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Events & Entertainment

Costway

201 reviews

4.0201 reviews
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About Costway

Data updated
Website
costway.com
Category
Events & Entertainment
Location
United States · Fontana
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
80% (37/46)
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Is Costway legit?

Costway (costway.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 80% of negative reviews. Last updated 2026-08-12.

What people say

M
Mercy Bogere · 1 review · Verified · Experienced 2026-06-20 ·

The item was so cute 🥰🤭

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

J
Janet Gardner · 4 reviews · Verified · Experienced 2026-06-27 ·

My kitchen chairs are very nice

My kitchen chairs are very nice. But they are not so easy to put together. The seat especially. Maybe a little video of how to attach the seat would be very well received.

Reply from Costway2026-07-14

Dear customer, Thank you for being so honest with us! We're happy you love the chairs, and we completely understand that assembly can be frustrating. Your video idea is excellent, and we will feedback this. We hope the chairs bring you joy for years to come! Kind regards. Costway inc.

T
Teri · 2 reviews · Verified · Experienced 2026-06-27 ·

Great communication

Great communication. Great product for the price.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

L
Lessly Ferreira · 1 review · Verified · Experienced 2026-06-19 ·

The water hose are terrible

The water hose are terrible They come apart once you turn on the water. Cheaply made

Reply from Costway2026-07-14

Dear customer, Thank you for sharing your feedback with us, and we're truly sorry to hear about the issues you're experiencing. We’ve just sent you an email to address your concerns personally. Could you please also provide us with a short video showing the issue? This will help us better understand the problem and assist you more effectively. We're committed to making this right and will do our best to find a solution as quickly as possible. Thank you for your patience, and we look forward to helping you resolve this Best regards, Costway Inc.

B
Beth Weber · 1 review · Verified · Experienced 2026-06-20 ·

Price was reasonable

Price was reasonable. Shipped in a timely manner

Reply from Costway2026-07-14

Dear customer, Thank you for your kind review! We work hard to keep our prices competitive while ensuring every order ships out promptly. It's wonderful to know we delivered on both fronts for you. Enjoy your purchase! Kind regards. Costway inc.

R
RALPH · 1 review · Verified · Experienced 2026-06-27 ·

Great product

Great product, fast delivery and good communication.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

M
Manda Witkowski · 2 reviews · Verified · Experienced 2026-06-18 ·

Better than expected!

From start to finish, the ordering process was quick and easy. My 4 bar stools arrived quickly and they are gorgeous! Great quality and the price had everyone beat!

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

s
shere Kareem · 7 reviews · Experienced 2026-07-10 ·

Costway had great prices!

Costway had great prices. I have made several purchases and I am happy with each one. No problem with delivery. They are associated with Capital One Shopping which offers additional savings.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

C
Carol · 1 review · Verified · Experienced 2026-06-26 ·

Great Service and Great Product

My table and chairs arrived when promised and looked exactly like the online picture. I had some problems with delivery from Fed Ex but your customer service was very helpful in solving it.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

M
MATTHEW · 2 reviews · Verified · Experienced 2026-06-26 ·

A+++

Great prices. Fast shipping.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

K
Kristy Grinter · 2 reviews · Experienced 2026-07-10 ·

Not worth it

Postage was quick. The item its self, is unstable. When putting it together you hear the CHIPBOARD cracking, and screws constantly want to go in on a angle. Then you have the issue of backing board, no support and is bowed. Then there us the issue of doors not meeting. I dont recommend this product

Reply from Costway2026-07-13

We are unable to find relevant orders in the system and can not reach you out for the time being. Would you be willing to provide more detailed order information and forward your concern as well as the order number to [email protected]? We will try to solve the problem for you as soon as possible. Thank you Kind regards Costway inc.

S
Snow Reed · 2 reviews · Verified · Experienced 2026-06-22 ·

Excellent experience

Excellent experience! My order was delivered promptly and in great condition. Thank you!

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

D
Deborah · 10 reviews · Verified · Experienced 2026-06-19 ·

This is solidly made

This is solidly made, I justneeded to adjust my towel underneath my legs for comfort, otherwise it is a great product

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

R
Rosemary Figel · 1 review · Verified · Experienced 2026-06-26 ·

Very happy with my chairs

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

R
Rosemary Avenarius · 1 review · Verified · Experienced 2026-06-26 ·

The purchase was easy and tracking was…

The purchase was easy and tracking was solid. Any questions were answered quickly by their service department. The frame was easy to assemble with clear instructions. Will definitely use Costway again.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

K
Kim Smith · 1 review · Verified · Experienced 2026-06-26 ·

Love my table but holes for screws had…

Love my table but holes for screws had to be drilled out better

Reply from Costway2026-07-13

We will contact the customer service to solve the problem for you as soon as possible. Kind regards. Costway inc.

A
Anthony · 2 reviews · Verified · Experienced 2026-06-19 ·

Very fast shipping

Very fast shipping. The golf clubs are really nice after playing with them for a bit. Highly recommend.

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

D
Debra Shade · 1 review · Verified · Experienced 2026-06-19 ·

I love my air conditioner

I love my air conditioner. I come home and put the ice box in and turn it on. And I'm very comfortable. Debra

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.

C
Cheryl Davis · 1 review · Verified · Experienced 2026-06-26 ·

DOESN’ T work as stated on your website …

The item only lowered the temperature in my small bedroom 3 degrees over a 3 hour period running constantly. I live in a small 2 bedroom apartment so I keep it in my bedroom with the door closed and it never got to the set temperature of 72 degrees and it’s been 5 days and I haven’t I’ve called 3 times in a week and a half because I’d like to send it back and they keep saying give us 24 hours.

Reply from Costway2026-07-14

Dear customer, We're very sorry to hear about your experience, and we completely understand why you'd want to return the unit. Our team has been tracking your case, and we're currently reviewing your return request. We appreciate your patience—we know that's been frustrating. We're committed to making this right for you and will follow up within this issue. Thank you for bearing with us. Kind regards. Costway inc.

L
Lorin Holm · 4 reviews · Experienced 2026-07-03 ·

Super product

Reply from Costway2026-07-13

Thank you very much for your praise. We are dedicated to providing better products and services to our users. Welcome back to our website again. Kind regards. Costway inc.