Buy Online Patio Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Coversandall. 15% Off Plus FREE SHIPPING on Orders Over $99
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Is Covers&All legit?
Covers&All (coversandall.com) has a 3.7 out of 5 rating on OK.one, based on 199 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 66% rate it 4 stars or higher while 26% give 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-06.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the custom covers are extremely durable and designed to fit outdoor furniture and equipment perfectly. People also appreciate the collaborative design process, noting that staff routinely reach out to confirm precise measurements before production begins. Buyers often note the excellent weather protection and reliable performance provided by these tailored items.
Some reviewers were not happy with extended delivery times, mentioning that orders took several weeks or even months to arrive. A few other people also felt that customer support was difficult to reach and struggled to provide helpful assistance when problems arose.
Auto-generated from all reviews of this business. For reference only.
I just found out there is no return/refund . I was shocked to find out this was blue when I opened it. I thought I ordered black. This will look like a horrible on my pergola. I have no other use for this $300 tarp.
Reply from Covers&All2026-08-17
Hi James, We sincerely apologise for the confusion regarding the colour of your cover and understand your concern.
As per the latest update, our team has offered you a replacement cover in black to resolve the issue. We hope this provides a suitable solution and ensures you receive a cover that meets your expectations.
Please let us know if you would like us to proceed with the replacement.
I made a last minute change to my custom cover and accommodated me with no issues.
Reply from Covers&All2026-08-17
Hi Greg, Thank you for your kind feedback! We’re delighted to hear that we were able to accommodate your last-minute change without any issues. We truly appreciate your support and are pleased we could help.
Easy to order with understandable measuring instructions, good quality product, and a fair price.
Reply from Covers&All2026-08-17
Hi John, Thank you for your excellent feedback! We’re delighted to hear that you found the ordering process easy, the measuring instructions clear, and the product to be of good quality at a fair price. We truly appreciate your support!
Measuring was SO easy with the Covers & All diagram. It was also great to have them send a mockup so I could confirm the measurements. I had spent so much time scouring the internet for a cover to fit, I wish I had known about Covers & All from the beginning. I didn't think custom made covers would be affordable or I would have started my search there!
Reply from Covers&All2026-08-17
Hi Melisa, Thank you for your wonderful feedback! We’re delighted to hear that you found the measuring guide easy to follow and appreciated being able to review the mockup before production. It’s great to know you’re happy with the fit and value of your custom cover. We truly appreciate your support!
I have an odd shaped sofa on our back patio that really needed a cover. It's not truly "outdoor" furniture, so I was unable to find anything premade that would fit. With Covers&All I just gave the dimensions of the sofa and in a reasonable amount of time received a high quality product that completely covers my sofa! I couldn't be more pleased!!
Reply from Covers&All2026-08-17
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The original instructions to locate the zippers was misleading. I had made a call to confirm where to direct the placement of the zippers and was dismayed they were on the wrong side. When I notified Covers and All they worked us to rectify the issue with replacement cushions. 👍👍
Reply from Covers&All2026-08-17
Hey Dan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Be very care full in opening your purchases it is packed very very well
I received my purchase and it was very very well packaged . I have not yet opened the cover to see how it fits my BMW but will this weekend or 1st of the week.
I will advise the condition when I see it in place.
Thanks
Reply from Covers&All2026-08-17
Thank you for your feedback, David! We’re glad your order arrived safely and well-packaged. We hope the cover is a perfect fit for your BMW and look forward to hearing how it looks once in place.
It was very easy to order from Covers&All.
I entered the dimensions of the cushion, and within a month I had the new cushions on my porch swings.
The color match was almost perfect.
The material is sturdy, and resists water and staining as well as can be expected.
The cushion material is thick and comfortable. There are ties on each end of the cushion cover to tie it to the swing.
For 2, 5’ long cushions, I spent about $95 each.
I would definitely recommend Covers&All for a new or replacement cushion.
Reply from Covers&All2026-08-17
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered a long bench cover with included foam insert and it was perfect. Workmanship was great. Pipping and ties were very well added. Sunbrella fabric in blue exceeded my expectations. Highly recommended company. Would use them again.
Reply from Covers&All2026-08-17
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Professional , timely, and committed to excellence. Measurements were sent to me to double check the specifications for my vehicle. They followed up to insure accuracy and delivered a perfect product that is well made and exacting in fit. I thank you very much for a product that should last a lifetime.
Reply from Covers&All2026-08-17
Hey Ron! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good product so far. Met expectations. Delivery was flawless.
Reply from Covers&All2026-08-17
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This company does outstanding work and produces quality products in a timely fashion! We ordered a custom made cover for an outdoor chair 2 years ago and it is still holding up great. So much so that when we just purchased a new chair for the patio, we immediately went back to the Covers&All website and ordered a duplicate cover for the new chair!
Reply from Covers&All2026-08-17
Thank you for choosing us again! We’re delighted to hear your original cover is still going strong after two years. Your continued trust means a lot to us, and we truly appreciate your support!
I placed an order for £1,100 of custom made covers on the 21st June for a delivery date of the 6th July, I had purchased the furniture already and was waiting to put outside, I contacted customer service on the 7th July and said I had not received and they assured me it would be with me on the 14th July, nothing received, I contacted them again and they apologised and offered me a 10% discount and said they would be with me on the 21st July, nothing received, I was then contacted on the 24th July to say my order was about to go in to production and they had some questions, they said they had been so busy, absolute waste of time it would have been another 3 weeks until delivery I cancelled the order and have gone else where. I do not recommend this company, terrible!
Reply from Covers&All2026-08-17
Hi Mr. Madigan, We sincerely apologize for the delays and poor communication you experienced with your order. The original delivery commitment was not met, followed by further assurances that were also not fulfilled. We fully understand why you ultimately cancelled your order and chose to purchase elsewhere.
This fell well below the standard of service we expect to provide, and we are truly sorry for the inconvenience and upset caused. Your feedback has been taken seriously and will be reviewed internally.
Have 2 outdoor wicker like couches. The structure under the cushions is steel bands that have been breaking off from the frame. I measured out the approximate 80 x 20 and got reinforced edges and grommets every 6 inches. Product fit perfect, couch is more comfortable than ever. Quality appears to be very good. Hope it holds up but no reason to think it won't.
Reply from Covers&All2026-08-17
Hey Brain! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really great product and great company. I used them previously for outdoor furniture and everything was perfect. I just ordered a grill cover & they ask for measurements for the left and right side and the grill portion but not the total measurement which I just realized was an additional 5 inches due to 2 1/2 in on each side of the grill portion. The cover fit, thanks to Covers & all adding a few inches but it barely fit and is stretched making it not look custom anymore. I think an improvement would be to ask for this measurement too as the 3 measurements did not add up to the total measurement
Reply from Covers&All2026-08-17
Hey Samantha! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you, David, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
From start to finish, the process was easy, precise, the communication was excellent and the outdoor side burner cover I ordered fits perfectly! They really cared that they got it right. Thank you!
Reply from Covers&All2026-08-17
Hey Holly! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I placed my custom order for Cover Rite material for my 3 pieces of patio deck furniture for protection in all kinds of weather. The fit, based on numerous questions from Covers&All is very good. The appearance is good. The workmanship is very good. HOWEVER, the covers have been on my furniture for a couple of weeks maximum and endured light rain last night. My covers are NOT waterproof. My towels and cushions were WET this morning and the underside of the covers had water drops on them. I am DISAPPOINTED since we bought these covers to protect our furniture in all kinds of weather, including snow. I am afraid that in Colorado weather, the freezing and thawing of snow will ruin the covers, but more importantly ruin my furniture!
Reply from Covers&All2026-08-17
Hello Lynn, we sincerely apologize for the inconvenience caused to you. As we can see, our team has contacted you to verify the details, and at this time, you have not identified any leakage issue through the cover or seams.
If you have any further questions or concerns, please feel free to reply to the same email, and our team will be more than happy to assist you.
Thank you, Brian, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I have tried multiple times to contact Covers and all with a question. They don't pick up the phone, it hangs up on you. THey re-direct you to the chat on the site but there isn't a chat function. I have filled out the contact form multiple times trying to convey that I have an urgent question but I have received no response. I wonder how you talk to anyone with a warranty issue? (not that I have one - I'm trying to buy something!)
Reply from Covers&All2026-08-14
Hello Laynie, we are sorry for the inconvenience caused to you. Regarding the warranty concern, you can refer to the Covers&All FAQ section and find the details under “Warranty.”
Moreover, if you would like to file a warranty claim as per the terms, you can raise a concern through your Covers&All account whenever you have a warranty-related issue, and our team will be more than happy to assist you further.
We will also surely consider your feedback to help improve the customer experience.
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