
Shipping is fast.
Customer service is excellent and email communication is quick
Prices are great. You can’t put a price on peace and alleviation of suffering. Out of the untold thousands over the years I’ve spent on anything to find relief and now I have it.
I highly recommend this company. Their attention to every detail across the purchasing experience is 5 star.
I am writing this in hopes it might convince another suffering soul to try it. If you have tried everything else maybe this is what you need. I think they have a stellar return policy to in case it doesn’t. But yeah from one who suffered from being both sensitive and targeted you owe it to yourself to feel the power of being invisibly protected. (I also highly recommend elite shungite for emfs. I wrapped mine in copper and hung it around my neck and untold years of ringing ears vanished)
Thank you to the group of kind caring souls working from the bottom up over there at Conscious Items for ensuring we have access to powerful tools at affordable prices and making it a seamless stress free process. May you get what you give.
Great quality items but the price reflects that. It is easy to get the same item for half the price but the quality cannot be matched
Reply from Conscious Items2024-11-04
Hi Ellis,
We are so grateful for your wonderful feedback.
Your positive review has left a smile on the faces of our entire team and we are thrilled to know that you had a great experience with us. We are blown away by your positive words!
Thank you so much for taking the time to share your experience. and for choosing Conscious Items. 💜
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