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Home & Garden

Covers&All

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199 reviews

3.7199 reviews
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About Covers&All

Data updated
Website
coversandall.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
199 reviews
Replies to negative
100% (58/58)
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About this business

Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99

Written by the business, not verified by us.

Is Covers&All legit?

Covers&All (coversandall.com) has a 3.7 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-06.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently mention that the custom covers are extremely durable and designed to fit outdoor furniture and equipment perfectly. People also appreciate the collaborative design process, noting that staff routinely reach out to confirm precise measurements before production begins. Buyers often note the excellent weather protection and reliable performance provided by these tailored items. Some reviewers were not happy with extended delivery times, mentioning that orders took several weeks or even months to arrive. A few other people also felt that customer support was difficult to reach and struggled to provide helpful assistance when problems arose.

Auto-generated from all reviews of this business. For reference only.

What people say

A
Andrea Greene McDougal · 1 review · Experienced 2026-06-19 ·

I have ordered several covers for my…

I have ordered several covers for my outdoor furniture and have never been disappointed. Orders come quickly and the covers are so well made. Quality is top notch! And the price is fantastic! Highly recommended to all!!!

Reply from Covers&All2026-06-19

Hi Andrea, thank you for your continued support! We're delighted to hear that you've been happy with the quality, craftsmanship, and value of our outdoor furniture covers. Your recommendation means a lot to us, and we truly appreciate your trust in our products. We look forward to serving you again in the future!

R
Rick Roline · 1 review · Experienced 2026-04-15 ·

Patio Furniture Cover

The cover we ordered was perfectly sized and of quality material. Great communication from the Covers & All company with on-time completion.

Reply from Covers&All2026-06-19

Hi Rick, Thank you for your wonderful feedback! We’re delighted to hear that your cover fit perfectly and met your expectations in terms of quality. It’s also great to know that our communication and timely completion contributed to a smooth experience. We truly appreciate your support and thank you for choosing Covers & All!

G
Getintolife · 3 reviews · Experienced 2026-06-15 ·

Is there 0 stars?

By far, hands down, the biggest scam company I have ever dealt with. Company has delayed my order 3 times over the past month, changed my apparent delivery date 3 times, hung up on me on the phone and through live chat, and refuses to give a refund, stating product is in production. Stay as far away from this company as u can, they are not in Canada, and showboating as such, when they are using sweatshops in India, and if it ever arrives, will probably be as bad in quality product as their customer (lack of) service has proven to be, no cushion inserts, no refund, and out of pocket $380. Update…. after many complaints, I received a message that they will issue -a refund for the product I ordered but never received.

Reply from Covers&All2026-06-19

Dear Customer, We sincerely apologize for your experience and regret the inconvenience caused. Kindly email us at [email protected] along with your order details so our team can thoroughly review the matter and assist you with an appropriate resolution at the earliest.

R
Robert Owens · 1 review · Experienced 2026-06-15 ·

If I could give -1 I would

If I could give -1 I would. Their designers are mathematically challenged and can't decipher elementary measurements and design. Their "24x7" support team speaks and understands very little English. They made commitments for delivery dates, missed them and then failed to follow up or assist with resolving the issue. Constant misrepresentations and failure to follow up.

Reply from Covers&All2026-06-19

Hi Robert, We sincerely apologize for your experience and regret that we fell short of your expectations. We understand your concerns regarding the design, communication, and delivery delays. This is certainly not the experience we aim to provide. Your feedback is important to us and has been shared with the concerned team for review and improvement. We appreciate you bringing this to our attention.

S
Steven Johnson · 1 review · Experienced 2026-06-12 ·

Followed the directions for the…

Followed the directions for the dimensions for an atv winch cover. Mine is a completely different mount and is on a boat. I really didn't think it would fit but I was wrong. Fits perfectly!

Reply from Covers&All2026-06-19

Hi Steven, thank you for your feedback! We're delighted to hear that the cover fit perfectly, even with your unique boat-mounted setup. It's great to know that following the measurement instructions helped achieve the right fit. We truly appreciate your support!

g
glenn vermoch · 1 review · Experienced 2026-06-15 ·

Skylight shades are well made from…

Skylight shades are well made from quality material. Workmanship was high quality as well.Customer service is great, all questions answered, account and discounts verified quickly. Shipping was a bit slow, but no big deal Ordered 2 more shades. Thanks

Reply from Covers&All2026-06-19

Hi Glenn, Thank you for your wonderful feedback! We’re delighted to hear that you were pleased with the quality, workmanship, and overall experience with our skylight shades. It’s especially rewarding to know our customer service team was able to assist you promptly. We appreciate your understanding regarding the shipping timeline and are truly grateful for your continued trust, especially with your additional order. Thank you for choosing us!

S
Steve Domingues · 9 reviews · Experienced 2026-06-17 ·

1-Star Review

1-Star Review – Extremely Disappointing Experience If I could give zero stars, I would. I strongly recommend avoiding this company. We placed our order in early May and paid extra for expedited shipping with an expected delivery date of May 11, 2026. We were preparing for several backyard entertaining events and purchased these covers specifically to update our outdoor space in time for those gatherings. More than a month later, we still do not have our order. What has been most frustrating is not just the delay, but the lack of consistent communication and accountability. We have received multiple explanations, including: • Waiting on production • Production backlog • Waiting for dispatch • Waiting on the carrier • Shipping in 3–5 days • Additional unspecified delays Each update seems to contradict the previous one, and none have resulted in actual shipment of our order. We have requested to speak with a supervisor or manager on three separate occasions and have yet to receive a call or meaningful escalation. Instead, we continue to receive generic email responses asking for more patience. The company acknowledged on June 3 that the order was already fabricated and would ship within 3–5 business days. More than a week later, there was still no shipment, no tracking number, and no proactive communication. At this point, the issue is no longer simply a delayed order—it is a customer service failure. We paid in full, paid for expedited shipping, missed planned events, and have spent weeks trying to obtain accurate information. Customers deserve honest communication, realistic delivery commitments, and access to management when issues arise. Unfortunately, our experience has been the exact opposite. This is an amateur operation. Very disappointed.

Reply from Covers&All2026-06-18

Hi Steve, We sincerely apologize for your experience. As per the latest update, your order has been canceled, and a full refund request has been initiated. We regret the delays and inconvenience caused and appreciate the opportunity to review your feedback.

J
Jude Davies · 2 reviews · Experienced 2026-06-01 ·

They delivered!

I told them what I wanted. They delivered. All happened quickly. The cover is perfectly water proof (and we’ve had some bonkers summer storms), and fits exactly.

Reply from Covers&All2026-06-18

Hi Jude, Thank you for your wonderful feedback! We're delighted to hear that everything was delivered exactly as expected and in a timely manner. It's great to know the cover fits perfectly and is performing well, even through heavy summer storms. We truly appreciate your support and thank you for choosing us!

C
Chris Gilpin · 1 review · Experienced 2026-06-17 ·

Ordered 2 chair covers and was told…

Ordered 2 chair covers and was told that it would be delivered June 17. Once June 17th arrived - no covers. Called support (waited on hold for a long time) and they informed me there was a production delay (no indication of this on the website or via email). I was relying on these covers for a planned trip and now I am out of luck, and when requesting a refund they kept putting me on hold (ended up giving up and hanging up). Not sure if I'll get the refund or ever get the product. BUYER BEWARE,

Reply from Covers&All2026-06-18

Hello Chris, we are sorry for the inconvenience caused to you. We certainly understand your concern, and our team has canceled the order and initiated a full refund request for the same. Moreover, we truly appreciate your feedback and will certainly take it into consideration to help improve our customer experience.

K
Katie Long · 1 review · Experienced 2026-06-11 ·

Kind of Disappointed.

Customer service was fantastic. Site was easy to navigate. However, we measured our cushions 3 times and still the covers are too big which makes it look very sloppy. We wanted the waterproof covers but it looks more like something you would take off to preserve your actual cushions and covers, not necessarily something you would want to sit on. I feel so disappointed!

Reply from Covers&All2026-06-18

Hi Katie, We sincerely apologize for the inconvenience caused to you. Our team has reached out to you for more details. We are currently awaiting your response to provide further assistance.

D
David Suminski · 13 reviews · Experienced 2026-06-04 ·

Great Company

Great Company , the Quality, Craftsmanship and prices for Custom orders is unmatched

Reply from Covers&All2026-06-17

Hey David! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

G
Gordon Gibb · 1 review · Experienced 2026-06-01 ·

Quick turnaround on a custom order

Quick turnaround on a custom order, and a high quality product. Looks and feels great, is holding up to the elements well thus far.

Reply from Covers&All2026-06-16

Hi Gordon, thank you for taking the time to share your feedback. We're delighted to hear that you're happy with the quick turnaround, the quality of your custom order, and that it's holding up well to the elements. We truly appreciate your support and hope you continue to enjoy your product for years to come.

L
Lynn Chonko · 2 reviews · Experienced 2026-06-10 ·

Photos help!

Communication and repeated measurements ensured a perfect fit. Expected a thicker fabric, but main concern is durability in the hot SC sun.

Reply from Covers&All2026-06-16

Hi Lynn, Thank you for your feedback! We're glad to hear that the communication and measurement process helped ensure a perfect fit. We appreciate your comments regarding the fabric and would like to assure you that our materials are selected for outdoor use and durability. We hope the cover serves you well in the South Carolina sun for years to come. Thank you for choosing us!

S
Sara Attebury · 1 review · Experienced 2026-06-15 ·

Poorly made and not waterproof as stated

The covers came with tons of threads coming loose, and makes it really hard to zip. I reached out to customer service and they offered to give me a store credit, why would I want to buy something else from this company, when the first one was so poorly made? And then, to make matters even worse, I paid for the upgraded fabric that's supposed to be waterproof, I had my first rain with the covers last night, the mattresses inside are completely soaked. Buy your products elsewhere.

Reply from Covers&All2026-06-15

Hi Sara, We sincerely apologize for the inconvenience caused to you. As per the latest update, our team had processed a replacement for the cover with a different fabric. We hope the issue is now resolved.

P
Perry Flemmen · 3 reviews · Experienced 2026-06-15 ·

Took forever to get the design…

Took forever to get the design approved. Finally was in production with a delivery date. Didn’t show, called and was told they were too busy. Why send me a delivery date? Agent hung up. Employ a call center located in America, please!

Reply from Covers&All2026-06-16

Hello Perry, we sincerely apologize for the delay with your order. Please be assured that we have forwarded your concern to the production team and requested that the order be expedited and shipped as soon as possible. You will be notified with the tracking details once the order has been dispatched. We truly appreciate your feedback and will certainly take it into consideration as we continue working to improve the customer experience.

L
Lisa Barooshian · 1 review · Experienced 2026-06-15 ·

Fits great

Fits great - custom, hard to fit measurements! Looks terrific.

Reply from Covers&All2026-06-15

Hi Lisa, Thank you for your wonderful feedback! We're delighted to hear that the custom cover fit perfectly despite the challenging measurements and that you're pleased with how it looks. We truly appreciate your support and look forward to serving you again in the future.

b
bobbiemars · 2 reviews · Experienced 2026-06-15 ·

The covers fit perfectly and quality is…

The covers fit perfectly and quality is great.

Reply from Covers&All2026-06-15

Dear Customer, Thank you for your feedback! We're delighted to hear that the covers fit perfectly and that you're pleased with the quality. We truly appreciate your support and look forward to serving you again in the future.

S
Sindy Preger · 2 reviews · Experienced 2026-06-14 ·

BUYER BEWARE

BUYER BEWARE! I placed an order from Canada for 3 seat cushions on April 28, 2026 and was told it would be delivered May 18. It has been a month and I have been calling customer service every week since then. The company runs an off-shore call centre and their reps read from a script - oh so sorry for the inconvenience, we have more orders than we can handle, it is in last stage of production and will be shipped next week. Still waiting for the 15% discount as compensation for delayed shipment. Today they told me it will be shipped within 48 hours, from INDIA! All their work comes from India, NOTHING is manufactured in North America. So disappointing and a waste of time and energy. I would never have ordered had I known this would be the process.

Reply from Covers&All2026-06-16

Hello Sindy, we are sorry for the delay with your order. Due to a higher volume of orders than forecasted, our production team is currently experiencing delays, and we sincerely apologize for the inconvenience caused. Please be assured that we have forwarded your concern to the production team and requested that your order be expedited and shipped as soon as possible. You will be notified with the tracking details once the order has been dispatched. Also, please be assured that the 15% discount has already been processed from our end. Additionally, all of our products are manufactured in India, and this information is available on our website for customers' reference. We truly appreciate your feedback and will certainly take it into consideration as we continue working to improve the customer experience.

S
Steve Schmidt · 1 review · Experienced 2026-05-11 ·

Overall the experience of purchasing a firewood cover

Overall the experience of purchasing a firewood rack cover was good. Material is great and good quality. Only issue is the depth. I provided the depth as 16" however many pieces of my firewood are longer then that so the cover has a very tight fit. With that I don't expect the zipper for the flap to last long.

Reply from Covers&All2026-06-01

Hi Steve, Thank you for your feedback. We're glad to hear you're pleased with the quality of the material and your overall experience. We appreciate your comments regarding the fit and zipper. Since the cover was made to the dimensions provided, longer firewood pieces may result in a tighter fit. Thank you for sharing your experience and valuable feedback.

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