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Is Convert2 legit?
Convert2 (convert2.info) has a 3.8 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 74% rate it 4 stars or higher while 25% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the digital platform is exceptionally fast, streamlined, and very simple to navigate for completing quick document tasks without any hassle. People deeply appreciate the efficient conversion process, finding the interface completely self-explanatory and practical for managing their immediate needs successfully.
Some reviewers were not happy with unexpected monthly subscriptions occurring after they paid only a small initial fee for a single document conversion. Other users noted that crucial information regarding ongoing costs and recurring billings was entirely missing or not communicated clearly enough before finishing the transaction.
Auto-generated from all reviews of this business. For reference only.
Free advertisment is false and misleading. Incredibly frustrating. I downloaded my document, but it is not in my downlaods folder and it was not send to my email, so where is it? This is not an easy process and beyond frustrating
Reply from Convert22026-07-29
Dear LC,
Thank you for sharing your feedback — we'd like to look into this for you.
To locate your account, please email us at [email protected] and include the email address you used when subscribing, along with reference number LC413669.
Once we can verify your account, we'll get this resolved promptly.
— The Convert2 Team
Thank you so much for the feedback, Marcus! We're thrilled that you found Convert2 straightforward and easy to use. Your kind words mean a lot to us.
— The Convert2 Team
Doing a one time job, may never need this again. However, look at Adobe and ask how much bigger would their business be if they could get all the low hanging fruit, for $0.1 per compress. Think of how Apple sold music for one song at a time. Old telephone for $0.1 per call. Need to find a way that the infrequent customer will not be beaten by the heavy user that belongs on a monthly or quarterly plan, and there are no resale of the service. The task is not the hard part, it is not being beaten by folks in the market place. Partner with firm that can collect nickles and dimes and forward all that to you.
Reply from Convert22026-07-29
We're thrilled you found Convert2 helpful for your one-time job! Your insights about flexible pricing models are genuinely thought-provoking, and we appreciate feedback that helps us think bigger about serving users like you who may only need us occasionally.
— The Convert2 Team
CAUTION AT CHECKOUT. Paid for one-time use for $1.95, was immediately enrolled in subscription and charged monthly $49.90 without notification, whether it was an oversight on my part, or not disclosed is left for debate, but there are NO REMINDERS so read terms and proceed carefully; cancellation was an easy online process, and Customer Service was more than responsive to my concerns. Unfortunately, the unexpected subscription charges has clouded the fact that the tool was easy to use and very effective.
Reply from Convert22026-07-29
Dear HOLLY,
Thank you for sharing your feedback — we'd like to look into this for you.
To locate your account, please email us at [email protected] and include the email address you used when subscribing, along with reference number HOLLY094879.
Once we can verify your account, we'll get this resolved promptly.
— The Convert2 Team
Ease of use - for little money outlay, as I would use this service only about once a year. Great output. thank you.
Reply from Convert22026-07-28
Thank you, Chantal, for choosing Convert2! We're delighted that you found our service so easy to use and that the output met your expectations. We appreciate your kind words and hope Convert2 continues to serve you well whenever you need it.
— The Convert2 Team
First of all, the proposed service perfectly performed the expected service.
Then, further to a misunderstanding, I contacted them and was immediately responded in a friendly, professional and constructive manner.
I reacted to the answer which didn’t completely cover my initial claim reason.
Again their reaction fused in exactly the same way giving me full satisfaction.
This is how I would best explain the « Service » concept.
Great.
Thanks.
R.
Reply from Convert22026-07-23
Thank you, Raphaël, for taking the time to share this kind feedback. We're thrilled that Convert2 delivered exactly what you needed and that our team could support you so thoroughly when you reached out. Your words truly mean the world to us.
— The Convert2 Team
The only disappointment was that it is advertised as free. But when it is converted and before it can be downloaded you are asked to pay.
Reply from Convert22026-06-29
Thank you for sharing your feedback.
We're sorry to hear that the experience wasn't what you expected.
If you'd like, please feel free to contact us at [email protected]. We'd be happy to review your experience personally and do our best to help.
Kind regards,
The Convert2 Team