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Home & Garden

Craft Cuts

Claimed

200 reviews

4.9200 reviews
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About Craft Cuts

Data updated
Website
craftcuts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
3 reviews
Replies to negative
20% (1/5)
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About this business

Letters and shapes from Craft Cuts are precision cut to your specifications, creating unique pieces, and sent promptly so you can start decorating. Our customer service team is not only friendly, but also creative with strong graphic design skills. Tell us what unique project you are working on and we will help you get custom made lettering to fit perfectly. Contact: 800.721.0566 or [email protected]

Is Craft Cuts legit?

Craft Cuts (craftcuts.com) has a 4.9 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 20% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

Poor customer service

Poor customer service. I spoke with a rep from the company before placing the order. I expressed concern about needing a product shipped to me by a certain date. The rep calculated a timeframe for production, shipping and delivery that I agreed to, then the item was not delivered according to the timeline that the rep communicated. I would have paid a rush fee if I thought that the timeline was not feasible. I requested a refund and a different company rep was not willing to accept responsibility for the miscommunication on their company's end. I needed the product that I ordered, delivered by a certain date. The order arrived too late. I'll never patronize Craft Cuts again, and I would advise that you pay a rush fee if you do, because they dropped the ball on my delivery.

AMAZING!!

LOVEEEE how our name cut out turned out!!! I had no idea what size to order for my nursery so we emailed support. They made us a mockup of exactly what size would look great on our wall and made it to scale so we could see it before it was made. Once we got that all squared away and ordered there was a super quick turnaround between ordering and receiving which is always the best. Would definitely order from them again. Loved it so much!

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