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Events & Entertainment

Costway

201 reviews

4.0201 reviews
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About Costway

Data updated
Website
costway.com
Category
Events & Entertainment
Location
United States · Fontana
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
80% (37/46)
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Is Costway legit?

Costway (costway.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 80% of negative reviews. Last updated 2026-08-12.

What people say

D
Donna Painter · 2 reviews · Verified · Experienced 2026-06-24 ·

Came quickly and assembly was easy.

Reply from Costway2026-07-17

Thank you so much! We’re so glad your order arrived quickly and that assembly was easy. We really appreciate your feedback and your support! Kind regards Costway inc.

S
Stephanie Barker · 4 reviews · Verified · Experienced 2026-07-09 ·

Easy purchase

Easy purchase. Rapid delivery.

Reply from Costway2026-07-17

Thank you so much! We’re happy to hear your purchase was easy and your delivery was quick. We truly appreciate your support and hope to serve you again soon! Kind regards Costway inc.

J
James · 2 reviews · Verified · Experienced 2026-07-16 ·

Arrived sooner than expected. Easy purchase process online.

The selection of my mini-split system was smooth and easy to follow. I have not installed it yet, so I will review again once completed. At this time I expect this unit to work well as it is backed with good warranty.

Reply from Costway2026-07-17

Thank you so much for your thoughtful review! We’re glad to hear your order arrived sooner than expected and that the online purchase process was smooth and easy. It’s great to know selecting your mini-split system was simple to follow as well. We really appreciate your trust in us and look forward to hearing your thoughts again after installation. Thanks again for your support! Kind regards Costway inc.

G
Glenda Stidham · 1 review · Verified · Experienced 2026-07-09 ·

Quick and fast service.

Reply from Costway2026-07-17

Thank you so much! We’re glad you were happy with the quick service. We really appreciate your support! Kind regards Costway inc.

C
Caitlin D · 1 review · Verified · Experienced 2026-06-24 ·

Ordering was easy

Ordering was easy, delivery was quick and the water bounce house is great quality!

Reply from Costway2026-07-17

Thank you so much for the wonderful review! We’re so happy to hear ordering was easy, delivery was quick, and that you’re pleased with the quality of the water bounce house. We truly appreciate your support and hope it brings lots of fun! Kind regards Costway inc.

S
Sherry Ramirez · 1 review · Verified · Experienced 2026-07-09 ·

Fast service and great quality and price

Reply from Costway2026-07-17

Thank you so much! We’re so glad you were happy with the fast service, quality, and price. We truly appreciate your support and kind words! Kind regards Costway inc.

M
Michael Redding · 1 review · Verified · Experienced 2026-06-24 ·

The design is really quiet & comfort

The design is really quiet & comfort, delivered faster

Reply from Costway2026-07-17

Thank you so much for your feedback! We’re glad to hear you’re happy with the quiet, comfortable design and the fast delivery. We truly appreciate your support and hope you continue enjoying your purchase! Kind regards Costway inc.

C
Cheryl W · 11 reviews · Verified · Experienced 2026-06-24 ·

Your price beat Home Depot prices

Your price beat Home Depot prices, shipping was free and fast with a better return policy.

Reply from Costway2026-07-17

Thank you so much for your great review! We’re thrilled to hear our pricing, free fast shipping, and return policy stood out to you. We truly appreciate your support and are so glad we could provide a better overall experience! Kind regards Costway inc.

B
Barbara Frizzell · 2 reviews · Verified · Experienced 2026-07-09 ·

Wrong item received

I placed an order and they shipped the wrong stuff . Now I have to have it picked up and replaced . Not a happy camper . Good thing I didn’t need the item in a hurry .

Reply from Costway2026-07-17

Dear customer, We regret for the inconvenience caused by receiving the wrong item. We completely understand your frustration. We will remind our warehouse team to double‑check orders before shipping to avoid such errors in the future. Thank you for your cooperation in returning the incorrect product. We will continue to handle your case and arrange the replacement as quickly as possible. Kind regards Costway inc.

C
Courtnee Lunsford · 1 review · Verified · Experienced 2026-06-24 ·

Fast delivery, great product

Product arrives faster than expected and was exactly as described!

Reply from Costway2026-07-17

Thank you so much! We’re thrilled to hear your product arrived faster than expected and was exactly as described. We really appreciate your support and your kind feedback! Kind regards Costway inc.

N
Noel Preston · 2 reviews · Verified · Experienced 2026-07-09 ·

easy buying process

Reply from Costway2026-07-17

Thank you so much! We’re glad to hear the buying process was easy. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

M
Minerva Oviedo · 2 reviews · Verified · Experienced 2026-06-23 ·

Great product my mini washer n spinner

Great product

Reply from Costway2026-07-17

Thank you so much! We’re so glad you’re happy with the product. We really appreciate your support! Kind regards Costway inc.

D
Daniel Fernandez · 1 review · Verified · Experienced 2026-07-09 ·

Product is very easy to install and…

Product is very easy to install and works well, no problem.

Reply from Costway2026-07-17

Thank you so much for your feedback! We’re happy to hear the product was easy to install and is working well for you. We truly appreciate your support! Kind regards Costway inc.

C
Catharine Cyr · 1 review · Verified · Experienced 2026-06-22 ·

Love the practicality! Arrived on time and as promised

Love the practical

Reply from Costway2026-07-16

Dear customer, Thank you for your kind review! We're so glad you love the practicality of the product and that it arrived on time, just as promised. Your satisfaction means a lot to us. Enjoy your purchase, and we hope to serve you again soon! Kind regards, Costway inc.

J
Joshua · 2 reviews · Verified · Experienced 2026-07-11 ·

My umbrella was damaged when it arrived…

My umbrella was damaged when it arrived and I contacted the chat support about the damage on Saturday July 11th. I was told that I would hear back from someone in 1-2 business days, but have yet to hear from anyone. Today is Wednesday the July 15th. Joshua

Reply from Costway2026-07-16

Dear customer, Thank you for bringing this to our attention, and we are very sorry for the delay in getting back to you. We completely understand your frustration. That is not the level of service we aim to provide, and we sincerely regret for the inconvenience. We have already reached out to our team and asked them to contact you as soon as possible today to resolve the umbrella damage issue. Please rest assured that we will make this right for you. Thank you for your patience and understanding. Kind regards, Costway inc.

J
Janet · 1 review · Verified · Experienced 2026-06-23 ·

Missing part was sent no problem.

Missing part was sent no problem. The original purchase was received super fast. Product was packaged safely with lots of styrofoam. Customer service did a great job about the missing part.

Reply from Costway2026-07-16

Dear customer, Thank you for your review! We're glad to hear that your original order arrived super fast and was packaged safely. We also appreciate your kind words about our customer service – it means a lot to us that we could quickly resolve the missing part issue for you. Your satisfaction is our priority. Enjoy your purchase, and we hope to see you again soon! Kind regards, Costway inc.

H
Howard Hanna R · 1 review · Verified · Experienced 2026-07-08 ·

Great product

Great product, fast shipping

Reply from Costway2026-07-16

Dear customer, Thank you for your kind review! We're so glad you love the product and that shipping was fast. Your satisfaction means a lot to us. We hope to serve you again soon! Kind regards, Costway inc.

C
Carol Rape · 1 review · Verified · Experienced 2026-07-11 ·

Product as expected & arrived in a…

Product as expected & arrived in a timely manner.

Reply from Costway2026-07-16

Dear customer, Thank you for your review! We're glad to hear that the product met your expectations and arrived on time. We appreciate your support and hope to see you again soon! Kind regards, Costway inc.

J
Julian Velasco · 1 review · Verified · Experienced 2026-07-08 ·

Excellent customer service

Reply from Costway2026-07-16

Dear customer, Thank you so much for your kind words! We're truly delighted to hear that you had an excellent experience with our customer service team. Providing the best support possible is always our goal, and your feedback means a lot to us. If you ever need anything in the future, please don't hesitate to reach out – we're always here to help! Thank you for choosing us, and we hope to serve you again soon! Kind regards, Costway inc.

P
Paul M Cyr · 1 review · Experienced 2026-07-15 ·

I bought a mini-slipt and tires for my…

I bought a mini-slipt and tires for my Johndeer Tractor. Everything was of great quality and great service. I will continue to buy for sure!!!

Reply from Costway2026-07-16

Dear customer, Thank you for your fantastic review! We're so glad to hear that the mini-split and tires for your John Deere tractor met your expectations in both quality and service. Your continued trust and support mean the world to us – and knowing that you'll be coming back is the best compliment we could ask for! We look forward to serving you again soon! Kind regards, Costway inc.