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Health & Medical

ContactsDirect

103 reviews

4.3103 reviews
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About ContactsDirect

Data updated
Website
contactsdirect.com
Category
Health & Medical
Location
United States · Mason
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
87% (13/15)
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Is ContactsDirect legit?

ContactsDirect (contactsdirect.com) has a 4.3 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Health & Medical and its reputation is good. 81% of reviews are 4 stars or higher and 12% are 1 star; The business has replied to 87% of negative reviews. Last updated 2026-08-10.

What people say

D
Debbie · 2 reviews · Verified · Experienced 2026-07-23 ·

Fast accurate service!

Very reasonably priced contacts, no BS add on fees like some of the other companies. I will order from this company going forward. 😊

Reply from ContactsDirect2026-07-28

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

T
Trish B · 1 review · Verified · Experienced 2026-07-23 ·

Effortless

Effortless. Easy to order and they work with my insurance.

Reply from ContactsDirect2026-07-29

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

T
Tina Lales · 2 reviews · Verified · Experienced 2026-07-23 ·

The ease of ordering and quick delivery

Reply from ContactsDirect2026-07-28

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

J
Jessica Phipps · 1 review · Verified · Experienced 2026-07-23 ·

My daughter loves them

My daughter loves them. We tried the energy one this time around and she said they are much more comfortable. Thank You!

Reply from ContactsDirect2026-07-28

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

D
Denise · 1 review · Verified · Experienced 2026-07-23 ·

YOUR MADE THE SAME MISTAKE AS BEFORE!!

YOU SENT OUT THE SAME PRODUCT!!! WHICH WAS INCORRECT!! YOU WERE SUPPOSED TO FIX THE ERROR, NOT MAKE THE MISTAKE AGAIN!!!

Reply from ContactsDirect2026-07-28

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].

I
Ira · 4 reviews · Verified · Experienced 2026-07-23 ·

Pro & Cons

Pro: Easy to order and upload the prescription. Cons: Prices went up significantly

Reply from ContactsDirect2026-07-28

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

G
Glenn · 3 reviews · Verified · Experienced 2026-07-23 ·

Link to insurance plan helps

Easy process to load prescription and place order. The link to my Humana ins account helped to avoid additional work on my part to use the insurance benefit. Contacts shipped and were received in less than a week.

Reply from ContactsDirect2026-07-28

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

S
Satisfied · 3 reviews · Verified · Experienced 2026-07-23 ·

Reliable Service

Product came as scheduled and are of good quality. I will order from ContactsDirect again.

Reply from ContactsDirect2026-07-29

Thank you for your review! We appreciate your feedback! If you need any additional assistance, please contact us directly or go to our website for more information!

M
Michael Serrano · 1 review · Verified · Experienced 2026-07-15 ·

My order was supposed to be here on…

My order was supposed to be here on July 14th it is the 16th and I still have not received them or had any updates I emailed and no response

Reply from ContactsDirect2026-07-22

Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected].

J
James Ginty · 1 review · Verified · Experienced 2026-07-15 ·

Fast delivery

Fast delivery. Easy experience. Would definitely use again.

R
Randy Ellis · 4 reviews · Verified · Experienced 2026-07-15 ·

My contacts arrived quickly and the…

My contacts arrived quickly and the discounts and insurance combo made this a very good deal for me.

B
B Byrd · 1 review · Verified · Experienced 2026-07-14 ·

What made this experience great was how easy it was to place order

What made this experience great was how easy it was to navigate the page. ContactDirect handle the insurance part for my order which was fully covered by my issuance company, that never has happened when I place an order through my doctor's office. my order came within three days to my mail box.

B
Brooke · 1 review · Verified · Experienced 2026-07-10 ·

Great service great value

P
Pedro Velez · 2 reviews · Verified · Experienced 2026-07-10 ·

quick and Easy

M
Mike Vinson · 1 review · Verified · Experienced 2026-07-08 ·

Problem with the delivery address

Problem with the delivery address, maybe me or could have been shipped. A second order was promptly shipped out and arrived two days later.

S
Stella · 1 review · Verified · Experienced 2026-07-11 ·

Received product on time

Received product on time, authentic product at decent prices. Will shop again. Delivery within 5 days of ordering including verifying prescription.

M
Marquis Reeves · 1 review · Verified · Experienced 2026-06-30 ·

Super fast shipping and great prices

Super fast shipping and great prices. I needed my contacts before the 4th of July weekend and ContactsDirect was the only site that could make it happen! Thank you!!!

M
Matthew Hughes · 5 reviews · Verified · Experienced 2026-07-14 ·

just like what it says on the tin

H
Hilary Liston · 1 review · Verified · Experienced 2026-07-06 ·

Efficient Delivery

Always a good deal on contacts and fast delivery.

S
Susie · 1 review · Verified · Experienced 2026-07-11 ·

Contacts Direct made it easy to order…

Contacts Direct made it easy to order contacts and apply my vision insurance benefit to the order. I'm always amazed at how fast the shipment arrives too!