Hobbies & Crafts

Crafthub

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102 reviews

★★★★★

1.8102 reviews

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About Crafthub

Data updated 2026-09-03

Website: crafthub.nl
Category: Hobbies & Crafts
Location: United States
Status: Unclaimed
Last 12 months: 21 reviews
Replies to negative: 80% (66/82)

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crafthub.nl

About this business

Craft Hub was founded in 2019 by Isabelle and Pierre, parents of three kids in Montreal, Canada. Craft Hub is the answer of a very important question for parents: “How can we find creative and fun activities to recommend our kids to play”? Especially in a world where kids are so easily confronted with video games portals. Isabelle and Pierre thus came up with the idea to create a store that would provide games enhancing the creativity of their loved ones. While the store initially targeted kids, adults progressively became the main customers of the store as they do were looking to satisfy their quest for creativity. After all, creators have no age! Craft Hub is now present on three continents and is serving hundreds of creative seekers per day. We put our customers first and continuously create ways to please them with new products and new concepts.

Written by the business, not verified by us.

Is Crafthub legit?

Crafthub (crafthub.nl) has a 1.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is poor. 72% of reviews are 1 star, a relatively high share; The business has replied to 80% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-09-03.

What people say

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102 reviews matching

Lucy EUnited Kingdom · 1 review · Experienced 2022-11-07 · Posted 2022-11-07

★★★★★

Really disappointed

Really disappointed - bought a handful of these as family/kids Christmas presents and not only are the small A5 puzzles almost impossible looking with such tiny pieces you can hardly pick them up, they are certainly not suitable for kids age 7+! The colour and quality of the puzzles are also very poor, very dull colours and fuzzy/poor quality printing, nothing like the website. I doubt I’d get a refund as it says online that refunds are only for faulty items!

Reply from Crafthub2024-06-17

Hi Lucy, Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Your satisfaction is our priority, and we are committed to resolving this issue promptly. Please contact our dedicated support team at [email protected] with detailed information about your concern. We assure you that we will investigate the matter thoroughly and work towards finding a satisfactory solution. We value your feedback and appreciate the opportunity to make things right. Thank you for your understanding and patience. Best regards,

Betty HagelbargerUnited States · 1 review · Experienced 2022-11-01 · Posted 2022-11-01

★★★★★

Craft Hub puzzles are challenging and beautiful!

The Craft Hub puzzles are difficult enough to be challenging and all are beautiful! I'm totally hooked on wooden puzzles, having placed two large orders in the past. New customers will be pleased to learn that Craft Hub's customer service is excellent. After placing my first order I realized I'd ordered the wrong size and received immediate response when requesting a change. The sturdy plastic packaging is excellent both for storage and for sharing. If you haven't tried wooden puzzles do so! You will not find any other sellers with puzzles, prices and service to top Craft Hub's.